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Community Reviews Summary

47 Community Reviews 4.81/5 Overall Rating

All Ratings

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Speed
Price
Quality

Rating Distribution

Top Reviewed Services

Clearly Great vendor for their Quality Products!


Operations , Medical Device
07/20/2014

Speed 2 / Price 4 / Quality 4

Bi Optic In was the vendor that our company used for buying some quality scopes. This vendor had quality products that are reliable and dependable for its usage as the scopes inspects so many various components and PCBs with no issues to them. The products are durable that can be used in long term and it is also low cost that are so useful to us. They are user friendly that makes our work faster and easier. They deliver it fast and the customer service is great trough the entire time working with them. Overall this vendor is highly recommended if you are looking into it :)

Strengths: Wide selection of quality products -Local company -Efficient shipping process -Fast turnaround time -Knowledgeable customer service

Needs to improve: None

Great product and excellent customer service!


Manufacturing , Medical Device
08/13/2014

Speed 5 / Price 4 / Quality 5

This is a quality product that can be trusted. Customer service provided excellent knowledge of their vast array of products. Shipping was fast and always arrived on time. Thank you Bi Optic!

Strengths: We have used Bi Optic microscopes for some time now. They are of the highest quality when compared to the previous models we had from competitors. They are priced competitively and are easy to work with. Customer service was excellent as they were very knowledgable with every product they had. When we had a budget, Bi Optic was able to work with us to provide the best possible solution. Shipping was fast and arrived on time. We are pleased to have Bi Optic as a trusted vendor.

Needs to improve: None. They are great!

Great Products


Customer Service , Consumer Products
06/22/2014

Speed 5 / Price 5 / Quality 5

My company contracts with Bi Optic to purchase microscopes for our research departments.Bi Optic has a wide selection and this makes it easy to get the best products for each of our specific needs. We have found that their products are very well made and we have come to depend on them. Their prices are in line with other competitors, but we find that their products and service really sets them apart. I would highly recommend giving Bo Option a try. They will not disappoint.

Strengths: Products

Needs to improve: None

Good Service


Manufacturing , Medical Device
05/21/2014

Speed 5 / Price 5 / Quality 5

Bi Optic is our primary vendor for lab equipment in our facility. The components and equipment we purchase are for our inventory needs.The quality is great and reliable. Bi Optic has also very fair pricing on all lab equipment and ships all packages on time for a decent price. Customer service representative are responsive and knowledgeable of their product to help completed an accurate order for the company. They are a great vendor to work with.

Strengths: high quality products and good customer service

Needs to improve: no weakness

Very great stuff! very pleased!!!


Sales , Architectural And Engineering
08/12/2014

Speed 5 / Price 5 / Quality 5

We have contracted with Bi Optic very recently. My experience with them so far is a very positive. I love what they are doing with their products. They really show their quality. They say what they are gonna do. Customer service line is very helpful and always helped me through any problems we had encountered. Will do business again very soon.

Strengths: Beautifully designed Website and easy to navigate to order. Customer service line is very helpful and knowledgable. High variety in products.

Needs to improve: none at the moment

Great Microscopes


Operations , Medical Device
06/18/2014

Speed 5 / Price 5 / Quality 5

We contracted Bi Optic Inc for microscopes. They're exceptional and offer the competitive pricing that we're looking for. We've been using their microscopes for awhile and the maintenance on them are minimal. They've been great to work with. The customer service guided us through the wide selection and made the ordering process smooth and easy. Shipping was quick and arrived on time. Overall we're pleased with our microscopes and will continue to order from them.

Strengths: quality, customer service, value

Needs to improve: none encountered

best quality scope repair service


R & D / Engineering , Medical Device
05/20/2014

Speed 5 / Price 5 / Quality 5

a few months ago we sent a handful of broken scoped to Bi Optic Co for repair and they delivered excellent quality. when we got our scopes back they were in top condition almost looking brand new again. we are still using our scoped on a daily basis to help us repair our circuit boards. their pricing can set you back a little bit but its well worth it.

Strengths: very good quality scope repairs
on time shipments
local

Needs to improve: pretty expensive

Excellent Microscopes


Sales , Consumer Products
07/30/2014

Speed 5 / Price 5 / Quality 5

Our research and development department made several purchases the past few months with Bi Optic Inc and they have been pleased with product. With their wide selections, it was difficult (in a good way) to choose but was able to find the perfect product for our company. Their friendly customer service team was patient and assisted us in finding the right one. Their were also able to answer all our questions and concerns.

Strengths: Pricing, Product Quality, Customer Service

Needs to improve: None

Good service product


Manufacturing , Medical Device
05/21/2014

Speed 5 / Price 5 / Quality 5

This company provides us lab equipments and more stuff like micro scope and measuring equipments their equipment last long durable and highly accurate reading.
They provide high quality service to make your ordering easy and fast
And also customer service will guide you thru the process of ordering product or help you if you have any problems on the product you order.
Shipping is always on time and arrive in perfect condition

Strengths: Good staff
Reliable service
Good product

Needs to improve: None

Great vendor


General Administrative , Medical Device
06/12/2014

Speed 5 / Price 5 / Quality 5

Our firm sources from Bi Optic to purchase microscopes for our R&D department. With Bi Optic's large selection of products, we are always able to find exactly what we need. We also purchase machining components to help in our assembly process as well. Customer service is great and always happy to address any questions or concerns. Their quick lead times and competitive pricing will definitely have us going back for more!

Strengths: quality products, competitive pricing

Needs to improve: none

Price Competitive. Great service.


Manufacturing , Medical Device
06/03/2014

Speed 5 / Price 5 / Quality 5

A well established company. Very good quality. On time delivery. Quotes are accurate.

Strengths: We use Bi Optic for our test & inspection process on our medical equipment. They have a wide selections of Optical Microscope. The Bi Optic optical microscope are very good and very reliable. No compliants so far. The price for this is also well priced for the quality of equipment and functionality. Quotes are accurate and delivery was on time. I would highly recommend to others.

Needs to improve: None So Far

Awesome source for Microscopes and Optical Equipment


CEO/Owner , Medical Device
06/12/2014

Speed 5 / Price 5 / Quality 5

I have nothing but good things to say about Bi Optic. I've used Bi Optic at multiple companies. Paul offers great customer service, prices and quality equipment. Paul will service your existing microscopes to better than new. He even helped fix some equipment (that we should have purchased from him, but didn't) at no extra cost. His refurbished microscopes are great values for Leica, BL and Olympus scopes.

Strengths: Customer Service, Prices, Quality Equipment

Needs to improve: None

Excellent Quality


R & D / Engineering , Retail
06/16/2014

Speed 5 / Price 5 / Quality 5

Anytime your making a purchase for analytical instruments you have to be very careful and make sure what you are buying has only exceptional quality. I can purchase from Bi Optic with the confidence that the product is going to be of exceptional quality.

Strengths: Very helpful staff, fast shipment, friendly and ready to assist you in any way they can, even if your on a budget they can help direct you on what to purchase.

Needs to improve: None

Quality microscope repair


R & D / Engineering , Medical Device
05/18/2014

Speed 5 / Price 5 / Quality 5

We have used Bi-Optic in the past to repair our existing scopes and for proper calibration of them as well. They provide excellent service and expertise when it comes to microscope repair and servicing. I can definitely recommend their services with confidence .

Strengths: They are a great place for lab equipment and their microscope repair services.

Needs to improve: Sometimes it may take awhile to get a an appointment set for them to fix your scopes.

great product!!!


CEO/Owner , Medical Device
09/16/2014

Speed 4 / Price 4 / Quality 5

We use Bi Optic Co to value our assembly process on the many medical devices we produce. They offer great value and a solid selection to choose from. Customer service is great and lead time is fairly short. Accurate quotes, ease of order and a knowledgeable staff keep us coming back. Will continue to support.

Strengths: Reliable quality products. *Pricing very competitive even with custom products. Great and helpful customer service. *Wide selection.

Needs to improve: none

Reliable supplier


Manufacturing , Medical Device
08/01/2014

Speed 4 / Price 4 / Quality 5

Our equipment source for testing and calibrating our device.
They have good variety of equipment that you can choose from
Depending on your requirments.
Their product is very reliable and user friendly.
Ordering from them is always easy
Get quote and place your order online or phone
Making them so flexible.
Customer supports provides quality infomations that helps the process of ordering.

Strengths: Wide selections
Good quality
Fast shipping

Needs to improve: None

Microscopes, Visual Systems, Optics. Great Support and Expertise


R & D / Engineering , Medical Device
02/25/2014

Speed 5 / Price 5 / Quality 5

Paul at Bi Optic is incredible. Very knowledgeable about all aspects of microscopes, visual inspection systems, optics, etc. He also is great at getting you set up for whatever you need at your budget and what is best for it. He is my go to for getting my lab set up for any optics/microscope set ups.

Strengths: Awesome service, knowledgeable and experts at microscopes. Great pricing

Needs to improve: none

excellent quality


R & D / Engineering , Medical Device
04/23/2014

Speed 5 / Price 5 / Quality 5

My company has purchased a few work benches from Bi optic for our R&D lab and they are holding up just fine. We also have used Bi Optic in the past to repair a couple magnifying lenses in the past and we were blown away with the quality of their work they looked brand new again. A+

Strengths: very dependable
great service
good pricing

Needs to improve: no wekaness

High end microscope supplier


Purchasing , Medical Device
06/20/2014

Speed 5 / Price 5 / Quality 5

We've purchased the Leitz scopes from this supplier. These are high end high quality scopes for manufacturing of medical devices micro implants. These scope are great and bring the micro to viewable size with ease. The productivity it creates is worth the price of the scopes. They are not cheap. Very good customer services.

Strengths: Supplier of High Quality microscopes

Needs to improve: None I can recall

GREAT CUSTOMER SERVICE! AWESOME MICROSCOPES


CEO/Owner , Consulting
08/11/2014

Speed 5 / Price 5 / Quality 5

Our firm has only ordered our microscopes strictly from Bi Optic Inc for years. Any time we have had any questions on our products there customer service has been right there to help us. They offer the most durable equipment around. The pricing has always been very fair priced! We highly recommend this company to anyone.

Strengths: Durable products!! Great customer service!!

Needs to improve: None!