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reviews Business Development found useful

Expedite Precision Works - Satisfied customer


Operations , Information Technology
04/15/2014

Speed 4 / Price 3 / Quality 4

Really appreciate excellent level of customer service from our account rep. Always readily available to listen to our needs, make recommendations, accommodate our tight schedule and help us out.

Strengths: Flexibility, support for our rapid prototyping, high quality deliverable, attentive account management, excellent communication.

Needs to improve: nothing to add

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A & E Anodizing - Solid service


Sales , Manufacturing
04/14/2016

Speed 5 / Price 4 / Quality 5

First shop we go to for quick turn plating and polishing. -Expedite Precision Works

Strengths: Plating, Ano, Electro polish.
I think they have another division that does coatings.

Needs to improve: None to speak of

The Olander Company, Inc - THE source for all my hardware, insert and fastener needs.


Sales , Medical Device
10/14/2014

Speed 5 / Price 4 / Quality 4

Always solid customer service, rarely have I needed hardware they didn't have on hand.

Strengths: Wide selection of hardware and the customer service to handle it.
Same day will call, and certs for their products.

Needs to improve: None to speak of.

McMaster-Carr - When it positively, absolutly, has to be there overnight!


Sales , Medical Device
10/14/2014

Speed 5 / Price 4 / Quality 4

Never a problem with their service. You can always trust what you read on their site.

Strengths: They have almost anything you need for manufacturing.
Great website, easy to order account set-up is a breeze.
Always overnight, love it.

Needs to improve: Sometimes wish there was more info on product detail, but you can always call and talk with tech service.

Interstate Plastics - When it absolutly has to be there the next day


Sales , Medical Device
10/14/2014

Speed 2 / Price 3 / Quality 5

When my other vendors can't get it, Interstate usually can but not same day.

Strengths: Knowledgeable sales people, good customer service and great website.

Needs to improve: I wouldn't say weaknesses, but I wish their warehouse was closer and their quotes are usually competitive with their direct competitor's.

Port Plastics Inc - Great pricing, customer service needs attantion.


Sales , Medical Device
10/14/2014

Speed 4 / Price 5 / Quality 2

Mostly available, changes in management over last couple years has affected customer service.

Strengths: Pricing, somehow they most always seem to just underbid their direct competitors.

Needs to improve: Attention to detail! A couple times this last year, important details like material certs and grade of material. Certs were not provided without notifying us and the grade of material was incorrect.

Professional Plastics - My go to for high purity plastics


Sales , Medical Device
10/14/2014

Speed 5 / Price 3 / Quality 5

I've been using Professional plastics for over 20 years spanning my career with three different companies.

Strengths: Knowledgeable and friendly sales reps.
Quick turns on RFQ's

Needs to improve: Pricing rarely beats direct competitors.

Comments
Dec. 8, 2015, 6:54 p.m. Business Development said:

Also the girl that answers the phone is classic and always makes me laugh with her over the top happiness.

Expedite Precision Works - Expedite Precision helped us at Xyratex to meet our deadlines with their Plastic Fabrication Services.


Sales , Semiconductors
02/13/2014

Speed 4 / Price 4 / Quality 5

Good customer service and professionalism. Easy to work with and helpful with solving issues.

Strengths: Quality and precision

Needs to improve: Premium pricing, but you can count on getting a quality product.

Comments
Oct. 16, 2015, 9:10 p.m. Business Development said:

Expedite was monumental in providing plastic fabrication services along with their full service machine shop. -Wide range of capabilities

K. Jasen Christensen from Expedite Precision Works responded Dec 02, 2015, 9:26 PM

This company used us for Plastic Fabrication.