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Columbus, OH
Rocky Hill, CT
Grand Rapids, MI
San Francisco, CA
46 Community Reviews 3.93/5 Overall Rating
My experience with Hertz has been enjoyable because of their customer service representatives being extremely helpful when selecting a car.
Strengths: The strength of Hertz is their large variety of cars to choose from and their reliability.
Needs to improve: The weakness of Hertz is that their prices tend to run high.
I use Hertz often when traveling. They have a wide variety of cars, easy reservation process, easy pick up and drop off process. I really do not have any complaints and I would recomend them.
Strengths: Basic car rental services, many locations including all major airports.
Needs to improve: None
Not that great. I would highly recommend choosing other rental car agency.
Strengths: Not a single that I know of.
Needs to improve: Their electronic system is not great, the invoice generated is incorrect. Their customer service is extremely poor.
I am member of the rewards program and I use them often on travel. The cars are clean and new. The only issue I have is that they sometimes do not have the car I asked for.
Strengths: rewards program
Needs to improve: reservations
My experience was good my rental was clean and had no inconveniences the three weeks I had the vehicle.
Strengths: Huge inventory of rentals
Needs to improve: A bit far from certain terminals, I had to walk across the terminal to get to it.
When I rent cars for work, I'll go with Hertz because they are the cream of the crop. Cars are always clean. They have the quick checkout. Good customer service.
Strengths: Really clean cars. Quick checkout. Usually always have cars.
Needs to improve: Expensive.
I wish they had more lucrative deals. Rented the car for a week. Car was fine, clean. check-in and check-out was swift
Strengths: good clean, safe cars
Needs to improve: prices aren't very competitive
Hertz is one of the easier rental car services to use. I especially like how they let me rent a car in San Francisco and return it in Vegas.
Strengths: rental car quality, customer service
Needs to improve: long lines
Hertz is a good car rental company for when you are out of town on business. You can get a GPS system in the car, so you don't get lost!
Strengths: Local, GPS in cars
Needs to improve: None!
Paying the extra for Gold status makes sense if you frequently travel
Strengths: Very easy to use website. Clean and well running vehicles
Needs to improve: Expect to pay a premium at airport locations versus city center locations
Our company have an open account with Hertz and it's pretty convenience to book the rental car as we travel. They have great customer service and great discount when booking.
Strengths: Great service
Needs to improve: None
Hertz is one of my top choices when it comes to car rental because of the their price and good customer service.
Strengths: Reasonable price, good car selections, airport and other convenient locations
Needs to improve: none
I enjoy renting cars from heartz. Although their selection is not as big as competitors, they give a AAA discount which is a huge money saver.
Strengths: Competitive prices
Needs to improve: not as many locations
youthsoccer38
Quality , Medical Device
03/18/2014
I get discounts at Hertz and usually rent with them as one of my top choices.
Strengths: Good selection of cars. Numerous locations nationwide.
Needs to improve: Prices are a little higher than the competition.
My companies number one rental car company. We use Hertz for all our business trips. Price and customer service is one of the main reasons.
Strengths: Conveniently located at airports
Needs to improve: none
My job provides good discounts on car rentals. Hertz is an awesome rental company for all your work and travel needs.
Strengths: Great customer service
Needs to improve: Not too many selections of cars
Great service and pricing for a vehicle.
Strengths: Competitive pricing and great inventory of vehicles to choose from.
Needs to improve: Location of car rental agency is a bit out of the way.
Customer service is great, with locations everytwhere. The gold program helps expedite the rental service and gets you in and out fast.
Strengths: Clean, Quick Service
Needs to improve: Prices are high
Another car rental place. Didn't have any problems with hertz. Prices can be better
Strengths: Car rental, in local areas and airports
Needs to improve: Price
We use their cars for business trips and for picking up clients as well. Good service and more economical than their competitors.
Strengths: Good price and service
Needs to improve: None