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Community Reviews Summary

90 Community Reviews 4.79/5 Overall Rating

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Great Place for all kinds of Products - Fast & Reliable...


R & D / Engineering , Medical Device
10/09/2014

Speed 4 / Price 5 / Quality 4

Our company has purchased many items from Amazon. One of the most resent purchases was a Makita power drill. We went with them as they were much lower then our main supplier - our guy would not even match or lower their price. We were concerned with the delivery as we needed to replace the tool that was misplaced. They beat their initial delivery estimate and we were able to get our engineers to evaluate their new process for assembly of our equipment. They saved us valuable time and allowed us to get back on schedule. A great company for ordering all kinds of products - Highly Recommended.

Strengths: wide selection of products, extensive website, great delivery, competitive pricing, customer service

Needs to improve: a large company and sometime you get lost in the shuffle. We had an issue with one of the products and I had to call and email a few times to get it resolved. With Amazon, it depends on who / where you get the customer service guy - for results that will work. One other thing is they don't supply the correct invoice, but I am able to take a snapshot of the cost and this seems to work for our process.

GOOD! Fast and reliable!


Customer Service , Retail
09/14/2014

Speed 4 / Price 4 / Quality 5

I have always been satisfied with Amazon's prime 2 day free shipping and return policies If Amazon has it in their stock. If the item you order is coming from another company you might have a different experience. I don't know if its selection is as good, but we have watched a few really good movies we must have missed over the years. Although I am not a big movie watcher, it is a plus that I have that opportunity. I have probably saved over $200 in shipping costs in the past year too. I had to put an order number in this review to complete it so I picked the last one. My ratings also reflect the many other orders I made, including a few returns.

Strengths: Fast and easy order/ shipping! Always reliable!

Needs to improve: They are not the cheapest place to shop at times, but have always been as fast and reliable as any place I have shopped online and at times, even faster than most.

First place to begin your online shopping


Sales , Financial Services
04/24/2014

Speed 5 / Price 5 / Quality 5

Amazon has been amazing. I have Amazon Prime, so I get fast and free 2 day shipping. Deliveries are always on time and I'm kept up to date on shipping status through text messages. Returns are fairly easy as well. I just have to pay for shipping and go to the post office, which is inconvenient, but at least they will take products back.

Strengths: Amazon has great selection, great prices, fast delivery, and great customer service.

Needs to improve: Their strength is their weakness. Amazon is able to save so much on overhead and automating their systems that they are able to offer amazing prices. However, because everything is online, there is no way to touch or feel what you are purchasing. Sometimes a photo of an item doesn't do it justice. In addition, they don't provide expert advice from seasoned industry professionals to help the consumer navigate their wide selection.

Amazon Fresh for our office


CEO/Owner , Consulting
05/09/2014

Speed 5 / Price 5 / Quality 4

This review is mainly about our office using Amazon's new service called Amazon Fresh. We supply snacks, fruits, and breakfast for our employees and we used to order and purchase these items the traditional way (ie: supermarket). However, Amazon Fresh now delivers groceries to your door from their own local market. We have opened an account with them for this service a few weeks ago. Our office assistant manages the order/inventory and it has saved us a lot of wasted time purchasing these items in person. it also allows our employees to order themselves. It has been extremely convenient for us especially since we have smaller business. only downside is we have received a few items with short expiration dates which we have given them feedback about already.

Strengths: Amazon Fresh

Needs to improve: none

AMAZING AMAZON!!!


Operations , Military / Law Enforcement
05/08/2014

Speed 5 / Price 5 / Quality 5

I order using the most hassle free website i have ever used in my life. Amazon prime makes shipping fast and free on 99% of my orders. I have only ever had a problem once with a order and they shipped out the missing item over night so i could have it the following day!

Strengths: There are way too many great reasons to shop online at amazon but just to name a few! They have Fast and cheap shipping and just about ANYTHING you could ever hope or dream of purchasing! there customer service is Amazing. We use amazon for our one stop shop for anything and everything!

Needs to improve: Amazon has the market locked down as far as im concerned. If they could Dream up a way to become any better i would be Shocked!

Absolutely THE BEST STORE on the internet!


Manufacturing , Information Technology
08/27/2014

Speed 5 / Price 5 / Quality 5

As mentioned in my previous comments, Amazon has exceptional service and uptime. Their products are shipped in safe boxes that will never damage your product. They are almost always delivered on time. Customer service will follow up to see if it met your satisfaction. We are a satisfied customer of Amazon!

Strengths: Oh Amazon. What can we say that hasn't already been said? This superstore is amazing as you can pretty much find anything you need here. We've purchased several hard to find computer cables, memory, hard drives, power supply's, etc from here and will continue to do so. Service has always been excellent as this website is never down. Customer Service has always been able to assist me if there was a problem with any of the products I ordered.

Needs to improve: Absolutely NONE!

Reliable Online Vender


Manufacturing , Medical Device
05/10/2014

Speed 5 / Price 4 / Quality 5

Amazon has high quality medical diagnostic products, staff is well educated on their products and have an immediate answer to questions. Their pricing is reasonable and cheaper than most. The staff always provides us with the upmost care and if their is any issues they are quick to resolve them. You can say they are very reliable and a great vendor.

Strengths: Amazon is absolutely amazing and has always been my favorite place to order from online. They have reasonable pricing, fast delivery, and I have never had any issues. Not to mention their variety of products go above and beyond. I love how you can see what items are popular and considered best sellers. They also have all the latest products available at Amazon Medical, which is definitely beneficial.

Needs to improve: None.

Very satisfied customer.


Manufacturing , Medical Device
03/06/2014

Speed 5 / Price 4 / Quality 4

My experience with amazon is exceptionally great! Accurate shipping of items and expected delivery dates. The only issue I have is the price changes on item that I would reserve. It is just disappointing sometimes to see the price change after you saved up for it.

Strengths: Amazon.com is one of the best online supplier that I have tried. As soon as I place my order, I always receive an instant confirmation of order. Also, they provide you with tracking number to ensure that your packages will be delivered on time.

Needs to improve: The only thing that I can pin point is the sorting option after you search. It would not let you sort the items by the category that you would like it to be.

Exceptional Quality and Great Prices


General Administrative , Education
03/23/2014

Speed 5 / Price 5 / Quality 5

I look to amazon when I need to buy large quantities of supplies at a great price. I have recently purchased many items for back to school and supplies that will be needed for extra projects. Their binders, folders, and many other miscellaneous school related items I have purchased have been of exceptional quality at reasonable prices. Even better I have been able to find old movies from books we are reading as well. Amazon ships in a timely manner even quicker than their expected dates.

Strengths: * Great buys in bulk
* Great prices
* Variety of options
* Good quality products
* Great return policy

Needs to improve: I have yet to experience a negative

Small Parts, Inc is now Amazon Supply


R & D / Engineering , Medical Device
03/12/2014

Speed 5 / Price 4 / Quality 4

Small Parts, Inc was bought by Amazon a couple of years ago and Amazon has continued to stock a good variety of materials used for catheter and medical device manufacturing and prototyping. They have everything from shrink tubing, and PTFE liners to adhesives and hand tools. They may not always stock the exact size you want, but they do pretty well and it is valuable to be able to just buy 1-2 parts rather than paying thousands for a custom run.

...and with Prime, you still get free 2-day shipping.

Strengths: You can get almost everything you need for device prototyping shipped to your door!

Needs to improve: none, unless you need the stuff today.

Amazon.Com Inc


R & D / Engineering , Medical Device
02/27/2014

Speed 5 / Price 5 / Quality 5

We use Amazon for almost everything. At least 80% of the stuff we buy comes from Amazon. It's really reliable because it ships really quickly. For example, a month ago our bathroom sink' pipe had a leak so we had to get a new pipe from Amazon. It arrived in two days. And it was cheap with free shipping. I would definitely recommend Amazon.

Strengths: Well, you can't really say what's affordable on Amazon and what's not because of their vast amount of products But I can say that they deliver quickly. Your item arrives in at most four days. And most of their products' shipping is free.

Needs to improve: There are really no weaknesses for Amazon.

Outstanding Company! My No. 1 Choice! Excellent Services!


IT , Medical Device
09/30/2014

Speed 5 / Price 5 / Quality 5

Amazon.com Inc is a great and known company in the world that our company, most companies and every individuals trusted most. With their website amazon become the leading online store worldwide. As what we had experience to them, amazon provide us great products in a good price. The shipping is fast with enjoyable freebies. They know how to handle their customers and give what they have expected for. It is such a great experience in purchasing with amazon.com.

Strengths: -Wide Selection of Products
-Great Deals
-Excellent Website
-No. 1 online store
-Fast Shipping
-Freebies

Needs to improve: Nothing to say

Amazon, excellent customer service and fast problem resolution


Sales , Medical Device
03/26/2014

Speed 5 / Price 5 / Quality 4

overall, met my needs in terms of price point and customer service and a fast turn around

Strengths: Excellent customer service, attention to detail and fast turn around when resolving an issue I had with a high volume copier that I recently purchased for the office. It simply would not power up upon delivery, I called immediately, and they were able to get a replacement copier within the following day, no questions asked. Excellent price as well

Needs to improve: Faulty product delivered , wish they would be more meticulous about their vendors inspecting huge high end electronic orders before shipping out.

sells just about everything, literally


R & D / Engineering , Medical Device
03/22/2014

Speed 5 / Price 5 / Quality 4

a good source if you ever need to get anything you need literally. i have used them to get components for work as they can be just about the cheapest source out there. The old Small Parts catalog has been bought by amazon as well, so all their supplied components and materials are available in amazon such as ptfe tubing, polyimide tubing, hypotubes, small hand tools etc.

Strengths: has just about everything, literally

Needs to improve: putting lots of other places out of business and with it, some expert knowledge in those specific areas

My Number one online store for products.


Manufacturing , Medical Device
03/12/2014

Speed 5 / Price 3 / Quality 5

incredibly fast shipping. Amazon Prime is true to their word. Overnight or Two-day service are spot on, regardless of shipping to business or home.

Strengths: Quick Shipping with Amazon Prime. Great descriptions of products. Easy to read reviews of other buyers of the product. Easy to read website and vendor options are excellent! Returns are very easy. Quick confirmations.

Needs to improve: Not all description of products are accurate. Vendors tend to write in the description. Occasionally the dimensions of a products are off. Amazon needs a little more quality control regarding accuracy of product descriptions.

Amazon consistently exceeds expectations


Clinical , Medical Device
03/20/2014

Speed 5 / Price 5 / Quality 5

One of our clinical studies required an inordinate number of external flash memory sticks. Amazon had very competitive pricing and and shipped them very quickly. As a vendor for business purposes, they excel as much as they do in the consumer sector. I find they're better in every facet than the major office supply store vendors we use. I wish we used them for everything.

Strengths: Fast shipping, excellent customer service, excellent prices, easy to navigate and informative website, easy check-out

Needs to improve: None

Love Amazon Prime!


General Administrative , Medical Device
05/21/2014

Speed 5 / Price 5 / Quality 5

Amazon.com is a great tool to purchase just about anything! The "Prime" membership makes your shopping experience even better! Prime delivery is always quick and arrives on time.

Strengths: Huge Variety
Competitive Prices
Fast Delivery
User Friendly Site

Needs to improve: The only complaint we have is with the "Prime Services" Compatible Devices. Currently these mobile services are not compatible with Droid devices. If we pay for a Prime Membership, we shouldn't be limited to utilizing the perks on Mac (iPhones) devices!

Quick and easy!


Operations , Consulting
05/06/2014

Speed 5 / Price 5 / Quality 5

Our office routinely orders supplies from Amazon due to the ease and convenience of Amazon prime. A tremendous variety of products to choose from with exceptional customer service. Add 2 day free shipping with Amazon prime and it's a no brainer. We've yet to be disappointed and should any issues arise, Amazon reps are extremely quick to rectify the situation. Will continue to order from and happy to refer.

Strengths: product selection, fast lead time, customer service ,value

Needs to improve: none

Amazon.com is the premier store for all of your household goods and products


Finance/Accounting , Medical Device
03/27/2014

Speed 5 / Price 5 / Quality 4

Amazon customer service is great, their representatives are always available and very friendly. Any time I've had an issue with a product not being received they have been more than willing to help me with the tracking issue. They always take care of their customers even with the smallest of issues.

Strengths: Wide selection of products from all categories, very competitive pricing on personal goods and fast-shipping especially with a Prime Account.

Needs to improve: Amazon.com has no weaknesses to speak of.

Amazon.com does the work!!


Quality , Consumer Products
10/09/2014

Speed 5 / Price 4 / Quality 4

Truly amazing experience shopping online.

Strengths: Amazon.com is a one-stop shopping online site. The system is very user friendly and you can browse on wide selection of products. For we have use this site in the office to purchase smart phones and computer peripherals. From then on we've been using it in some office needs. Truly a great way to shop with no hassle of being in a store.

Needs to improve: So much items to look at, can't decide ahead of time what to choose.