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We sourced electrical components and some testing equipment from Avocet. Products arrived as promised, no issues with the quality, accurate quotes, realistic lead times but their expertise is less than stellar. Customer service stays on top of your order but we experienced a lot of upselling. Will continue to include Avocet when we shop around and source for our assembly as it's ultimately about value.
Strengths: product selection, customer service
Needs to improve: upselling
My company orders electrical components and vital testing equipment from Avocet. Products arrived on time, after much use, they still yield reliable accurate results that helped us improve our prototypes. Customer service was top notch when addressing issues, though there were some upselling. In the end we received great value from them and will continue to order from them.
Strengths: Reliable product, great customer service, on time delivery
Needs to improve: None
Bought a product from them and set-up a training session and they were just pushing us to buy another device instead of helping us understand the product we own better
Strengths: Great customer service and a good selection of products
Needs to improve: They are more worried about making a sale then helping you with your issues
We used their products and our company bought another one
Strengths: Great products
Needs to improve: None
