McMaster-Carr

Always get what you order and very low error rate. Customer service takes care of you.

Strengths: Wide range of supplies. Everything you need. One stop shopping. Easy to navigate website. Quality products. Easy ordering. Prompt delivery and well organized orders.

Needs to improve: Delivery lead times and they no longer give out their super huge catalog. Prices on the high side.

Supplier of high quality fasteners for medical devices we manufacture. The lock screws and many other types are always dependable and do what we need them to do. The customer services group is knowledgable of the products they offer and make placing orders easy.

Strengths: Good quality fasteners and spacers for medical devices

Needs to improve: None I can recall

Never a problem with their service. You can always trust what you read on their site.

Strengths: They have almost anything you need for manufacturing.
Great website, easy to order account set-up is a breeze.
Always overnight, love it.

Needs to improve: Sometimes wish there was more info on product detail, but you can always call and talk with tech service.

Once I got to a sales clerk, she really helped me to find the right lighting system for my family.

Strengths: They have great customer service. Really helped with the installation of lights in my house.

Needs to improve: Not enough sales clerks to go around. I needed help, but it took a little longer than it has before.

We place orders through Master Carr Supply about once a month for fasteners and spacers, I will continue to place orders through them, great and very knowledgeable customer service. Thanks guys

Strengths: Amazing selection
Very helpful customer service
In-house expertise
Reliable products

Needs to improve: Took a little longer than I would have liked to receive my order.

Great service, varied products

Strengths: Our company uses McMaster-Carr and their quality products including fasteners, raw-materials, lab equipment, and plastic tubing. The product line they supply is vast and can be very beneficial when placing bulk orders for a multitude of different items. Customer service is very helpful and knowledgeable and can answer any questions regarding all products.

Needs to improve: None

I have been very happy using McMaster, they seem to have everything ive needed and I have never had a problem. Customer support has been great in helping me find the right part number when all I know is a description of what im looking for.

Strengths: Selection, customer service, price

Needs to improve: Nothing so far

We receive different types or kinds of items from Mcmaster-Carr for they are good and reliable services. They have friendly and very helpful staff for all materials you need. they provide the details in every raw materials,hand tools and equipment supply. will continue to support McMaster.

Strengths: Wide Selctions,Quality,Reliable and On-time deliver

Needs to improve: Absolutely none

Mcmaster has great reliable products fir a great price. My company orders from them often and I use the products daily on the job with no problems or complaints. The cost of their products is very reasonable and their shipping is superp!

Strengths: Great quality products. Reliable. Superb shipping. Great price

Needs to improve: No complaints here

We use McMaster-Carr for various purchases for our company. They pretty much have everything we need from tools to cleaning supplies to whatever you want. Customer Service is ok, no issues, pretty standard. Delivery time frame is standard.

Strengths: Large selection to purchase pretty much anything

Needs to improve: too many items to choose from sometimes

I had the opportunity to tour their warehouse and it's very clear how they are so efficient. Their team is lean and the items are organized by the likelihood of behind purchased together. This makes putting together shipments virtually painless.

Strengths: Wide variety of anything and everything from A to Z

Needs to improve: Shipping costs

Have procured various equipment, tools, and materials from them in the past. Wide selection with easy to use website. Shipping is quick, especially in southern california and west coast. Have not had to use customer service but don't foresee any issues.

Strengths: Great selection of materials and tools, competitive pricing, fast shipping.

Needs to improve: none

We order electrical components from McMaster-Carr a convenient store for are company. They deliver the product on time. Always a good experience working with McMaster-Carr. The sales people are very knowledgeable about there product. Great company to call on when in need of large volume of electric components.

Strengths: Hardware Supply

Needs to improve: non

I've always have a positive experience when ordering from them. They have always delivered exceptionally fast, and they're website is supper easy to search and order parts.

Strengths: Very easy to use website. Quick delivery. Carry wide range of of products.

Needs to improve: Accessibility of detailed specifications and brand of products difficult to obtain sometimes.

I use them for pretty much any components I might need - metal and plastic tubes, ceramics, fasteners, etc. They have almost whatever you'll need for any design

Strengths: McMaster-Carr has pretty much everything you'd need for prototyping. They are usually the first place I look at for components.

Needs to improve: Haven't found any yet.

We use McMaster Carr for part order for test fixture building. They have so many parts to choose from and you can almost alway find something to suit your needs. They even have thing that you didn't know you need.

Strengths: Huge product offering to meet most demands.

Needs to improve: None

McMaster is a very reliable vendor. Especially when you need your material quick and fast as possible. Product options are very broad and easy to locate. Will always buy from them.

Strengths: Fast Delivery, Lots of options, good website, very helpful drawing for engineers.

Needs to improve: Prices are a bit high!

I love that you can place a 20 item order at the end of the day and you will receive it the next day with standard shipping costs.

Strengths: I love this company. They always have the tools I am looking for.

Needs to improve: There prices can be higher then average.

My work orders mass quantities of parts, materials and components that compliments the functionality of our medical devices. Very critical and important that we get supplies from McMaster Carr. They are #1 in our books..Highly recommended to all other contract manufacturers.

Strengths: Superior quality excellence of materials

Needs to improve: None

our office supplies are provided by McMaster-Carr for years now. They deliver the supplies on time, you can call them for any additional or queries and their staffs are all accommodating.

Strengths: wide selections with a very competitive price and a well knowledgeable customer service. quick turn around

Needs to improve: none