DHL

Local Trucking, Without Storage

Contact Information

12240 Commissioner Dr
North Jackson , OH 44451
+1 330-538-3132
www.dhl-usa.com

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Community Reviews Summary

74 Community Reviews 4.51/5 Overall Rating

All Ratings

Overall
Speed
Price
Quality

Rating Distribution

Top Reviewed Services

Shipping experts!


Quality , Medical Device
03/28/2014

Speed 4 / Price 4 / Quality 5

We use DHL a long with a few other shipping couriers. They are always on time with pick ups and very reliable. Prices are fair and we have never had any issues.

Strengths: Reliability, speed, customer service, shipping

Needs to improve: None that I can think of .

Shipping and receiving


R & D / Engineering , Medical Device
04/20/2014

Speed 5 / Price 5 / Quality 5

We currently use DHL for some of our shipping needs. The drivers are always professional and polite. Packages always arrive in good shape and are rarely late.

Strengths: Great customer service.

Needs to improve: Sometimes packages don't get delivered on time . That's their only weakness

Another shipping company


R & D / Engineering , Medical Device
02/25/2014

Speed 4 / Price 4 / Quality 4

Service is on par with the major carriers. From my experience, DHL is reliable and offers competitive rates when compared to the other carriers

Strengths: Good alternative for shipping, pretty reliable

Needs to improve: Typical issues as with other major shipping companies...occasional damage to packaging

Reliable alternative to mainstream transportation


Manufacturing , Medical Device
03/27/2014

Speed 5 / Price 5 / Quality 5

DHL customer service keeps us coming back. Sometimes the major shipping companies are swamped and we need to outsource some of our deliveries. DHL is consistently on time and truly reliable.

Strengths: On time, good alternative to mainstream transportation

Needs to improve: Out of state

Global Document Courier


Manufacturing , Medical Device
03/13/2014

Speed 3 / Price 3 / Quality 3

They don't seem to have as many trucks as FedEx and UPS, but I have not had any shipment issues the couple times I've used them to send documents.

Strengths: Shipping Services

Needs to improve: None

RELIABLE SHIPPING


Manufacturing , Apparel Manufacturing
03/28/2014

Speed 5 / Price 2 / Quality 5

I rather use DHL in comparison to Fex Ex, USPS and UPS. I find DHL in my line of work to be more dependable.
Easy to track packages
Great customer support

Strengths: Reliable
Fast
Friendly
Professional

Needs to improve: Hard to contact

I've been using DHL and never had a problem..I recommend DHL for their fast service


Supply Chain/Logistics , Consumer Products
05/22/2014

Speed 5 / Price 5 / Quality 5

Some of my shipment, I use DHL their not as big like Fedex and UPS but you can always rely on their service and it cheaper compare the two mention above.

Strengths: Reliable service and customer support

Needs to improve: None

Good for shipping and receiving


Manufacturing , Medical Device
02/23/2014

Speed 5 / Price 4 / Quality 5

I've used DHL in my past job in the mailroom. Easy to use software. Reliable on time to pick up and deliver packages.

Strengths: On time deliveries. Software to print labels to ship is easy to use.

Needs to improve: none

DHL for international


Manufacturing , Medical Device
05/15/2014

Speed 5 / Price 5 / Quality 5

We use DHL when we are shipping international shipments. They are always on time and the customer service is great

Strengths: DHL is a great company that what I know of does a lot of international shipments.

Needs to improve: nothing

wonderful services


Manufacturing , Medical Device
03/18/2014

Speed 5 / Price 5 / Quality 5

Dhl is very dependable and rilable. My company uses their services for shipping and recieving products. They are also very customer friendly.

Strengths: Reliable shipping. Great customer service. Friendly associated. Dependable. Always on time

Needs to improve: No weaknes

shipping company


Manufacturing , Medical Device
03/09/2014

Speed 4 / Price 4 / Quality 4

we don't use dhl too much as fedex and ups is usually more convenient to use, but dhl has offered good services from my experience. customer service has been excellent

Strengths: reliable, customer service

Needs to improve: none

Great service!


Manufacturing , Medical Device
03/12/2014

Speed 5 / Price 3 / Quality 4

Aerospace company I use to work for uses alot of their service to ship out international orders in a timely manner

Strengths: Fast on time pickups

Needs to improve: Prices are not that fair compared to other competitors

great service


Manufacturing , Medical Device
05/09/2014

Speed 5 / Price 5 / Quality 5

We use them to ship our medical devices to people around the world.

Strengths: They are a good company to use for your over seas delivery. They are very good at what they do.

Needs to improve: Nothing

Alternative to FedEx and UPS


Quality , Medical Device
03/13/2014

Speed 3 / Price 4 / Quality 3

I haven't used them as much as FedEx, UPS, or USPS, but the few times I have, they were friendly and there were no issues with the shipment.

Strengths: Customer Service, Shipping

Needs to improve: None

Shipping Services


Manufacturing , Medical Device
01/14/2014

Speed 4 / Price 4 / Quality 5

Used them with many companies, had no quality issues with the shipments. Customer Service and Flexibility can help you with your logistics.

Strengths: Great Customer Service, Flexibility, Great working with small companies.

Needs to improve: None.

Good service and reliable


Supply Chain/Logistics , Consumer Products
05/27/2014

Speed 5 / Price 5 / Quality 5

compared to FedEx and UPS they are not that big, but the service is just the same. they always show up on time and drivers are nice and friendly.

Strengths: reliable

Needs to improve: none

You can rely on DHL for international shipment.


IT , Medical Device
03/14/2014

Speed 5 / Price 4 / Quality 5

So far I did not have experience with DHL when it comes to international shipment. They are dependable and on time.

Strengths: International shipping

Needs to improve: They are not that known in the U.S.

A must used for International shipping


Manufacturing , Medical Device
03/17/2014

Speed 4 / Price 3 / Quality 4

Great-they got my product delivered on time and safe. No shinanagens!

Strengths: These guys are great in International Shipments. Probably the best when it comes shipping overseas.

Needs to improve: They don't market enough domestically.

great company


Manufacturing , Medical Device
05/03/2014

Speed 5 / Price 5 / Quality 5

We use the to ship out our products to our customers. They are a great company to ship things out with.

Strengths: We use them to ship our product out.

Needs to improve: Nothing

not as well staffed as fedex or ups


Manufacturing , Medical Device
03/19/2014

Speed 3 / Price 3 / Quality 3

don’t see as many trucks as fedex or ups; prices are better than fedex and ups

Strengths: shipping

Needs to improve: less capacity than fedex or ups