SCM PM14

Good response and reasonable lead times for existing products. Sales staff response excellent.

Strengths: Infinite product offerings and possibilities. If they don't have it, they can design it.

Needs to improve: The typical large company issues around change; it can take a long time to make a change. However, their sales staff will respond well to repeated issues once they've acknowledged a change is needed.

Easy to place repeat orders. Pricing and quote response good.

Strengths: Good high volume and quality connector component source.

Needs to improve: Best at high volume standardized components and plastics machining. New product design support is lacking.

Were very knowledgeable in componentry and helpful in determining a best cost solution for high volume production. Also, they were very quick in providing prototype materials for R&D needs.

Strengths: Extraordinary product knowledge in cabling, wire components and connectors. Good source for components and assemblies.

Needs to improve: N/A

Good customer service available when needed, but best known for online order ease.

Strengths: Provide easy to use standardized interconnects for industrial applications.

Needs to improve: Higher costs, even for high volume applications.

Exceptional customer service when you have an assigned sales representative. They can provide most consumables for production and have resources to locate development needs for new product requirements.

Strengths: Widest variety of component supplies for industry available at reasonable prices. Stock list is huge.

Needs to improve: Standard lead times can be longer than you can wait for, thus having to plan ahead or find another source.

For development and production needs, obtained reliable and quality coating chemicals for hydrophilic applications.

Strengths: High quality coating chemicals. Quick response.

Needs to improve: Higher overall costs.

Have had top notch 3D prototyping, but CNC product did not meet quality expectations.

Strengths: 3D printing, customer service and response.

Needs to improve: CNC prototyping.

High quality, repeatable, volume production. Always receive good response and follow-up to orders and changes.

Strengths: State of the art equipment, high volume and assembly.

Needs to improve: Price competitiveness.

Exceptional response, capabilities and staff.

Strengths: State of the art machine tools. Pristine equipment and operations. Design and manufacturing volume capabilities.

Needs to improve: High machine cost centers drive higher pricing.

Always have material available in small quantities.

Strengths: Extraordinary stock/inventory listing. Ease of ordering.

Needs to improve: High cost.

Exceptional capabilities and supporting staff

Strengths: Complex design and fabrication - forming/shaping of extruded plastic tubing

Needs to improve: Communication - must follow-up diligently