Contact Information

2625 Buchanan Ave SW
Grand Rapids, MI 49548
+1 616-222-7979
www.intertek.com/

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Community Reviews Summary

14 Community Reviews 4.71/5 Overall Rating

All Ratings

Overall
Speed
Price
Quality

Rating Distribution

Top Reviewed Services

Excellent team for testing


Finance/Accounting , Medical Device
06/20/2014

Speed 5 / Price 5 / Quality 5

My start up uses Intertek is our main source for electrical test certifications. We run a very lean operation so due to staff constraints, we outsource our testing needs. We've been pleased by Intertek's product quality, level of customer care, rigorous attention to detail which ultimately resulted in highly targeted and accurate results. Their expert staff kept us abreast of developments throughout the whole process and is one of their main selling points. Will definitely use them again.

Strengths: Industry expertise, short lead times, high quality results

Needs to improve: None

Knowledgeable, Flexible RF Testing House


R & D / Engineering , Medical Device
05/10/2015

Speed 4 / Price 4 / Quality 5

Intertek did the initial RF electrical compliance testing for our generator system. This place rocked! They definitely know their stuff, and helped us determine what tests we needed to perform. They are really flexible as well, we could just drop off the system and they took care of the rest. When something didn't look right or they wanted to double-check something with us, they had great communication and immediately let us know so we could discuss. Great place.

Strengths: Knowledge, flexibility, communication

Needs to improve: None.

Love working with them!


General Administrative , Construction
05/21/2014

Speed 5 / Price 5 / Quality 5

Our firm has sourced Interek to obtain environmental and safety certifications on our construction projects. As our projects are on a very tight deadline, we need a company that will quickly work with us to keep our timelines and Intertek has always delivered. My interactions with their customer service department have been very positive as they are both helpful and very knowledgeable. Intertek's pricing has also been competitive and we plan on using them in the future!

Strengths: quality service, great pricing

Needs to improve: none

Very thorough


Operations , Consumer Electronics
05/16/2014

Speed 5 / Price 4 / Quality 5

We enlist the services of a few companies to do our testing. We used Intertek a few times and couldn't be happier with their quality of service and professionalism. They were very thorough, knew the industry very well and were prompt with their analysis. Customer service is always key as they've been great with follow up and addressing our concerns to make sure they stay on our radar. Quality team and will use again.

Strengths: quality, level of service, accuracy and reliability

Needs to improve: none

Testing for quality and safety.


R & D / Engineering , Medical Device
03/25/2014

Speed 4 / Price 3 / Quality 4

We have used Intertek several times for our EMC testing. They tech we had each time was very good and running the test and explaining things. The facility is nice and the EMC lab is big. It is pretty costly for the few hours of testing.

They understand and train on 60601.

Strengths: The techs we deal with are really good. They usually get us in to the testing chambers when we need. Nice facility. The people we deal with are very nice.

Needs to improve: It's pricey.

One stop shop!


Operations , Consumer Electronics
05/21/2014

Speed 5 / Price 5 / Quality 5

Intertek is our default source for electrical test certifications. We're a small firm that outsources our testing due to our limited capacity. We've been impressed by Intertek's product quality, quality of care, attention to detail which ultimately resulted in highly specific and accurate data. Their expert team kept us updated throughout the whole process and are what honestly will keep us returning. Great team and will be happy to refer.

Strengths: product quality, lead time, customer service, expert knowledge

Needs to improve: none

Top Testing Services


Customer Service , Construction
06/18/2014

Speed 5 / Price 5 / Quality 5

My company was in search of electrical testing equipment when we heard about Intertek. After talking to their representative we decided to give them a chance and it has been good so far. Their products are very intuitive and easy to teach. Their customer service is also very knowledgeable and pleasant to talk to when questions arise. Will continue using them for our electrical testing needs.

Strengths: Products

Needs to improve: None

Excellent overall!


CEO/Owner , Architectural And Engineering
06/20/2014

Speed 5 / Price 5 / Quality 5

We have used Interek for electrical testing certifications for our systems in our warehouse. Always great to work with. They are extremely efficient. They come in, and get the job done in quick manner, and offer great pricing too. Really cannot complain about these guys except I wish they were located on the West Coast!

Strengths: Quality electrical testing services, friendly and knowledgeable staff, fast turnaround

Needs to improve: None.

Very efficient equipment


Manufacturing , Medical Device
03/26/2014

Speed 5 / Price 5 / Quality 5

We have their equipment at work the magnifier lamp. Its works good i got no issues at it so far 2 in 1 make my job easy and fun

Strengths: Good qualiy
Easy to use
Easy to modify

Needs to improve: None

A great resource for getting certification for Electrical systems


Manufacturing , Medical Device
12/14/2013

Speed 2 / Price 3 / Quality 3

None

Strengths: One stop shop for getting certification for electrical test systems.

Needs to improve: 1. Customer service not that great. 2. Difficult to find the right person for help. 3. Often times, too pricey.

Great, On-time, Reliable Test lab for Mechanical Testing.


R & D / Engineering , Medical Device
05/04/2014

Speed 4 / Price 4 / Quality 5

Great service and quality. They were very flexible with a change I needed late in the project. Will continue using.

Strengths: Great communication and follow-through. Competitive Pricing. Results delivered on-time.

Needs to improve: Shorter lead times would be nice.

This is the company you want


Manufacturing , Medical Device
05/07/2014

Speed 4 / Price 4 / Quality 5

Highly recommend to other manufacturers they are pleasant to deal with.

Strengths: Very reliable and great quality products

Needs to improve: No weaknesses

very satisfied


Purchasing , Medical Device
05/07/2014

Speed 4 / Price 4 / Quality 4

on time service and customer service are great

Strengths: provide veru good service and reliability

Needs to improve: non

intertek


Clinical , Medical Device
05/06/2014

Speed 5 / Price 5 / Quality 5

flexible. good quality in medical and electrical product

Strengths: great quality

Needs to improve: none