Services Provided

Contact Information

121 Water St
Jonesville, MI 49250
+1 517-849-9971
www.kleintools.com

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Community Reviews Summary

30 Community Reviews 4.87/5 Overall Rating

All Ratings

Overall
Speed
Price
Quality

Rating Distribution

Top Reviewed Services

Great products and even better customer service


Manufacturing , Consumer Products
06/17/2014

Speed 5 / Price 5 / Quality 5

The world of power tools is huge, search google for a drill and 1000s will come up, how do you know what's the best drill for you? how do you know what's the difference between the models? Some very complex and valid questions, something that a sales rep from Klein tools can totally answer, quickly and honestly. They will give you the low down and listen to your needs. They will show you what they have that will best fit your needs if they don't have it they'll point you in the right direction. We have never had to go to that direction, we have always stuck by Klein and heeded their advice on tools. Because they have never steered us wrong

Strengths: knowledgeable staff, customer service, sales reps, product quality

Needs to improve: none

A good source for hand tools.


Manufacturing , Medical Device
05/30/2014

Speed 4 / Price 4 / Quality 4

Friendly customer serivce and very helpful. Good quality products and very durable.

Strengths: We purchase varies tools from Klein Tools. They are a well establish company that has a long history of wide selection of hand tools. We use these tools throughtout our facility. The sort of hand tools we purchase from Klein tools are Pliers, Screwdrivers, cutters, scribes, scales, and etc... We use these tools in our manufacturing and R&D labs. Their hand tools are of high quality and are very durable. Their customer service are very helpful in find your needs. Quotes and orders are placed accurately. They are a good source for hand tools as a vendor.

Needs to improve: None

Great Hand Tools for Everday Tasks!!!


R & D / Engineering , Telecommunications
06/11/2014

Speed 4 / Price 4 / Quality 4

We use Klein Tools for our facilities at all locations. They are a leading brand in the field of maintenance and industrial trades. The tools are very strong and durable, which does well with our facilities force as they are up against deadlines and don't want to have any delays due to tool failures - with Klien Tools we know that we have the best Tool to do the job.

Strengths: product quality - turnaround time - customer service - reliable and dependable

Needs to improve: none

Klein Tools the competition!


General Administrative , Construction
05/12/2014

Speed 5 / Price 5 / Quality 5

Our construction firm uses Klein Tools for many of our power tool needs and they have been very reliable products. We use these tools at various project sites and rarely have any problems with them. Their customer service department is also very knowledgeable and friendly and had a genuine interest in trying to fulfill our company's needs. Additionally, the products were shipped very quickly after our order. I would recommend Klein Tools as a vendor.

Strengths: quality products, speed of delivery

Needs to improve: none

very reliable power tools


R & D / Engineering , Medical Device
06/05/2014

Speed 5 / Price 5 / Quality 5

Klein Tools Inc has an extremely wide selection of power tools that we use on our assembly line on a daily basis. their tools have proven to be some of the most reliable that we have purchased up to date. their tools have yet to break down on us and have been very efficient to work with. the pricing of their tools is reasonable and shipments are always on time as well.

Strengths: excellent quality
very reliable
great customer service

Needs to improve: no weakness

Insulated hand tools


R & D / Engineering , Medical Device
05/25/2014

Speed 5 / Price 5 / Quality 5

We currently carry some of their insulated hand tools that we use in our rework department for repairs. They are a quality well built tool that will last a long time. They hold up very well even with continuous use. Sometimes it's necessary to do repairs on the machines while it's powered on and these insulated tools help keep our techs safe.

Strengths: They have an extensive catalog of insulated hand tools.

Needs to improve: They have a great on- line ordering system.

great vendor with great tools


R & D / Engineering , Medical Device
06/16/2014

Speed 5 / Price 5 / Quality 5

The company I work for has contracted with Klein Tools Inc to purchase products from them we use in our assembly process and for some test and calibration on our medical devices we manufacture. We also use many of there handtools and we have found them to be all high quality, durable and easy to use. They have great deals, and knowledgeable customer service.

Strengths: quality power tools, quality products, knowledgeable customer service, competitive pricing, fast turnaround time

Needs to improve: none

Quality tools that we can count on


Operations , Consumer Products
05/12/2014

Speed 5 / Price 5 / Quality 5

Quality tools at a competitive price point. We have to make sure our assembly line is equipped with quality and reliable tools to ensure seamless production. Klein is always there for us. Customer service is great as they're always quick to address any issues that come up. Been satisfied to date and can't foresee anything changing. Will continue to use Klein for our needs

Strengths: product quality, knowledgeable staff, customer service

Needs to improve: none

Klein Tools Inc Sits on Top!!!


Sales , Consumer Products
06/21/2014

Speed 5 / Price 5 / Quality 5

If you're looking quality tools with competitive prices, excellent customer service, and quick turnaround, then Klein Tools is the place to do business. The knowledgeable customer service team makes it easy to ask questions and place orders. Our company has ordered several items and they have not disappointed us. We will continue to do business with them in the future!

Strengths: - Quality
- Customer Service
- Competitive Prices

Needs to improve: - None

klines the best


Manufacturing , Medical Device
07/10/2014

Speed 5 / Price 5 / Quality 5

We use kline hand tools in our rework department. The guys there always us the tools and say good things about them too. Kline also has a very quick turnaround and they are very knowledgeable of their products.

Strengths: Kline is a very high quality hand tools. They are very dependable and they always work without any problems. Their customer service is really good and so is the staff. Very knowledgeable.

Needs to improve: Nothing

Great Products


Customer Service , Consumer Products
06/11/2014

Speed 4 / Price 4 / Quality 5

Our construction firm uses Klein Tools for many of our power tool needs They are reliable and of high quality. We use them in many of our sites as the employees have come to depend on the products. Their customer service is also very dependable and knowledgeable. Their prices are on par with other companies but their products make it worth it.

Strengths: Service and Products

Needs to improve: None

very good quality hand tools


R & D / Engineering , Medical Device
05/11/2014

Speed 5 / Price 5 / Quality 5

we keep e few of their heavy duty hand screw drivers in the lab to remove stripped screws and also get into hard to reach places inside our machines to each screws. their screw driver are extremely durable and have lasted us a long time. their prices are very good and shipments are on time as well.

Strengths: excellent quality
durable
fair pricing

Needs to improve: no weakness

Great company to have


Manufacturing , Medical Device
05/27/2014

Speed 5 / Price 5 / Quality 5

Our experience to this company is very outstanding the way they provides us hand tools they have very good quality systems thats makes our deal faster. Making our orders deliver fast.
Their quality is always there and the tools that we order is highly efficient on our daily job. A reliable company to have on your side.

Strengths: Great tools
Quaility product
Fast shipping

Needs to improve: None

Great quality tools!


Manufacturing , Architectural And Engineering
05/27/2014

Speed 4 / Price 4 / Quality 5

Our company currently carries some of Kleins insulated hand tools. We use these tools in our rework department for repairs. They are quality tools that last a long time. Their customer service reps are knowledgeable and helpful and they have competitive pricing along with an awesome online ordering system.

Strengths: -Wide selection
-Fast turnaround
-Competitive pricing
-Online ordering system
-Knowledgeable customer service reps

Needs to improve: No weaknesses

Great for assembly line


Operations , Medical Device
06/06/2014

Speed 5 / Price 5 / Quality 5

We contract Klein Tools to ensure the high standards of our assembly line. Our shipment of products was on schedule and of excellent quality. They were extremely professional and provided insight to help us improve our assembly. The customer service was great and overall positive experience from Klein. Will continue to support.

Strengths: reliability, customer service, value, on schedule

Needs to improve: no weaknesses

Great selection with top quality products


Manufacturing , Medical Device
12/29/2014

Speed 5 / Price 4 / Quality 5

I have used Klein Tools for all sorts of crimpers, cutters, and electronic testing tools. They are durable and reliable. Prices are competitive and customer service was quick to respond to quote request and sending our order. Highly recommend alternative to similar suppliers like McMaster, Fluke, Techni-Tool, Grainger.

Strengths: Wide selection, customer service, lead time, website easy to navigate

Needs to improve: None

We are powered with Klein Tools


IT , Architectural And Engineering
05/27/2014

Speed 5 / Price 5 / Quality 5

Tools made from Klein are basically durable and of quality. We have supplies of different kind of tools from this brand in our facilities because our company believes in the strength and quality of these tools not to mention that their price is very competitive with other brands.

Strengths: tough and durable

Needs to improve: none

superb power tools


Manufacturing , Medical Device
05/15/2014

Speed 5 / Price 5 / Quality 5

We have Klein tools in our Facility. The rework guys use them a lot and have had no problems with them.

Strengths: You get what you pay for. Thats why its good to pay a little more to get a high quality tool!! Klein is the best over all hands down

Needs to improve: nothing

reliable screw drivers


R & D / Engineering , Medical Device
07/10/2014

Speed 5 / Price 5 / Quality 5

we have a few of their heavy duty screw drivers handy in our department when we need the assistance of removing a stripped or tight fit screw. the screw drivers are very reliable and always do the job.

Strengths: top of the line, good price range, durable

Needs to improve: no weakness

good quality and durability


CEO/Owner , Medical Device
09/30/2014

Speed 4 / Price 4 / Quality 5

We use their tools for our facilities. They are are strong and durable, does well with the facilities. with Klien Tools is the best Tool to do the job. good customer services.

Strengths: quality power tools, quality products, competitive pricing, good customer service

Needs to improve: none