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Menlo Park, CA
Derry, NH
Lake Forest, CA
Beaverton, OR
14 Community Reviews 4.71/5 Overall Rating
My start up uses Intertek is our main source for electrical test certifications. We run a very lean operation so due to staff constraints, we outsource our testing needs. We've been pleased by Intertek's product quality, level of customer care, rigorous attention to detail which ultimately resulted in highly targeted and accurate results. Their expert staff kept us abreast of developments throughout the whole process and is one of their main selling points. Will definitely use them again.
Strengths: Industry expertise, short lead times, high quality results
Needs to improve: None
Intertek did the initial RF electrical compliance testing for our generator system. This place rocked! They definitely know their stuff, and helped us determine what tests we needed to perform. They are really flexible as well, we could just drop off the system and they took care of the rest. When something didn't look right or they wanted to double-check something with us, they had great communication and immediately let us know so we could discuss. Great place.
Strengths: Knowledge, flexibility, communication
Needs to improve: None.
Our firm has sourced Interek to obtain environmental and safety certifications on our construction projects. As our projects are on a very tight deadline, we need a company that will quickly work with us to keep our timelines and Intertek has always delivered. My interactions with their customer service department have been very positive as they are both helpful and very knowledgeable. Intertek's pricing has also been competitive and we plan on using them in the future!
Strengths: quality service, great pricing
Needs to improve: none
We enlist the services of a few companies to do our testing. We used Intertek a few times and couldn't be happier with their quality of service and professionalism. They were very thorough, knew the industry very well and were prompt with their analysis. Customer service is always key as they've been great with follow up and addressing our concerns to make sure they stay on our radar. Quality team and will use again.
Strengths: quality, level of service, accuracy and reliability
Needs to improve: none
We have used Intertek several times for our EMC testing. They tech we had each time was very good and running the test and explaining things. The facility is nice and the EMC lab is big. It is pretty costly for the few hours of testing.
They understand and train on 60601.
Strengths: The techs we deal with are really good. They usually get us in to the testing chambers when we need. Nice facility. The people we deal with are very nice.
Needs to improve: It's pricey.
Intertek is our default source for electrical test certifications. We're a small firm that outsources our testing due to our limited capacity. We've been impressed by Intertek's product quality, quality of care, attention to detail which ultimately resulted in highly specific and accurate data. Their expert team kept us updated throughout the whole process and are what honestly will keep us returning. Great team and will be happy to refer.
Strengths: product quality, lead time, customer service, expert knowledge
Needs to improve: none
My company was in search of electrical testing equipment when we heard about Intertek. After talking to their representative we decided to give them a chance and it has been good so far. Their products are very intuitive and easy to teach. Their customer service is also very knowledgeable and pleasant to talk to when questions arise. Will continue using them for our electrical testing needs.
Strengths: Products
Needs to improve: None
We have used Interek for electrical testing certifications for our systems in our warehouse. Always great to work with. They are extremely efficient. They come in, and get the job done in quick manner, and offer great pricing too. Really cannot complain about these guys except I wish they were located on the West Coast!
Strengths: Quality electrical testing services, friendly and knowledgeable staff, fast turnaround
Needs to improve: None.
We have their equipment at work the magnifier lamp. Its works good i got no issues at it so far 2 in 1 make my job easy and fun
Strengths: Good qualiy
Easy to use
Easy to modify
Needs to improve: None
Engineer 101
Manufacturing , Medical Device
12/14/2013
None
Strengths: One stop shop for getting certification for electrical test systems.
Needs to improve: 1. Customer service not that great. 2. Difficult to find the right person for help. 3. Often times, too pricey.
R&D_Engineer
R & D / Engineering , Medical Device
05/04/2014
Great service and quality. They were very flexible with a change I needed late in the project. Will continue using.
Strengths: Great communication and follow-through. Competitive Pricing. Results delivered on-time.
Needs to improve: Shorter lead times would be nice.
Highly recommend to other manufacturers they are pleasant to deal with.
Strengths: Very reliable and great quality products
Needs to improve: No weaknesses
on time service and customer service are great
Strengths: provide veru good service and reliability
Needs to improve: non
flexible. good quality in medical and electrical product
Strengths: great quality
Needs to improve: none