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Community Reviews Summary

97 Community Reviews 4.11/5 Overall Rating

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Harbor Freight Tools USA Inc Reviews

Best Around


Customer Service , Consumer Electronics
06/11/2014

Speed 5 / Price 5 / Quality 5

Our firm uses Harbor Fright Tools for a variety of their products. We have found that they are all very high quality and we have come to depend on them. They are the favorite of everyone in the company. Their customer service department is also very knowledgeable in ensuring that our needs will be met with their product. They are fast in their deliver and very dependable.

Strengths: Products

Needs to improve: None

Quickie Mart for Tools


R & D / Engineering , Medical Device
02/04/2014

Speed 5 / Price 5 / Quality 1

Carries a wide variety of different types of tools and a low price if you need something quick.

Strengths: Their prices are hard to beat. Great place to look for tools when time is of the essence and you don't plan on using them long term.

Needs to improve: The quality of the tools are low, so if you plan on using the tool a lot and for an extended period of time, shop elsewhere.

Convenient!


Operations , Consumer Electronics
05/08/2014

Speed 5 / Price 5 / Quality 5

We routinely stop by Harbor Freight during our custom client builds. Whether we're short a hand tool, power tool or acetone, we head over due to convenience. If there is one in the area, you'll be greeted with quality service reps who will make sure you find what you need. Wide selection of products and competitively priced. Happy to continue supporting!

Strengths: location, selection, availability, customer service

Needs to improve: none

Decent tools, Great Price


R & D / Engineering , Medical Device
03/16/2014

Speed 5 / Price 5 / Quality 5

For a Startup, Harbor Freight Tools is the best. The tools are not of the best quality, but they are good enough to get the job done. They low price allows you to conserve funds but still get the tools need to move your company forward and save money for time you truly need precision tools.

Strengths: Low Priced Tools. Hand tools, Machine Tools, Power Tools.

Needs to improve: None

Cheap tools fast


R & D / Engineering , Medical Device
03/07/2014

Speed 4 / Price 5 / Quality 2

When buying from here, know that you are getting a cheap tool that will work fine for your immediate applications. They are generally priced just above renting a tool, and therefore any secondary uses you get is a bonus. That said, I have some purchases lasting years, but others have broken upon first use.

Strengths: Cheap, fast delivery, several locations

Needs to improve: not the best quality out there

Great Price, Low Quality


Manufacturing , Medical Device
03/20/2014

Speed 5 / Price 5 / Quality 1

We decided to try a few of their tools, they aren't so bad but they look like crap and a few have broken. The wholesale price is outstanding, and definitely what a start-up or low volume company needs. We go through tools like toilet paper, so they just didn't cut it.

Strengths: Remarkable prices

Needs to improve: Lower than average quality

Decent tools for dirt cheap


R & D / Engineering , Medical Device
04/18/2014

Speed 4 / Price 5 / Quality 3

Harbor Freight is a great place for start-up companies. Those on a limited budget will find plenty of tools and equipment for R&D. We ordered several tool sets and found that some parts were missing when we opened the packaging. Customer service exchanged our tools very promptly with no questions asked.

Strengths: Competitively priced tools, convenient local retail locations, customer service

Needs to improve: Cheap quality tools

Excellent source for cheap tools


Manufacturing , Medical Device
03/22/2014

Speed 5 / Price 5 / Quality 3

Unbeatable prices for tools. It was essential being in a small company and needing a tool real quick that I didn't expect to use again. Definitely recommend.

Strengths: Excellent prices for simple tools when you don't need anything fancy or for one-time use.

Needs to improve: I supposed if you're looking for reliable tools to use for years and years, this place isn't for you.

cheap tools


Customer Service , Construction
03/02/2014

Speed 5 / Price 5 / Quality 3

They have tool for really cheap they dont last as long as other tools i have but at the price you pay you cant really complain

Strengths: Good tools at a great price

Needs to improve: Some of thier tools break after a few times of useage but you get what you pay for great prices

Affordable tools


R & D / Engineering , Medical Device
03/07/2014

Speed 3 / Price 5 / Quality 2

Harbor Freight is my go to location for tools when I know I don't have a frequent need. Prices are low enough that it can be cheaper to buy the same tool several times rather than buying the high quality one once.

Strengths: Low cost tools for a variety of applications.

Needs to improve: Low quality.

Harbor Freight Tools


Manufacturing , Medical Device
04/09/2014

Speed 4 / Price 5 / Quality 2

I bought tools and equipment at Harbor Freight for work. It's cheap and have a wide range of selection. The only down side is those tools are not last long due to the quality of the product. But on the other hand it's great for the price.

Strengths: Wide selection of tool at every low price

Needs to improve: Not quality product

Inexpensive power tools


Manufacturing , Medical Device
03/12/2014

Speed 5 / Price 5 / Quality 2

I can't even begin to describe how glad I was to find harbor freight! Although the tool probably won't last you for ten years with heavy use, they are a great place to shop for those temporary or one-time use deals where it just isn't practical to buy the heavy duty equipment

Strengths: Inexpensive power tools

Needs to improve: Quality

Good tools at great prices


Manufacturing , Medical Device
03/31/2014

Speed 4 / Price 5 / Quality 3

Purchased a Tool set kit for my everyday use at work. Got it for a great deal and the variety of tools can be used for multiple applications

Strengths: Great variety of tools at a low prices. Local locations. Coupons available. Friendly staff

Needs to improve: Quality of tools can be improved depending on what you're buying. Need more locations

Cheap tools but pricing is spot on


R & D / Engineering , Medical Device
03/21/2014

Speed 4 / Price 4 / Quality 3

We use Harbor Freight when we need cheap tools for those occasions when you do not need to spend a crazy amount of money on, Harbor is a good alternative. The tools are decent and do the job but for the price, they do decent job.

Strengths: Competitive pricing, convenient locations

Needs to improve: tools are not very durable

they have okay tools


Manufacturing , Medical Device
05/21/2014

Speed 5 / Price 5 / Quality 4

We go to Harbor Freight when we need a certain tool or power tool. They have everything you will ever need. Not much quality but it will do the job a few times!

Strengths: Harbor Freight has a vast amount of tools and accessories. They have very low prices. great customer service. Help when you need it

Needs to improve: nothing

Harbor Freight is a bargain mart for tools


Finance/Accounting , Military / Law Enforcement
04/23/2014

Speed 5 / Price 5 / Quality 3

They have excellent customer service, wide selection of tools though the quality of tools is better with major known brands. Harbor freight tools don't tend to last very long in my opinion after heavy use.

Strengths: Good selection of tools and reasonable prices

Needs to improve: The quality of in-house products is generally not as good as major brands.

cheap tools


R & D / Engineering , Medical Device
03/05/2014

Speed 4 / Price 5 / Quality 2

I mostly go there to purchase tools that will only be used once since they aren't of the best quality or reliability. Otherwise, its a great place to buy low cost tools. They also carry larger machining equipment such as mills/lathes.

Strengths: Carry wide range of tools at very affordable prices.

Needs to improve: Quality of tools are poor.

Decent tools great price


R & D / Engineering , Automotive
04/01/2014

Speed 4 / Price 5 / Quality 3

Good tools for the price. If you need a tool that you will only use once in a while, they are a great place. If you are going to use it everyday you many consider stepping up a level to make sure what you have will last the duration.

Strengths: Low Cost Tools

Needs to improve: None

Great tool supplier for startups!


General Administrative , Medical Device
03/26/2014

Speed 5 / Price 5 / Quality 3

Numerous hand and power tool purchases. Hand tools very good. Power tools not the best, but they work and are dirt cheap.

Strengths: Great for limited use - cheap enough for startups

Needs to improve: Quality is lacking - but then you can buy 3 of anything and it is still cheaper than alternatives...

Huge selection on discounted tools!


Purchasing , Medical Device
04/29/2014

Speed 4 / Price 4 / Quality 4

Our Facilities uses this costco of tools and equipment for industrial use. The products varies and the quality is always there. The lab purchases the hand tools and power tools. They are reliable for many uses. Battery lasts a long time.

Strengths: Huge selection and Quality products

Needs to improve: none at all