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We are very please with their service. With hundreds of licenses, I couldn't track them all with out this vendor's help.
Strengths: This is our one stop shop vendor for any thing license related for our offices.
* Breadth of products that they support
* knowledgable account manager that helps navigate license renewals
* great asset management help
Needs to improve: We've gone through a few account mangers now in the past year. Not sure if they have high turnovers, or just a lot of reorgs.
