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The Goals Behind Our Story
World-Class Service Organization • World-Class Design • Industry Leader • Global Capabilities • In-house Fulfillment • In-house and Show Site I&D • Marketing & Event Management Services • Collaborative Service Process • Cost Efficiencies • Satisfaction Guarantee • Technology
The Key to Success is Swiftness
IES is a small but formidable company large enough to handle any size project yet small enough to provide personalized service. Our competitive advantage is customer service & a quick response that we proudly provide. We believe customer service is a 24- hour mission.
Throughout the life of your program, your dedicated account team will always be accessible to you to address any emergency which may arise, any concerns you may have- 24 hours a day, seven days a week- via cell phones, email and smart phone handheld devices. Typically, our service goals include the following, though in many cases our response times to phone calls and emails are only a matter of minutes:
