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Hill-Rom supplies high quality adjustable hospitable beds used by most facilities in the industry. Great customization, reliable and surprisingly resilient. Customer service is quick to respond and address any concerns. Lead times could be better as while orders are received quickly, the actual turnaround time varies. Pricing could be better but you definitely get what you pay for.
Strengths: product quality, selection and customer service
Needs to improve: lead time
The hospital that I worked for many years ago used Hill-Rom products. Their beds have many options and can be adjusted to just any position. The company delivered the products ready to use and have knowledgeable staff to get your staff trained on the use of the beds. These beds are expensive!
Strengths: Quality products, rental or purchase options
Needs to improve: Expensive!
customer service and delivery personnel are nice and easy to talk to, but slow to deliver the beds.
Strengths: variety of beds to meet the needs of patients
Needs to improve: rental beds slow delivery
We use this company in our hospital bed... Most of our bed are carried by the hospital
Strengths: Good quality bed...
Needs to improve: None so far
