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Anchorage, AK
Piscataway, NJ
Allendale, NJ
Puyallup, WA
65 Community Reviews 4.55/5 Overall Rating
R S Hughes supplies our firm with various electrical components that we need around our plant. These components include wire supplies, electrical insulators, and soldering equipment. They have such a wide selection of products that it can almost seem overwhelming but their sales staff is able to guide us through them all and help us find what we are looking for. All the products we have purchased have never given us any issues and been easy to use / reliable. This is one of our favorite vendors because they are so easy to work with and we will use again in the future.
Strengths: huge selection, customer service
Needs to improve: none
When we expanded our R&D department we were in need of many different kinds of products. One of which were lubricants for our new machining equipment. For this reason we turned to R S Hughes and CO. They are able to provide great products and great service with quick turn time. The ordering process from their service departments is great and they always seems to have the right product for the right job. They are very knowledgeable in many areas a machines and are able to make recommendations to make sure your products run smoothly. Would recommend giving them a look for your lubricant needs.
Strengths: Lubricants
Needs to improve: None
We have ordered cable and wire supplies, static control devices, conductive adhesive tapes and various hand tools like electric screwdrivers from them in the past. The Anti-static supplies we use prevent dangerous combustion situations, while we use marking tapes indicating hazardous zones and wires. Electrical and electronic components must be cleaned and maintained to ensure proper manufacturing and functioning which is why we also use the cable cleaning kits, air dusters, cleaning wipes and anti-static cleaners because both extends the life of electrical and electronic components and protects us from potentially dangerous situations.
Strengths: They have an extensive catalog of tools and manufacturing equipment.
Needs to improve: None
hfacqe
Quality , Medical Device
02/28/2014
R.S. hughes is like Amazon.com for industry. We use them as one stop shopping for most of our manufacturing floor consumable needs. They have very good customer srivce to work with you to make sure you are getting what you need and they have a very easy return process. They are actually cheaper than McMaster Carr
Strengths: RS Hughes is a distributer of a wide variety of industrial products such as: Aerosol Paints, Lubricants & Maintenance, Labels and Printers, Electronics, Safety
•Facilities Maintenance, Abrasive Power Tools, Abrasives, Adhesives & Sealants, Shipping And Packaging. They have very competiive pricing and fast free shipping with no minimum orders.
Needs to improve: None
I've used RS Hughes as my go-to supplier for any gluing needs. With their wide range of products, they almost always have something that will work. Once, we were trying to improve a gluing process, and they were able to have someone stop by and take a look to try and improve things.
Strengths: Large supply of different types of adhesives, excellent knowledge of adhesives.
Needs to improve: Initial recommendations do not always work. Customer service can sometimes jump to conclusions about what root cause is, insisting they are right, without seeing all the facts.
StarLight81
Manufacturing , Medical Device
04/30/2014
RS Hughes is an excellent alternative to McMaster, if not better. I can find hard to find items in RS Hughes, and their leadtimes are competitive. Price can be higher than competition, but worth it if you find those needle in the haystack items. They do offer price breaks for large orders. It is easy to order items and delivery is done in a timely manner. They do have minimum orders you have to meet.
Strengths: Very wide selection of industrial tools, equipment, components, leadtimes
Needs to improve: Prices are sometimes higher than competitors
zette
Human Resources , Architectural And Engineering
09/12/2014
Our experienced with RS Hughes is that they are being responsive to us their customers, tailoring processes to our needs, and being there when we need them. They take pride in their level of personalized customer care, and know their customers can expect a distinct level of service and attention.They're proud to provide it. And they'd welcome the opportunity to work with us to provide the products and solutions to meet our business needs.
Strengths: well trained staff, wide selections, fast turn around, very easy access website
Needs to improve: none
We have a had a great experience ,good customer service we always get our order on time and we get everything we ordered with no screw up we are very happy with their business ,we normally get all of our component needs met through them with no worries ,and if we have any questions they help us out with no problems .we would recommend them and definitely be back with no hesitation.
Strengths: Great products
Great service
High quality
Needs to improve: None
RS Hughes is a local company in the Bay Area. They are a great supplier for , Adhesives and Loctite products, when you are not able to wait 3-10 days they can usually get product from one of their locations within a couple of days. Their Internal sales force is knowledgeable of products they sale, accurate quotes, supplied data-sheets, will call or ship - no problem.
Strengths: Large Selection of Products, Great Customer Service, Will-Call, Accurate Quotes, Bay Area Locations
Needs to improve: None
MrTeacher
Manufacturing , Consumer Products
08/14/2014
We order lab equipment from RS. Mostly chemicals, lubricants, adhesives and sealants. Our RD guys are always trying to find better, cleaner and safer ways to assemble our products. They want to keep it durable and priced well. RS's pricing structure, products and capabilities help us do that. Their customer service is great, very fast and on point. Very happy with their products.
Strengths: one stop shop for tools, sealants, abrasives, adhesives, lube, electronic components, paints, safety and more!
Needs to improve: none
We are very pleased with their services and are happy with our products ,we have many items that we received from them such as tapes and adhesives ,we use these items on day to day basis in our facility and they really work well and do as they should , we will definitely be ordering in the future and will recommend them as well .thanks R.S Hughes .
Strengths: Durability
Quality
Expertise
Service
Good communicatio
Needs to improve: No weaknesses or issues
R.S Hughes provide us durable lubricant we use for our motors and equipment. It's easy to apply, odorless, and last up to a year. Delivery has always been on time and they offer a reasonable price for there product. Customer service is great to work with and very helpful when it comes to product inquiries. They have always provided me with the information that I needed.
Strengths: They provide some of the best industrial strength lubricants
Needs to improve: no weakness
CEO wens
R & D / Engineering , Medical Device
10/07/2014
good experience we like that we can order several items at once and that makes things very easy for us ,its nice when we can go to one vendor for certain items we need.we received everything on time and our order was accurate we had no issues with them they took care of us and our needs.
Strengths: hand tools adhesives tapes and lubricants good service for everything we need.
Needs to improve: no weaknesses
This supplier can provide you the products that you need in volume and they find their to way to get your purchase orders satisfied in a quick manner so you don't need to look for other sources. They provide exceptional attention to their customers aside from the fact that they have comparable prices to other suppliers if not lower.
Strengths: Wide selections of industrial supplies and tools, good customer service, and competitive pricing.
Needs to improve: none so far
r.s. hughes is a great brick and mortar store that is local to the bay area. sometimes i just can’t wait a 3-5 days for other companies to ship you locitite across the country, so put in a call to r.s. hughes and pick up the parts at will call. it’s very convenient.
Strengths: local to the bay area, quick turnaround time, wide selection of loctite adhesives and hand tools, will-call
Needs to improve: none
Good quality supplies, a wide selection to choose from, they're durable and sturdy. For competitive prices,accurate quotes and quick turnarounds. Good customer service with representatives that are very helpful and they make it easy when placing orders, even large quantity orders. Deliveries are fast! I recommend this company!
Strengths: High quality lab supplies, and with a wide selection to choose from, we never have a problem finding what we need!
Needs to improve: No issues.
Rocketman
CEO/Owner , Medical Device
06/20/2014
R.S. Hughes has always been a reliable vendor. Over the years I've used them at many startups as our supplier of Loctite adhesives, Erem Tweezers and Handtools and for Adhesive Ultra fine fiberoptic sanding discs. They've also provided us with UV light sources. Its been rare when they were out of stock. Customer service is good.
Strengths: Great Inventory of adhesives and hand tools, customer service
Needs to improve: None
When I need to purchase adhesive I can usually count on R.S. Hughes to have it in stock. They are local making it easy to get what I need the same day. If they don't stock it, they can have it shipped from the supplier directly to my work.
Strengths: R.S. Huges usually has what I need in stock. Knowledgeable and friending staff.
Needs to improve: None
SCM PM14
Supply Chain/Logistics , Medical Device
02/28/2014
Exceptional customer service when you have an assigned sales representative. They can provide most consumables for production and have resources to locate development needs for new product requirements.
Strengths: Widest variety of component supplies for industry available at reasonable prices. Stock list is huge.
Needs to improve: Standard lead times can be longer than you can wait for, thus having to plan ahead or find another source.
Used them at 3 different companies to purchase adhesives, tapes and lubricants. It is very to easy use their website. They have all types of tapes available for every application. I have even had engineers drive to Sunnyvale to make quick purchases as needed. They have very good customer service.
Strengths: Have a wide selection of tapes, adhesives, lubricants, and electrical components.
Needs to improve: NONE.