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Braintree, MA
S San Francisco, CA
Oakland, CA
Carlin, NV
74 Community Reviews 4.51/5 Overall Rating
We use DHL a long with a few other shipping couriers. They are always on time with pick ups and very reliable. Prices are fair and we have never had any issues.
Strengths: Reliability, speed, customer service, shipping
Needs to improve: None that I can think of .
We currently use DHL for some of our shipping needs. The drivers are always professional and polite. Packages always arrive in good shape and are rarely late.
Strengths: Great customer service.
Needs to improve: Sometimes packages don't get delivered on time . That's their only weakness
Service is on par with the major carriers. From my experience, DHL is reliable and offers competitive rates when compared to the other carriers
Strengths: Good alternative for shipping, pretty reliable
Needs to improve: Typical issues as with other major shipping companies...occasional damage to packaging
Nibisco
Manufacturing , Medical Device
03/27/2014
DHL customer service keeps us coming back. Sometimes the major shipping companies are swamped and we need to outsource some of our deliveries. DHL is consistently on time and truly reliable.
Strengths: On time, good alternative to mainstream transportation
Needs to improve: Out of state
They don't seem to have as many trucks as FedEx and UPS, but I have not had any shipment issues the couple times I've used them to send documents.
Strengths: Shipping Services
Needs to improve: None
I rather use DHL in comparison to Fex Ex, USPS and UPS. I find DHL in my line of work to be more dependable.
Easy to track packages
Great customer support
Strengths: Reliable
Fast
Friendly
Professional
Needs to improve: Hard to contact
Jerman13
Supply Chain/Logistics , Consumer Products
05/22/2014
Some of my shipment, I use DHL their not as big like Fedex and UPS but you can always rely on their service and it cheaper compare the two mention above.
Strengths: Reliable service and customer support
Needs to improve: None
I've used DHL in my past job in the mailroom. Easy to use software. Reliable on time to pick up and deliver packages.
Strengths: On time deliveries. Software to print labels to ship is easy to use.
Needs to improve: none
We use DHL when we are shipping international shipments. They are always on time and the customer service is great
Strengths: DHL is a great company that what I know of does a lot of international shipments.
Needs to improve: nothing
Dhl is very dependable and rilable. My company uses their services for shipping and recieving products. They are also very customer friendly.
Strengths: Reliable shipping. Great customer service. Friendly associated. Dependable. Always on time
Needs to improve: No weaknes
we don't use dhl too much as fedex and ups is usually more convenient to use, but dhl has offered good services from my experience. customer service has been excellent
Strengths: reliable, customer service
Needs to improve: none
Aerospace company I use to work for uses alot of their service to ship out international orders in a timely manner
Strengths: Fast on time pickups
Needs to improve: Prices are not that fair compared to other competitors
We use them to ship our medical devices to people around the world.
Strengths: They are a good company to use for your over seas delivery. They are very good at what they do.
Needs to improve: Nothing
I haven't used them as much as FedEx, UPS, or USPS, but the few times I have, they were friendly and there were no issues with the shipment.
Strengths: Customer Service, Shipping
Needs to improve: None
Used them with many companies, had no quality issues with the shipments. Customer Service and Flexibility can help you with your logistics.
Strengths: Great Customer Service, Flexibility, Great working with small companies.
Needs to improve: None.
compared to FedEx and UPS they are not that big, but the service is just the same. they always show up on time and drivers are nice and friendly.
Strengths: reliable
Needs to improve: none
So far I did not have experience with DHL when it comes to international shipment. They are dependable and on time.
Strengths: International shipping
Needs to improve: They are not that known in the U.S.
Great-they got my product delivered on time and safe. No shinanagens!
Strengths: These guys are great in International Shipments. Probably the best when it comes shipping overseas.
Needs to improve: They don't market enough domestically.
We use the to ship out our products to our customers. They are a great company to ship things out with.
Strengths: We use them to ship our product out.
Needs to improve: Nothing
don’t see as many trucks as fedex or ups; prices are better than fedex and ups
Strengths: shipping
Needs to improve: less capacity than fedex or ups