Shimano American Corporation

Usually a great company to deal with. Returns can be a bit tedious.

Strengths: We use Shimano American components for our mid range custom bicycle line. They have the ability to supply a high quality product without breaking the bank. We spec the Shimano 105 line of bicycle gruppos for the mid level bicycle line. They have a lot of innovative features and performance of the higher Dura Ace model line, but achieve their price point with a lower quality finish. Shimano usually maintains a good supply of replacement parts, but the supply can be difficult to find with older model gruppos. This company has the typical high precision Japanese business model.

Needs to improve: Older parts are difficult to find. Shimano changes their product line constantly, so it can be hard to keep up with them.

Shimano American Corporation provide me the most excellent services in sporting and recreation goods. They supply me durable, trusted and quality products in an affordable price. They have friendly and skilled staff that i enjoy to deal with. Shimano American Corporation is really reliable.

Strengths: *Durable and Quality Products
*Excellent and Refined Services
*Cost Effective and Great Deals
*Friendly Staff

Needs to improve: Nothing at all

very reliable products

Strengths: Im very impressed by the quality and continue to incorporate them into our designs. Customer service is always great and addresses our concerns when there is a delay or back order. We source from a few suppliers but return to Shimano because of their quality relative to their price point. Will continue to support. very reliable products and very competitive pricing.

Needs to improve: non

Our experience w/ Shimano products are mostly from cycling. Their products are designed smartly and feel really smooth while riding. Quality builds that last a long time. All their items are easily upgraded, fixed or swapped out. Lots of products to match an individual's preferences.

Strengths: Quality products
Fits everything
OEM standard
upgradeable

Needs to improve: none

excellent service

Strengths: they helped us devise a better way of assembling our components. they really care about the product and its quality.

Needs to improve: nothing