Services Provided

Contact Information

251 Herrod Blvd
Dayton, NJ 08810
+1 800-462-5482
www.makitatools.com

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Community Reviews Summary

79 Community Reviews 4.67/5 Overall Rating

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Price
Quality

Rating Distribution

Top Reviewed Services

Power tools


R & D / Engineering , Medical Device
06/26/2014

Speed 5 / Price 5 / Quality 5

We use Makita power hand tools in our facility. We do in house assembly of all of our medical devices. Makita power tools provides most of our hand tools that we use in our facility that we provide all of our techs with. We have had great success using these tools and have nothing but great things to say about them. They are robust, easy to use, and easy to repair. While we have not had to repair many tools, that is bound to happen the more you use them. Makita provides us an easy quick return service to have the tools serviced. They have an extremely wide selection of tools to use for varying sizes of devices that we are working or testing in the lab. Great company to work with and easy to deal with over the phone. I highly recommend.

Strengths: powertools, hand tools, customer service

Needs to improve: none

Makitas are great!


R & D / Engineering , Medical Device
05/12/2014

Speed 5 / Price 5 / Quality 5

I have had some minor issues with some of their product and when you contact there customer service they are very understanding and will replace the product with no run arounds. Its one call and thats it they will replace the product and provide you with a return box and stamp for you. Its great
!

Strengths: Makitas have a great selection of power tools that are compact and lightweight but still has more power then you need. We have quite a selection of makitas that we use for both our daily tasks and for special projects that require us to build new benches and frames.

Needs to improve: I think Makita tools are great, the customer service is good, and they also have a rebate program. I really have nothing bad to say about Makita.

very good power drills


R & D / Engineering , Medical Device
04/17/2014

Speed 5 / Price 5 / Quality 5

I use a power drill manufactured by Makita in my lab wen I'm in need of a torque heavy drill for removing stripped screws from my dialysis machines, Makita power drills are extremely light in weight which makes them easy to grip for a long period of time (8 hours a day). they also come equipped with an led light on the end which is very convenient when im working in dim light areas and need to see into my machine. The drill bits are also very easy to swap in and out.

Strengths: very light in weight .
variety of levels of torque and easy to adjust.
led light on end.
easy to change drill bits.

Needs to improve: no weakness

Products are easy to use!


Operations , Medical Device
07/18/2014

Speed 2 / Price 4 / Quality 4

Makita is the vendor we used in our company for our power tools for many years. We can say that this company has their quality products because these power tools are so reliable and dependable for making our work easier and faster because of its easy to use. We got no issues with the provider. They have great customer service representative that is friendly and helpful to our concerns. Their products are low cost but efficient and effective. Overall this vendor is absolutely recommended to others!

Strengths: -High Quality
-Service Oriented
-Reliable
-Competitive Company
-Efficient and Effective
-Informative Website
-Wide selection of products
-On time Delivery
-Reasonable pricing of products

Needs to improve:

Comfort and interchangeability is a plus for Makita


Manufacturing , Consumer Products
05/22/2014

Speed 5 / Price 5 / Quality 5

I have been using Makita power tools for over 10 years in professional and personal jobs. Around the house the makita tools are very powerful sometimes a little bit of overkill but dependable and reliable. I can use the same battery for a variety of products which is great and cost effective. Professionally I have used Makita tools on cars and they work very well. Reliable and no issues. They last a long time and I don't have to worry about them as much. I have use other tools but like the feel of Makita more over other options.

Strengths: quality products, strong, durable, lots of options, interchangeable products

Needs to improve: none

Handheld power tools, great value and performance.


Quality , Medical Device
04/22/2014

Speed 4 / Price 4 / Quality 4

Makita makes great power tools that are light weight and easy to use. Great for long term use and for smaller projects in which you are limited in space. They last awhile on a single charge and are powerful. We haven't had too many issues using them in our manufacturing line. Makita offers a good warranty for their tools and makes the process easy to get replacements. Pricing is fair. We will continue to use their tools and I don't have any problem recommending them for multiple uses.

Strengths: cordless power tools, customer service, warranty, pricing, availability, variety

Needs to improve: I can't really think of any

Very light, handy and safe hand power tools.


Manufacturing , Medical Device
04/24/2014

Speed 4 / Price 4 / Quality 4

We have different kinds of hand power tools in my department. One of it is the Makita. Perfect for installing sub-assembly parts for our medical device. Battery can last up to 8 hours straight which is really reliable when it comes to longetivity of the usage of this product. Very light and handy but not that powerful when taking out stripped screws. Maybe adding more torque would be good for taking out stripped screws.

Strengths: Very light, very handy, easy to use, high quality hand power tools, safe to use

Needs to improve: Not enough power and torque, can't rely on taking out stripped screws.

Light Weight


R & D / Engineering , Medical Device
04/18/2014

Speed 3 / Price 3 / Quality 2

Makita’s cordless power drill is light weight, which is ideal for extended use with minimal fatigue. However, the light weight also seems to result in a decrease of overall equipment durability. I used their LXPH05Z cordless drill and it seemed to degrade after about a week of continuous use. Makita does have a 3 year warranty though, so it’s worth it to see if it can be replaced within that timeframe.

Strengths: Cordless Power Drill/Hammer, Light Weight for Long Duration Use

Needs to improve: Overall Equipment Durability, Battery Life

Power tools


R & D / Engineering , Medical Device
08/28/2014

Speed 5 / Price 5 / Quality 5

We currently carry Makita power drills on our assembly line. We are a medical device manufacturer specializing in dialysis machines. It's important that we use quality tools to get the job done correctly and in a timely manner and Makita definitely helps us achieve that. These power drills are very light weight easy to use and have great torque to tackle any job you throw at it. Not very expensive and there is an extensive list of various attachments and various bits.

Strengths: Well established company specializing in power tools.

Needs to improve: None

Excellent Power Tools...


R & D / Engineering , Medical Device
06/26/2014

Speed 4 / Price 3 / Quality 5

We purchase Makita power tools; drills, cutters, grinders, etc., for numerous departments in our company: Field Service, R&D Engineering, Manufacturing, Reliability, Warehouse and Facilities. Their power tools along with support tools never fail during assembly and rework operations, one less thing that needs attention during crunch time. I have always found that customer service is more than willing to help with pricing, returns, large quantity orders, etc... A great company to work with - excellent tools.

Strengths: Power Tools that are Reliable and Durable

Needs to improve: They tend to be more pricey

You can't go wrong


R & D / Engineering , Medical Device
04/19/2014

Speed 5 / Price 5 / Quality 5

We currently use Makitas power drills on our assembly line and rework stations. These are some if the best on the market in my opinion. For starters they are very light weight and generate a good amount of torque they are also very durable as well. The battery life is exceptionally good as well I full charge will last a long time.

Strengths: They have exceptional power tools. And a large variety of products.

Needs to improve: I have never had any issues with Makita.

Competitively priced tools


Operations , Consumer Electronics
05/13/2014

Speed 4 / Price 4 / Quality 4

We use Makita tools in our assembly and are pleased for the most part with the results. We need durable tools that hold up to the test of time. Customer service and the support staff is great if we need any issues addressed. Easy to procure as they're available at the local HD which we often use simply due to proximity. Competitive pricing and value for what you pay for.

Strengths: customer service, easy of order, selection and convenience

Needs to improve: durability

excellent vendor


Manufacturing , Medical Device
07/20/2014

Speed 5 / Price 4 / Quality 5

Our company orders large quantities of powertools from makita on a regular basis for the assembly production line. We use their powertools to build our medical devices on a daily basis. Very reliable, durable and easy to operate. Long lasting battery packs. Efficient quality powertools. Competitive prices. Great deals on bulk orders. Fast delivery of tools. Customer service department are easy to work with on expedited shipments. Will continue to order from here.

Strengths: Long lasting power tools

Needs to improve: None

Superb product that offers more than it needs to


Manufacturing , Medical Device
03/20/2014

Speed 5 / Price 5 / Quality 5

We standardized our production floor with these because they not only look great, but they offer 21 different torque settings. They come with a built in flashlight, which is great if you're working in the dark, but outside of that I can't think of anything I would change. Overall a 5 star product.

Strengths: 21 Torque settings, ergonomic grip, one-click "over-torque"

Needs to improve: The flashlight add-on is useless. The light isn't bright and more often than not it turns it accidentally

Must have power tools


Manufacturing , Medical Device
04/17/2014

Speed 5 / Price 5 / Quality 5

We ordered makita power tools to assemble our medical device it give us easy way to assemble sub assembly and the whole device. They got good warranty on their power tools and return policy is great.
Costumer service will give you informations about the product you order
Shipping method is excellent the way they package their products to make it safe in shipping process also give you fast shipping

Strengths: Good deals
Quality products
Good costumer service

Needs to improve: None

Makita is the one to beat!


General Administrative , Medical Device
05/12/2014

Speed 4 / Price 5 / Quality 5

Our firm uses Makita's power equipment tools to help us manufacture medical equipment devices. The products are of great quality and the battery life on them is excellent. They tools are also lightweight and easy to use which makes our jobs easier as well. Their customer service department is also very helpful whenever we have questions on the tools. We would recommend Makita as a vendor to any one.

Strengths: quality, customer service

Needs to improve: none

Makita has the best power tools I've ever used!


Manufacturing , Medical Device
05/11/2014

Speed 4 / Price 5 / Quality 5

Never had any issues with our drills since we bought them... Great investment

Strengths: Very durable with rechargeable batteries along with extra drill bits. Torque is not overwhelming but just right to get the job done, glad my company decided to invest in the hand drill it's been smooth sailing from day one of arrival. Recommend Makita for all power tools

Needs to improve: Power in the hand tools can be just a little stronger for stripped screws

powerful and light weight


Manufacturing , Medical Device
04/23/2014

Speed 5 / Price 5 / Quality 5

We use the drill everyday at work. They are time saver. It's compact, light weight, good battery life, and built in back light makes visibility easier. Makita employees is very friendly they are willing to work with you and help you find the right product your looking for. Fast shipping and affordable price. Great place to go when looking for any type of hand tools.

Strengths: Durable hand tools

Needs to improve: Non

Trusted quality hand tools!!!


Manufacturing , Medical Device
06/13/2014

Speed 5 / Price 5 / Quality 5

My company has used power tools from Makita for many years. We use these quality hand tools in our assembly process. They are always reliable and dependable. Makita offers competitive pricing and quick turnaround times. Their customer service is very knowledgeable on all their products. Great company with high quality products!

Strengths: -Wide selection
-Quality products
-Reliable service
-Competitive pricing
-Efficient shipping process
-Fast turnaround time
-Accurate quotes

Needs to improve: No weaknesses.

very good power drills


R & D / Engineering , Medical Device
05/12/2014

Speed 5 / Price 5 / Quality 5

we carry Makita drills at every work station in the department. the drills a lightweight and easy to use. it has an adjustable torque trigger for adjusting torque to remove screws. led light makes it easy to see into small dark corners of our machines. their price range is good.

Strengths: very dependable
good quality
adjustable torque volume
led light
lightweight
good price

Needs to improve: no weakness