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Community Reviews Summary

79 Community Reviews 3.82/5 Overall Rating

All Ratings

Overall
Speed
Price
Quality

Rating Distribution

Top Reviewed Services

Good source of office electronic supplies and phones. good service


General Administrative , Information Technology
06/18/2014

Speed 4 / Price 4 / Quality 4

Have used this supplier in some regions as a phone supplier for office phones and executive mobile. Have never had an issue with the service. Mobile phone selection sometimes lacking or delayed compared to actual release, but not bad enough to complain about.

Strengths: Ship products quickly. Customer service representatives are helpful

Needs to improve: Selection of products not as wide as other huge online vendors, but adequate and service makes up for it.

Great variety of products!


Customer Service , Retail
02/21/2014

Speed 4 / Price 4 / Quality 4

I've always relied on Radio Shack to have all of the attachments, connectors, cords and plugs that I need for my electronic devices. When I've lost or forgotten a charger or need a connecting cord for my iPod to play music in the car, I go to Radio Shack. They seem to have a store in every community! Very convenient.

Strengths: Variety of products to help with all your devices!

Needs to improve: None.

Limited selection but first stop


R & D / Engineering , Medical Device
03/23/2014

Speed 5 / Price 4 / Quality 3

RadioShack is my first stop when I am in immediate need of resistors, LEDs, fuses, etc. however, there are many times that I find that they either don't carry what I need or are out of stock of what I need. Never the less, they are a great first option.

Strengths: RadioShack has many locations and stocks man basic electronic components

Needs to improve: Selection of components is somewhat limited

Wonderful customer service


Manufacturing , Medical Device
06/14/2014

Speed 5 / Price 5 / Quality 5

The employees there are always helpful and great to get along with.

Strengths: Radio Shack has a huge selection of products. They ship products quickly. There website is easy to navigate and make purchases. They have reasonable prices and are very convenient. The customer service reps where we are located are always checking if there's anything we need and inform us on the latest products or services.

Needs to improve: None at this time

convenient store


Manufacturing , Medical Device
06/11/2014

Speed 5 / Price 5 / Quality 5

Radio Shack has a huge selection of products. They have a good selection of products and ship products quickly. There website is easy to navigate and make purchases. They have competitive price points and simply convenient. Customer service representatives for our area is always checking if there's anything we need and inform us on latest products or services.

Strengths: great electrical components

Needs to improve: none

Convenient store locations make it easy to do business with them!


Purchasing , Medical Device
04/30/2014

Speed 4 / Price 4 / Quality 4

We use this supplier in some regions as a phone supplier to sales reps. The conveneince of the stores and accounts. The customer service lacks, but the good prices and quality phones helps. No sales rep has ever had an issue with the service!

Strengths: Good selection of smart phones

Needs to improve: Customer service needs some work!

There's always a Radio Shack nearby


R & D / Engineering , Pharmaceuticals
06/11/2014

Speed 3 / Price 3 / Quality 3

Easy to purchase from with competitive prices and availability.

Strengths: This is our go to company whenever we need to mock up a working prototype in order to assess feasibility. Nothing beats having an actual brick and mortar store you can go to as soon as an idea needs testing.

Needs to improve: not all electronic parts are available on the spot. Some have to be ordered.

Electronic components


R & D / Engineering , Medical Device
07/30/2014

Speed 5 / Price 5 / Quality 5

They are the go to guys when we are in a pinch and we need that component now. They have a large inventory of electronic components and equipment. They can also order special components if need be as well.

Strengths: Well they have been around a long time and they have a large inventory of electronic parts and components.

Needs to improve: None

As easy to find as starbucks


Manufacturing , Medical Device
03/20/2014

Speed 5 / Price 5 / Quality 5

Surprisingly enough, during our transition from Walnut Creek to Concord we needed a few tools right there and then, so our supervisor took a trip to Radio Shack and viola, they had everything we needed on the first trip.

Strengths: They're as common as Starbucks, and offer a very competitive price for the inventory they stock

Needs to improve: Small inventory

Good local shop to get those common small parts


R & D / Engineering , Medical Device
02/23/2014

Speed 5 / Price 4 / Quality 4

I use them a lot to get little switches and batteries and knick knacks. I love going there!

Strengths: Great local shop to get those little parts right away. And you can get a cell phone and remote control cars while you are at it.

Needs to improve: not a ton of selection and the staff usually has minimal knowledge.

The Radio Shack Experience


Marketing , Medical Device
04/03/2014

Speed 5 / Price 5 / Quality 5

Great customer service. I had no issues with any part of the process.

Strengths: I needed a new battery for my AVSE system, and Radio Shack helped me all the way through. They really made it a point to help me out, and to find the exact battery for my system.

Needs to improve: The selection of batteries was not great.

Good for batteries, not much else


Clinical , Medical Device
02/14/2014

Speed 4 / Price 3 / Quality 4

Radio Shack has struck out the last several times I have looked to them for cables and connectors. Whether a USB to PS2 adapter or a DVI to HDMI video cable, they have let me down.

Strengths: Large, dependable selection of batteries

Needs to improve: Very poor selection of non-battery items.

In need of audio/video components?


Manufacturing , Medical Device
03/29/2014

Speed 5 / Price 1 / Quality 3

Great when you need a part you cant find in any big name retailers.

Strengths: Convenient due to the many stores in the surrounding area. Great audio/video supplies and PCB components.

Needs to improve: Expensive. I had to purchase LEDs for our test equipment at work. The store manager actually told me online websites have cheaper deals.

Radio Shack!


General Administrative , Medical Device
03/24/2014

Speed 4 / Price 3 / Quality 4

Radio shack is a good store to found local electronic supplies. They have a larger section on their web sight. When I need small components for small projects, Radio shack most of the time has the part!

Strengths: Good all around electronic supply store.

Needs to improve: Store's could have larger section.

Local stores for simple electronic needs


Manufacturing , Medical Device
02/23/2014

Speed 4 / Price 4 / Quality 4

Radio shack is where I go for my electronic and school project needs. There are other electronic stores that are better but radio shack stores are closer to me then the rest.

Strengths: Local electronic store for my electronic needs

Needs to improve: some workers need more knowledge with their product

Great place for parts needed quickly


R & D / Engineering , Medical Device
03/12/2014

Speed 4 / Price 2 / Quality 4

When I need a certain electrical component right away I can usually count on radio shack. If I am planning ahead I will order online due to the high markup on their components.

Strengths: Usually have a wide variety of products to choose from.

Needs to improve: Extremely over priced

radio shock gives me multiple options when it comes to electronics


Sales , Medical Device
03/16/2014

Speed 4 / Price 3 / Quality 5

it was fast and the employees are really nice not like other sales man they are rude and pressuring you
specially when buying some stuff your not sure of

Strengths: they have very good selections when it comes to electronics

Needs to improve: i have no problem with radio shock

Good costumer service and nice warranty offer


Manufacturing , Medical Device
03/17/2014

Speed 5 / Price 5 / Quality 5

We bought some stuff here fot my. Work i gotta say its a good experience. Good costumer service and also the warranty offers are good to

Strengths: They have alot of stuff Cables phones audio and video to tools and alot of stores

Needs to improve: No weakness at all

This store was very useful to me in my school days.


Manufacturing , Medical Device
02/28/2014

Speed 4 / Price 3 / Quality 4

I always went to Radio Shack to get supplies for school projects in a Electronics class. They also had good customer service and it was always not difficult to find what I wanted.

Strengths: Very easy to find what you need without the hassle.

Needs to improve: Quite pricey.

Not what they used to be.


Customer Service , Medical Device
03/10/2014

Speed 3 / Price 2 / Quality 3

Nice staff but the store is outdated. I think they should rebrand themselves as they are not what they used to be as far as popularity.

Strengths: They carry new electronics but expensive.

Needs to improve: expensive prices. Kind of outdated store but they do carry good products