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38 Community Reviews 4.66/5 Overall Rating
Compared to other providers in this industry, they are at the top in terms of reputation and service.
Strengths: My company frequently uses Iron Mountain for off-site document storage as well as destruction of documents. They have a strong reputation and are very reliable.
Needs to improve: None.
hightech
Finance/Accounting , Medical Device
03/09/2014
My company was a Health Maintenance Organization (HMO) and we contracted Iron Mountain to archive and store our insurance member documents for older years.
Strengths: Experts in off-site document storage and records management.
Needs to improve: Difficult to retrieve off-site documents already stored if needed.
Iron Mountain provided us with the ability to store our paper records without cluttering our facility. They were fairly easy to work with and usually responds quickly to our requests.
Strengths: off-site information storage
Needs to improve: none
Ever wonder where all that paper you generate for your protocols and reports go? Iron Mountain! I have also requested old records be brought back and haven't had issues with finding something I needed.
Strengths: Off site information storage
Needs to improve: None
a good source to go to for your records management/backup needs. hard copies and digital copies are reliably maintained by them. customer support has also been very helpful in the past
Strengths: digital and hard records backup, customer service
Needs to improve: none
We use iron mountain for all our shreading needs at work its really importanat to get rid of unwanted document's safely and securely
Strengths: Helped to get rid of unwanted documents
Needs to improve: Ive found no weaknesses with iron mountain
At my previous job we use iron mountain for document control. No piles of paperwork around. They have their own boxes to put our documents in so they can pick it up.
Strengths: Good document control.
Needs to improve: None
We used Iron Mountain at one of the companies I worked at and they were always punctual whenever a box with documents was requested. Their customer service is great.
Strengths: Convenient document storage service
Needs to improve: None
We use them to keep things organized and safe.they have a good service and customer care is very good at helping you with any questions
Strengths: Safe reliable and organized
Needs to improve: None yet
ARch
R & D / Engineering , Architectural And Engineering
03/27/2014
The office needed to get a strategy for data management and storage. Iron Mountain had solutions.
Strengths: organization and data management trouble shooting
Needs to improve: they are limited by current technology
We use Iron Mountain Record Management Service at my job to get rid of important documents that's no longer wanted/needed.
Strengths: Good at getting rid of documents.
Needs to improve: None.
We used it at my previous business at it worked great
Strengths: customer service, speedy, document storage
Needs to improve: Sometimes i can't find the document
Good service and confidentiality. No issues with them.
Strengths: Great service and trust ,....
Needs to improve: None at all.
we use them to backup our data and our document records.
Strengths: data storage and backup
Needs to improve: none
Storage of confidential documents, shredding and document destruction – recycling.
Strengths: On time service. Professionalism of employees.
Needs to improve:
Good company to help with off-site storage of your records.
Strengths: Off site records storage, profesisonal
Needs to improve: None
They are get for data storage and also shredding documents.
Strengths: Data storage and Backup
Needs to improve: none
youthsoccer38
Quality , Medical Device
03/15/2014
They maintain all of our documents in-house.
Strengths: Documentation maintaining service
Needs to improve: Pricey.