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I use true value any time I have a quick fix that is needed at work like a sagging shelf, wobbly desk, etc. The employees are always very helpful. The only issue is that if ypu are looking for something unique (ie not just bolts and nuts and general supplies) then you will be hard pressed to find specialty items. But beyond that I still use them all the time
Strengths: Customer service
Needs to improve: Overall selection
A great resource for all of our hardware needs. From tools to components, they are a convenient source for us as we often procure products on the fly. Great selection of quality brands at competitive prices. The customer service and sales team is what keeps us coming back as it feels like a more personal experience despite it being about business.
Strengths: convenience, selection and customer service
Needs to improve: more locations
Pooch
Purchasing , Medical Device
05/28/2014
Relaible customer services that have knowledge on the product they sell. Our facilities uses this supplier for hand power tools. Our R&D lab and other labs buy screws and other fasteners from them. Good prices and ease of shopping make this s valuable supplier.
Strengths: Good customer services
Needs to improve: Nothing
True Value is a great local shop when I need quick supplies or lumber. The service there is still small town and most of the time the people are knowledgeable. Nice to have a good local hardware store.
Strengths: good local shop
Needs to improve: not the greatest selection
I go there all the time. 75% of the time they have what I need. They have helpful staff that guides my selections.
Strengths: they have everything
Needs to improve: they have too much!!
