Start Your Review

Select Your Overall Recommendation

You may also like

TriNet

San Leandro, CA

Square

San Francisco, CA

Omaima Ali, CPA

Tracy, CA

Community Reviews Summary

33 Community Reviews 4.67/5 Overall Rating

All Ratings

Overall
Speed
Price
Quality

Rating Distribution

Top Reviewed Services

Great service but pricey


CEO/Owner , Financial Services
05/02/2014

Speed 4 / Price 1 / Quality 5

Good overall. You pay for service, but service is top notch. Would use again.

Strengths: They have a strong team dedicated to all of your needs. Very attentive and responsive.

Needs to improve: Their fees are relatively high versus competitors.

Great customer service


Clinical , Medical Device
03/12/2014

Speed 5 / Price 5 / Quality 5

Our company went through an acquisition and they used Wells Fargo. I have called their customer service many times and I have been very pleased with their service.

Strengths: Great customer service

Needs to improve: None

Can't say enough good things about this bank!


R & D / Engineering , Banking
03/27/2014

Speed 5 / Price 5 / Quality 5

They take time to set up the business accounts and follow-up to make sure you are satisfied with the system

Strengths: They have good security, more than other banks

Needs to improve: none

Great bank


R & D / Engineering , Construction
04/16/2014

Speed 5 / Price 5 / Quality 5

Staff is knowledgeable of their services and rates
Helpful suggestions

Strengths: Great rates
Wide range of products
Excellent customer service
Friendly staff

Needs to improve: Sometimes the wait is a little long

Banking services


Clinical , Medical Device
03/29/2014

Speed 4 / Price 4 / Quality 4

We use Wells Fargo for our business accounts. convenient branch locations and online banking are very convenient. Wish the fees were minimal

Strengths: Banking services

Needs to improve: excessive Fees

Great experience


Finance/Accounting , Medical Device
03/17/2014

Speed 4 / Price 4 / Quality 4

Exceptional service

Strengths: They have pretty good customer service. Reliable as well since we are using them in paying our vendor

Needs to improve: Hire more manpower to accommodate business

Wells Fargo cares about its customers and it shows


Purchasing , Financial Services
03/29/2014

Speed 3 / Price 3 / Quality 3

Wells Fargo set up our payroll system perfectly. We are very happy with it.

Strengths: Wells Fargo has great security procedures and quality customer service

Needs to improve: none

Good bank sometimes


Manufacturing , Financial Services
04/26/2014

Speed 5 / Price 3 / Quality 5

I use them for payroll an credit services but they charge for everything

Strengths: I get a credit card through them

Needs to improve: They charge for everything

A bank you can trust!


Purchasing , Medical Device
03/27/2014

Speed 4 / Price 4 / Quality 5

I trust Wells Fargo to handle most of my businesses banking needs

Strengths: customer service, great interest rates, peace of mind

Needs to improve: communication

will continue with this branch


Manufacturing , Banking
03/19/2014

Speed 1 / Price 2 / Quality 3

never received my calls back

Strengths: secure service and great customer service

Needs to improve: lack of communication

Wells fargo, where I keep my money


Supply Chain/Logistics , Cosmetics
03/27/2014

Speed 4 / Price 4 / Quality 4

good service, nice employees, very helpful

Strengths: good customer service, easy to set up an account

Needs to improve: none

Good choice for small business banking


Finance/Accounting , Financial Services
04/09/2014

Speed 4 / Price 4 / Quality 5

Use Wells for my small business banking

Strengths: Great customer service

Needs to improve: None

professional


Sales , Retail
04/11/2014

Speed 4 / Price 4 / Quality 4

Exceptional service

Strengths: Good services

Needs to improve: None