Contact Information

2227 S. Shore Ctr.
Alameda, CA 94501
+1 510-863-9000
Safeway.com

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Community Reviews Summary

16 Community Reviews 4.44/5 Overall Rating

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SAFEWAY- Very Satisfied customer here


Operations , Medical Device
07/01/2014

Speed 5 / Price 5 / Quality 5

Most of the time we used Safeway as our food service to our company. We often used it for weekly groceries in our company and for staff treat or birthday parties. We also uses this for delivery of food for breakfast or lunch and I am very satisfied for the delivery they make because it is fast and convinient to us office staffs and for the employees. Their customer service is friendly and when you call they are helpful to your concerns. Overall Im very satisfied for their services.

Strengths: -Good Quality
-Competitive
-Fast Delivery
-Service oriented
-Efficient
-Informative Website
-Lots of promos
-Huge collection of products

Needs to improve: Some items are not that good quality and a little pricey

Party platters for work seminar


Clinical , Medical Device
03/05/2014

Speed 4 / Price 5 / Quality 4

We held a seminar at work and we had Safeway cater with their party platters. The food came out great! Just note that only a few Safeways have the party platters.

Strengths: We held a seminar at work and we had Safeway cater with their party platters. The food came out great!

Needs to improve: Only some of the Safeways have party platters available. When we first ordered for our work event, we had to go to another Safeway to order.

great food for business catering


Manufacturing , Medical Device
03/17/2014

Speed 5 / Price 4 / Quality 5

Great customer service. Easy and helpful over the phone orders in which my company orders from very often. Fresh food and fruit always ready for order. Pricing can get a little high but food is very worth it. Enjoy:)

Strengths: Great over the phone orders. Great customer service. Orders ready for pickuo on time. Fresh food. Great prices.

Needs to improve: Can get pretty expensive

Good Items. Expensive Prices


Customer Service , Medical Device
03/10/2014

Speed 5 / Price 2 / Quality 4

Staff was friendly and always asks me if I need help.

Strengths: They carry a lot of organic items that are great for the office kitchen. I also like that I can purchase items and apply them to my rewards program.

Needs to improve: Not enough locations but their prices need to be cut to be arould Ralph's and Vons.

Best place to get produce in my opinion.


Sales , Medical Device
03/03/2014

Speed 3 / Price 4 / Quality 5

Although I do not like the crowds, It is a very nice and clean place to go grocery shopping

Strengths: Safeway is good place to shop fresh produce. It is very clean and clerks are nice and willing to help you find things..

Needs to improve: Very crowded at times.

Great service


Clinical , Food & Beverage
03/10/2014

Speed 5 / Price 4 / Quality 2

I've used Safeway for our company's weekly grocery shopping. They have great service and decent healthy choices. Their selection of healthy food is not very good.

Strengths: Their delivery service was always on time and the driver was always very helpful.

Needs to improve: Their selection could improve.

Deli section is quick!!


Manufacturing , Medical Device
03/08/2014

Speed 4 / Price 3 / Quality 4

Had a farewell party at work for a employee and I wanted to bring sandwiches from Safeway. Deli section is fast with good customer service and served me with good quality with no issues.

Strengths: Bakery and deli section are great.

Needs to improve: Long lines.

convenient, reliable and good customer service. highly recommend this store


Customer Service , Medical Device
06/20/2014

Speed 5 / Price 5 / Quality 5

We always have meeting in the company every month. Employees suggested Safeway for foods, drinks and snacks for they were convenient and fast service staff. I will continue to support safeway.

Strengths: Wide selection, customer service, convenient.

Needs to improve: None

Convenient place to go, I call it one stop shop!!


Supply Chain/Logistics , Medical Device
05/24/2014

Speed 5 / Price 4 / Quality 5

Company always have meetings every month, Safeway foods,snacks,frozen deli,bread,drinks.etc. are suggested by employee for they have wide selections in one stop shop. I will continue to support Safeway.

Strengths: Wide selections,customer service and convenient.

Needs to improve: None.

Try their chocolate croissant.


Quality , Medical Device
06/20/2014

Speed 4 / Price 4 / Quality 4

We buy cakes here when we have birthday celebrant in our company. We run there to buy donuts/bread for breakfast.

Strengths: Good pastries and bread.

Needs to improve: limited number of cashiers when busy hours.

Unexceptional, but convenient


Finance/Accounting , Medical Device
03/09/2014

Speed 4 / Price 4 / Quality 3

Lots of convenient locations. The vegetable tray I ordered contained some snow peas that were browning.

Strengths: Convenient place from which to order catering. Lots of locations.

Needs to improve: Not the freshest of foods.

Affordable catering.


Finance/Accounting , Medical Device
06/20/2014

Speed 5 / Price 4 / Quality 4

I've used Safeway for our company's weekly grocery shopping for years. They have great customer service and plenty of healthy choices.

Strengths: Delivered on time.

Needs to improve: None

great place for that forgotten item


Purchasing , Hospitality
03/03/2014

Speed 5 / Price 5 / Quality 5

If I need a last minute forgotten items it works great

Strengths: fast convenient and good prices

Needs to improve: small organic selection

great place for that forgotten item


Purchasing , Hospitality
03/03/2014

Speed 5 / Price 5 / Quality 5

If I need a last minute forgotten items it works great

Strengths: fast convenient and good prices

Needs to improve: small organic selection

Ask About Corporate Membership


Sales , Aerospace
03/27/2014

Speed 5 / Price 5 / Quality 5

Buy groceries for work with our membership.

Strengths: Good choice for work groceries.

Needs to improve: Easier when you have a corporate membership.

Great place to go and fast


Manufacturing , Information Technology
05/25/2014

Speed 4 / Price 4 / Quality 4

Great customer service, very fast

Strengths: Great selection, fast service

Needs to improve: needs larger menue items for catering