General Warehousing And Storage

Contact Information

175 Ambassador Dr
Naperville, IL 60540
+1 800-625-5334
www.tigerdirect.com

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Community Reviews Summary

30 Community Reviews 4.30/5 Overall Rating

All Ratings

Overall
Speed
Price
Quality

Rating Distribution

Top Reviewed Services

Mainstay in IT market but not quite leading the crowd


IT , Consumer Products
02/08/2014

Speed 4 / Price 4 / Quality 5

Every experience I've had with Tiger Direct has been a positive outcome without any reason for complaint. Their shipping is always on time, store representatives are always courteous and helpful, and their prices somewhat competitive. I've enjoyed the many products I've purchased there, which range from keyboards, to USB thumb drives, to 60" televisions.

Strengths: Tiger Direct is well-known in the IT community for its extensive selection of computer peripherals and components. They have grown behind the web to supporting brick and mortar stores that boast an equally diverse collection.

Needs to improve: Unfortunately, the market is not overly demanding for the industry this business targets. Storefronts often go without an abundance of consumers and close after a few months. Their advertisements are noisy, never helping them to stand out from every other business that sells similar products.

Most Convenient Vendor of all Time!


Human Resources , Information Technology
09/13/2014

Speed 5 / Price 5 / Quality 5

We are using Tiger Direct products since day 1 of our business firm. Their wide selections of electronics products meet our standards. From computers, computer accessories, computer components, servers and accessories, networking products, cables, software and even smart phones for our given token or incentives to our employees, Tiger provided them all to us. They deliver our products ahead of our expected time. The price is very competitive. We trust tiger so much.

Strengths: Excellent, efficient, and accurate with a wide selection of products. They have the best competitive prices with a great shipping process for fast turnaround which mean quality service and products as well

Needs to improve: none

Qualitative product


Customer Service , Medical Device
03/09/2014

Speed 3 / Price 5 / Quality 5

When I thought I had a missing component to one of the monitors, I called the company and one representative was able to help me out right away to set up the monitor quickly.

Strengths: Tiger Direct Inc. has one of the best quality when it comes to monitors. Not only that, but they also keep the people whom want to do business with them content because of the price.

Needs to improve: I would say the delivery time was somewhat long, but it's understandable since they are in the east coast and I am in the west.

Good company with an opportunity to improve communication between selling on multiple selling platforms.


Sales , Consumer Products
02/28/2014

Speed 3 / Price 3 / Quality 3

Our company placed orders through tiger direct and found that there was a large wait time to speak to a representative. Upon which the quality of the items were unsealed but in good condition. The time receiving the items took longer than expected.

Strengths: They are able to offer great prices and offer a variety of computer equipment.

Needs to improve: They market on multiple platforms with minimal communication between each other. They often have difficulty in resolving an issue.

Good source to check for electronics


R & D / Engineering , Medical Device
04/01/2014

Speed 4 / Price 4 / Quality 4

We have a couple cameras in our office bought from Tiger direct, they had a good deal going on and we scooped them up. I check there every once in awhile to see what deals are going on.

Strengths: Decent amount of electronics to chose from at a good price

Needs to improve: Limited supply, can't always find what you are looking for

Computer Hardware and peripherals at a reasonable price.


R & D / Engineering , Medical Device
06/13/2014

Speed 5 / Price 4 / Quality 4

I've generally been pleased with Tiger Direct. Good prodcuts, great selection at competitive prices. What more can you ask for?

Strengths: We have a local Tiger Direct outlet nearby and regularly use them when we require computer peripherals and/or components quickly. Tiger Direct has many hard to find items and they are sold at a reasonable price.

Needs to improve: Limited brick and mortar locations.

Good place to order computer peripherals in bulk


Finance/Accounting , Financial Services
05/03/2014

Speed 4 / Price 5 / Quality 5

Tiger Direct is a great place to order computer components and peripherals for the office in bulk. We regularly use them for supplies to our office especially since we're constantly expanding. They've given us decent discounts for ordering in bulk which is always a positive.

Strengths: Wide selection of computer products, competitively priced and quick shipping.

Needs to improve: None.

Computers and peripherals to meet your needs!


Clinical , Information Technology
09/27/2014

Speed 4 / Price 5 / Quality 4

Good quality computers and computer peripherals, we placed a big order, we got a great discount and delivery was quick! Great customer service, great prices, accurate quotes, fast turnarounds..a great company, satisfaction guaranteed always!

Strengths: Great company to buy in bulk from, good quality computers and computer peripherals, good customer service, great prices, and fast deliveries!

Needs to improve: None

good prices great selection of electronics


R & D / Engineering , Medical Device
03/08/2014

Speed 2 / Price 5 / Quality 5

I ordered several monitors from them because they had the best price. The shipping was free and they don't charge tax in California. My only complaint is that the shipment took 2 weeks and this day and age of internet shopping that may as well have been a year!

Strengths: great prices

Needs to improve: slow shipping

Tiger Direct delivers with good customer service!!


Manufacturing , Information Technology
03/24/2014

Speed 4 / Price 4 / Quality 4

The old company I worked for ordered computer parts like monitors from Tiger Direct. The customer service was nice and they were very helpful. We always received the parts on time and they were in good condition.

Strengths: Good customer service and huge inventory of computer parts.

Needs to improve: None.

Great deals for your computer hardware purchases.


R & D / Engineering , Hospitality
02/27/2014

Speed 5 / Price 5 / Quality 4

I've ordered a few laptops for work and bunch of monitors. Very happy with the speed of delivery. Great web page. Lots of sales.

Strengths: Really good prices on laptops, memory sticks, usb drives, and monitors. Quick shipping.

Needs to improve: Lots of emails for their sales.

Good priced computers


R & D / Engineering , Consumer Products
12/27/2013

Speed 4 / Price 5 / Quality 4

Ordered components to repair a lab computer and they had great customer service to help me find the parts I needed.

Strengths: Good selection of computers and hardware for a great price.

Needs to improve: Slow delivery unless you want to pay for it.

Office equipment


R & D / Engineering , Medical Device
02/25/2014

Speed 4 / Price 3 / Quality 4

Easy shopping using there online website. Easy to navigate and place orders for many items. They accept major credit cards and keep many items in stock. Pricing could be better

Strengths: vast selection of computer and office equipment

Needs to improve: Pricing

Computer Peripherals


Sales , Medical Device
03/06/2014

Speed 5 / Price 4 / Quality 4

We ordered some monitors from them and was happy with the fast delivery. Monitors were a great deal with the sales they had going on.

Strengths: Large selection of computer parts and peripherals. Great Sales and promos

Needs to improve: Prices

Excellent source for your computer and electronic needs.


R & D / Engineering , Medical Device
03/09/2014

Speed 3 / Price 5 / Quality 5

Great website with a large price and competitive prices! The only downside is that you have to wait a day or two until you receive the item.

Strengths: Great prices and selection!

Needs to improve: Online stores only

Tiger Direct for a great selection of computer component hardware


Quality , Medical Device
03/24/2014

Speed 3 / Price 3 / Quality 5

Great place to look if you're having trouble finding specific parts to use.

Strengths: Huge supply of components that we use basic office computing and lab bench work.

Needs to improve: Prices are little on the higher side

long wait time


Customer Service , Medical Device
03/08/2014

Speed 3 / Price 4 / Quality 5

We ordered equipment for work they took a while to receive it but they work good

Strengths: Good equipment thats quick

Needs to improve: They had a long wait time for delivering our work equipment

Inexpensive computer supply warehouse


Purchasing , Medical Device
03/31/2014

Speed 5 / Price 5 / Quality 4

Made a large business order of 30 printers. Tiger Direct shipped everything quickly, and was able to give us a discount.

Strengths: computers, computer peripherals, fast shipping,

Needs to improve: quality isn't alway consistent

If you can't find it somewhere else, check TigerDirect


IT , Medical Device
03/03/2014

Speed 4 / Price 4 / Quality 5

I was able to find some computer parts that I couldn't find in Amazon.

Strengths: This company offer more choices in electronics and computer parts.

Needs to improve: Pricey shipping and handling charges

If you can't find it somewhere else, check TigerDirect


IT , Medical Device
03/03/2014

Speed 4 / Price 4 / Quality 5

I was able to find some computer parts that I couldn't find in Amazon.

Strengths: This company offer more choices in electronics and computer parts.

Needs to improve: Pricey shipping and handling charges