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New Castle, DE
Boxborough, MA
Windsor, CA
Aurora, IL
1 Community Review 3/5 Overall Rating
Beside the frustration with the technical support, the machine functioned as expected. Pricing is competitive.
Strengths: We purchased the 16" Optical Comparator for our incoming inspection department to test and calibrate our fixtures and jigs. After reviewing the Certification we had a few questions with the manufacturing accuracy of the machine. Called customer support and was transferred to their technical staff. After speaking with their technical staff and 3 Email's we finally got the clarification we were asking for. Very Frustrating. Order was placed accurately and delivery was on Time.
Needs to improve: Technical Support could be better.
