Custom Ink

Custom Ink is a good combination of quality promotional products, service, speed and price. It's rare to see one vendor get all those things right. If you need to outfit your squad with cool gear that people will actually wear, Custom Ink is a great way to go.

The one time I had a minor issue, they were all over it. Another time I asked for something very custom, they made it happen. I always loved getting my order from them in the office.

Strengths: The web experience they've built to design your own stuff is the best of its kind that I've seen. It enables you to try out different styles, fonts and colors in seconds. That in turn lets you be more creative in what you're trying to do and makes it fun.

Their customer service also impressed me a great deal. They send you an email after you place an order to confirm the details. You're dealing with a person that you can reach at their office, so it has the feel of being personal and real.

Needs to improve: One of the challenges with ordering apparel in large numbers is getting the sizing right. I think they could improve on that with the web experience they have. When you shop in store, you can ask "do these run smaller or larger than usual"? If they could add something like that online, I think it would give customers more confidence and enable better sizing.

Custom ink has one of the easiest to use websites to get custom made shirts. We've used them multiple times and can't find any one else that is better. If you go around to many of the startups in SF, you will see custom ink boxes as they have quickly become the go to company for startup swag.

Website:
Easy to use and upload your images without any help. Instant quotes let you see the quantity to buy for price breaks. The design center allowed us to upload the images and it automatically picked the colors

Shirt quality:
Lots to choose from. I always go for the American Apparel 50/50. Haven't tried many others as this was the first one we used and have stuck to it.

Delivery in 2 weeks with rush available. Rush can quickly up the price depending on what you are buying. I always try to avoid this and get orders way in advance.

Strengths: Website is super easy to use and instant quotes are great.

Needs to improve: Doesn't have all the options to choose from that some of the larger promotional companies have.

our company was referred to custom lnk by an associate for tshirt printing. our pharmacy joins the SF AIDS walk every year and we print yearly shirts for our employees. we have partnered up with Custom ink to have them design our logo/tshirt. we work with the same designer every year and he is able to either tweak our design or create a completely new one for us. they are artful, creative and the tshirt quality is great. the print is vivid in color, sharp images and long lasting. they are a fun company to work with

Strengths: great design, optimal quality, sharp images/lettering, wholesale available, fast turnaround

Needs to improve: none