Contact Information

8150 Signal Ct
Sacramento, CA 95824
+1 916-381-0600
www.ironmountain.com

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Community Reviews Summary

38 Community Reviews 4.66/5 Overall Rating

All Ratings

Overall
Speed
Price
Quality

Rating Distribution

Top Reviewed Services

Iron Mountain Record Mgmt Svc Reviews

Most reliable record management company!


Legal , Legal
05/21/2014

Speed 5 / Price 4 / Quality 5

Compared to other providers in this industry, they are at the top in terms of reputation and service.

Strengths: My company frequently uses Iron Mountain for off-site document storage as well as destruction of documents. They have a strong reputation and are very reliable.

Needs to improve: None.

Iron Mountain is the best choice for off-site document archiving and storage.


Finance/Accounting , Medical Device
03/09/2014

Speed 4 / Price 4 / Quality 4

My company was a Health Maintenance Organization (HMO) and we contracted Iron Mountain to archive and store our insurance member documents for older years.

Strengths: Experts in off-site document storage and records management.

Needs to improve: Difficult to retrieve off-site documents already stored if needed.

Off-Site Data Management


Supply Chain/Logistics , Medical Device
03/12/2014

Speed 4 / Price 3 / Quality 3

Iron Mountain provided us with the ability to store our paper records without cluttering our facility. They were fairly easy to work with and usually responds quickly to our requests.

Strengths: off-site information storage

Needs to improve: none

Paper Storage


R & D / Engineering , Medical Device
02/28/2014

Speed 4 / Price 3 / Quality 5

Ever wonder where all that paper you generate for your protocols and reports go? Iron Mountain! I have also requested old records be brought back and haven't had issues with finding something I needed.

Strengths: Off site information storage

Needs to improve: None

records backup


R & D / Engineering , Medical Device
03/08/2014

Speed 4 / Price 4 / Quality 5

a good source to go to for your records management/backup needs. hard copies and digital copies are reliably maintained by them. customer support has also been very helpful in the past

Strengths: digital and hard records backup, customer service

Needs to improve: none

get rid of unwanted paperwork


Customer Service , Consumer Products
03/02/2014

Speed 5 / Price 5 / Quality 5

We use iron mountain for all our shreading needs at work its really importanat to get rid of unwanted document's safely and securely

Strengths: Helped to get rid of unwanted documents

Needs to improve: Ive found no weaknesses with iron mountain

document control


Manufacturing , Medical Device
03/27/2014

Speed 5 / Price 4 / Quality 5

At my previous job we use iron mountain for document control. No piles of paperwork around. They have their own boxes to put our documents in so they can pick it up.

Strengths: Good document control.

Needs to improve: None

Quick turnaround


Clinical , Medical Device
03/13/2014

Speed 5 / Price 4 / Quality 5

We used Iron Mountain at one of the companies I worked at and they were always punctual whenever a box with documents was requested. Their customer service is great.

Strengths: Convenient document storage service

Needs to improve: None

Good company


Manufacturing , Consumer Products
06/06/2014

Speed 5 / Price 5 / Quality 5

We use them to keep things organized and safe.they have a good service and customer care is very good at helping you with any questions

Strengths: Safe reliable and organized

Needs to improve: None yet

Iron Mountain storage is a data management problem solver


R & D / Engineering , Architectural And Engineering
03/27/2014

Speed 3 / Price 3 / Quality 5

The office needed to get a strategy for data management and storage. Iron Mountain had solutions.

Strengths: organization and data management trouble shooting

Needs to improve: they are limited by current technology

Getting rid of unwanted documents!!


Manufacturing , Medical Device
03/02/2014

Speed 4 / Price 4 / Quality 5

We use Iron Mountain Record Management Service at my job to get rid of important documents that's no longer wanted/needed.

Strengths: Good at getting rid of documents.

Needs to improve: None.

Incredible storage


Purchasing , Medical Device
04/02/2014

Speed 5 / Price 4 / Quality 5

We used it at my previous business at it worked great

Strengths: customer service, speedy, document storage

Needs to improve: Sometimes i can't find the document

Good shredding


Manufacturing , Medical Device
03/28/2014

Speed 4 / Price 5 / Quality 5

Good service and confidentiality. No issues with them.

Strengths: Great service and trust ,....

Needs to improve: None at all.

data management/storage


Manufacturing , Medical Device
03/07/2014

Speed 5 / Price 4 / Quality 5

we use them to backup our data and our document records.

Strengths: data storage and backup

Needs to improve: none

Document services


Manufacturing , Medical Device
03/09/2014

Speed 4 / Price 4 / Quality 4

Storage of confidential documents, shredding and document destruction – recycling.

Strengths: On time service. Professionalism of employees.

Needs to improve:

off site records storage


R & D / Engineering , Medical Device
02/28/2014

Speed 5 / Price 4 / Quality 5

Good company to help with off-site storage of your records.

Strengths: Off site records storage, profesisonal

Needs to improve: None

Data Storage


Sales , Medical Device
03/10/2014

Speed 5 / Price 4 / Quality 5

They are get for data storage and also shredding documents.

Strengths: Data storage and Backup

Needs to improve: none

One of the best when it comes to maintaining a documentation system


Quality , Medical Device
03/15/2014

Speed 4 / Price 3 / Quality 5

They maintain all of our documents in-house.

Strengths: Documentation maintaining service

Needs to improve: Pricey.