Services Provided

Contact Information

1249 Carter Rd
Decatur, GA 30030
+1 404-289-8733
www.craftsman.com

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Community Reviews Summary

66 Community Reviews 4.65/5 Overall Rating

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Speed
Price
Quality

Rating Distribution

Top Reviewed Services

craftsman tools are the best


Finance/Accounting , Automotive
03/27/2014

Speed 5 / Price 4 / Quality 5

Craftsman has good ole customer service and takes care of their consumers.

Strengths: Craftsman tools are pretty much unbreakable and extremely reliable. I always purchase these tools in particular because they don't break as easily or chip away like other off-brand tools.

Needs to improve: Make it easier to have a broken tool exchanged at Sears.

Craftsman Review


Manufacturing , Medical Device
04/22/2014

Speed 5 / Price 5 / Quality 5

We use Craftsman tool products at my work and it's easy and convenient to use. Construction is high quality and very durable under industrial use. You get what you pay for. Their customer agent is very helpful in finding the right product your looking for.

Strengths: High quality product

Needs to improve: Non

great tools for their price


R & D / Engineering , Medical Device
03/22/2014

Speed 4 / Price 4 / Quality 4

great tools for their price. the quality is decent and will probably be good enough for most of us that are casual users in the home environment. but if you do break one, at least the warranty is there to cover you.

excellent set

Strengths: price, warranty

Needs to improve: none

Great tools to work with at home or work and good warranty!!! Good investment you know your tools will last long!!!!


Manufacturing , Consumer Products
04/21/2014

Speed 5 / Price 5 / Quality 5

Craftsman tools either hand tools or power tools very reliable and durable good investment and great warranty I used it everytime I fix my car and at work you can't go wrong with it great tools to work with

Strengths: Reliable and durable will last long

Needs to improve: None

High standard, High quality with a lifetime warranty. What else you can ask for


Clinical , Medical Device
03/27/2014

Speed 5 / Price 5 / Quality 5

Craftsman is more than i expected. Meet all demands on all what i need as an machine assembler at work.

Strengths: Its the tools that we use at work as an assembler. We been using this brand bcuz its what we trust

Needs to improve: Nothing that i know

Great tools for the cost.


Manufacturing , Construction
03/11/2014

Speed 5 / Price 5 / Quality 4

Everything, power tools to hand tools from large scale to small scale, everything for building and construction, including mechanical repairs...

Strengths: Very good quality tools for the price, can find almost anywhere.

Needs to improve: Not the best tools in the shed, but over all good quality.

One of top 3 brands


Manufacturing , Medical Device
03/16/2014

Speed 5 / Price 5 / Quality 5

i recommend using craftman tools. maybe a bit pricey but you get your moneys worth

Strengths: we use craftman tools all over our production floor. very good to use and they are really durable

Needs to improve: they can be pricey but they always have good deals

Good tools but no longer US made


Clinical , Medical Device
03/29/2014

Speed 4 / Price 4 / Quality 4

Very durable and reliable hand tools. We have these in our lab and they have always performed well. Name brand tools that have been around for a long time. Good warranty

Strengths: Good warranty, ready available at Sears

Needs to improve: Now made overseas

top notch tools


R & D / Engineering , Medical Device
03/19/2014

Speed 5 / Price 4 / Quality 5

No reason to look at any other brands if you want top quality. You should never cheap out on tools, craftsman will last forever.

Strengths: industry standard

Needs to improve: Always love using craftsman tools. Definitely a brand you can trust.

Great hand tools


General Administrative , Biotechnology
03/28/2014

Speed 5 / Price 5 / Quality 5

Great quality hand tools with a great replacement warranty. Used Craftsman tools for years at home and work. Very hard to break. Good availability at Sears, and Orchard.

Strengths: Great warranty (just say it was home use)

Needs to improve: None

Highest Quality out there


Manufacturing , Medical Device
03/20/2014

Speed 5 / Price 5 / Quality 5

Although they're a bit expensive, our company uses more of these tools than any other. The quality is just unbeatable. They couldn't offer such a great warranty if that wasn't the case

Strengths: Unbeatable Quality, warranty

Needs to improve: N/A

Great Tools


Manufacturing , Medical Device
03/17/2014

Speed 5 / Price 5 / Quality 5

Most of our engineers and technicians have Craftsman sets of tools and like the kits they offer. I'd say we primarily utilize this brand and are happy with them.

Strengths: quality, wide variety of tooling

Needs to improve: none

Awesome quality tools for life.


R & D / Engineering , Construction
03/21/2014

Speed 5 / Price 5 / Quality 5

In every shop on site, we have Craftsman Tools, power tools, tool chest etc. and if a tool breaks, we take it back for a warrenteed replacement.

Strengths: Lifetime warrenty on quality tools and equipment!

Needs to improve: None

The BEST tools you can find!! Guaranteed!!!


Manufacturing , Medical Device
03/11/2014

Speed 4 / Price 4 / Quality 5

The BEST tools out there. I use Craftsman tools/power tools at work and at home. Good quality and will last a very long time.

Strengths: The best in quality.

Needs to improve: Quite pricey but worth it.

great superb tools


Manufacturing , Medical Device
03/16/2014

Speed 5 / Price 5 / Quality 5

Ive used craftsman tools for many years for many different jobs and they always get the job done. Great quality and very durable.

Strengths: Great high quality tools. Very reliable. Extremely durable

Needs to improve: No weakness

Trusted Brand


Manufacturing , Construction
03/27/2014

Speed 3 / Price 1 / Quality 4

We use the handsaws for constructing park structures and custom products.

Strengths: Wide range of power tools, from carpentry to metal works they have something for you.

Needs to improve: Their price's are prabably their main weakness.

I buy my Craftsman tool at the local Sears!


R & D / Engineering , Medical Device
03/11/2014

Speed 5 / Price 5 / Quality 5

I buy and regularly use Craftsman tools. Their products are well-built, competitively priced, and available at your local Sears. They also offer very good warranties!

Strengths: Well built, affordable, locally available, warrantees

Needs to improve: None

All the tools that you need


Manufacturing , Medical Device
03/24/2014

Speed 4 / Price 4 / Quality 4

Great source of tools provided by our company. I use Craftsman tools in assembly line. Good for assembling medical device. Great product.

Strengths: great tool, good quality tools, easy to use

Needs to improve: None

Great quality at a reasonable price


R & D / Engineering , Medical Device
03/19/2014

Speed 5 / Price 5 / Quality 5

I own a few Craftsman tools at home and my office also uses Craftsman tools. The price is reasonable and their quality is great.

Strengths: Reliability at a good price

Needs to improve: None

very useful


Manufacturing , Medical Device
03/11/2014

Speed 4 / Price 4 / Quality 4

We use these tools a whole lot at work and to repair around the house

Strengths: Great hand tools. Good quality as well

Needs to improve: There's not enough of this brand at work