Telephone Communication, Except Radio

Contact Information

6360 Sprint Pkwy
Shawnee Mission, KS 66251
+1 877-684-5615

Start Your Review

Select Your Overall Recommendation

How You're Connected

Join FREE today to see who you know that has used Sprint.

You may also like

T-Mobile USA

Albuquerque, NM

Sierra Wireless

Saddle Brook, NJ

Radio Shack

Coral Gables, FL

AT&T Wireless

Salem, OR

Looking for More?

2016 VendOp Best Vendors

Browse all of the 2016 best vendors, based on the reviews of people like you.

View Best Vendors

Community Reviews Summary

17 Community Reviews 2.94/5 Overall Rating

All Ratings

Overall
Speed
Price
Quality

Rating Distribution

Top Reviewed Services

Terrible Cell Service


CEO/Owner , Hospitality
09/27/2014

Speed 2 / Price 4 / Quality 1

When I worked as a manager for a set of stores, we originally used sprint as the supplier of our corporate phones and cell service. We only used sprint due to the cheap prices they had on their phones. We soon found out however just how bad Sprint's service was. The cell service range is simply terrible, as you can either never call or start a call and then likely drop it due to terrible service. Sprint's customer service is also extremely slow as most customer service attendees really do not have a clue what they are doing, or how to help you. The real only positive about Sprint is the good prices they have on almost any phone. I do not recommend them as a cell service provider, and recommend that you go to a different provider such as Verizon.

Strengths: Relatively Good Priced Phones

Needs to improve: Terrible and Weak Cell Service, Slow and Rude Customer Service

why is sprint still in business..


Sales , Telecommunications
03/05/2014

Speed 1 / Price 5 / Quality 1

worst service, hands down
staff doesn't know how to use their own products

Strengths: price

Needs to improve: service

use at own risk reactions may vary


Manufacturing , Medical Device
03/15/2014

Speed 4 / Price 4 / Quality 4

my experience with sprint was good for the price up until i lost my phone then they turned ugly and didn't wanna help me replace my phone, it sounded like this "we apologize for your inconvenience but we cant help you"

Strengths: they give discounts if you work for certain companys

Needs to improve: there is no wiggle room when it comes to phone insurance, and you getting a replacement even if you have the highest possible insurance you still have to pay 150 dollars to get a new one.

A strong contender that we outgrew


Operations , Consulting
06/09/2014

Speed 5 / Price 5 / Quality 5

We started off our business mobile plan with sprint primarily due to the cost as they offered quality devices, solutions and packages at a competitive rate. However, as our needs grew and we wanted the latest technologies, we opted for another provider. Since we also travel internationally, we wanted more GSM based options rather than Spring's network. Customer service was always pleasant throughout and they do offer great value. Would love to revert back but our needs have changed.

Strengths: value, customer service, availability

Needs to improve: available technology and devices

not the best service provider


R & D / Engineering , Medical Device
03/08/2014

Speed 1 / Price 5 / Quality 2

not the best company to go for your business phone/data needs. price is cheap, but coverage, reliability and speed are lacking. although i'll still take sprint over ATT out of principle.

Strengths: price

Needs to improve: everything else

Can you hear me now?


Operations , Telecommunications
06/04/2014

Speed 3 / Price 4 / Quality 2

We'd love to keep working with Sprint if it wasn't for the coverage issue and dropped calls.

Strengths: They were very understanding when we had to end our contract.

Needs to improve: Unfortunately the coverage is terrible.

Need more towers


Finance/Accounting , Consumer Products
06/14/2014

Speed 3 / Price 5 / Quality 3

The only problem I have with sprint is that their area of coverage needs to improve. The area that I live after has areas thE don't have any service agenda all. I get dropped calls. That is the only thing they need to improve in.

Strengths: They have all the phones as for cell phone

Needs to improve: They have a lot of drop calls and no service on many areas

cell phones


Manufacturing , Medical Device
03/30/2014

Speed 3 / Price 4 / Quality 3

i've had them in the past for a compnay phone. coverage was ok. price was good

Strengths: unlimited data, cost

Needs to improve: quality of service

Great data plans but need better service!


General Administrative , Medical Device
03/31/2014

Speed 3 / Price 5 / Quality 3

I carry sprint services for about 2 years until I which over to another provider. I wasn't happy with dropped calls and 4G networking services lacking in my area!

Strengths: Great data plans and services.

Needs to improve: Some areas have great service and other area don't!

switch to sprint..


Manufacturing , Medical Device
03/27/2014

Speed 5 / Price 5 / Quality 5

My work offers sprint service discounts. Which is great! They offer reliable service at an affordable price. I currently have sprint and I gotta say never had an issue with dropped calls.

Strengths: ok reception

Needs to improve: needs more coverage in certain areas of the state

Company still needs improvement on the Telecomunication systems.


Manufacturing , Medical Device
02/26/2014

Speed 3 / Price 5 / Quality 3

Good Price
Needs to improve in the communication portion

Strengths: Good price for family plans

Needs to improve: Service and communications is lacking, there is no service sometimes in open areas or far away from main cities.

Don't sprint off to Sprint so quickly!!


Manufacturing , Medical Device
03/03/2014

Speed 3 / Price 3 / Quality 3

Sprint is okay. They have some good phones with good data plans but when making phone calls, calls usually drop. Well for me that is.

Strengths: Good data plans.

Needs to improve: Drop calls.

servies isnt always the greatest


Customer Service , Medical Device
03/16/2014

Speed 3 / Price 4 / Quality 3

Sprint has a good selection of phones but their service isnt always that great

Strengths: Sprint has a good selection of smart phones

Needs to improve: Their service osnt always the greatest

Good company just needs better coverage.


Manufacturing , Medical Device
02/28/2014

Speed 3 / Price 5 / Quality 3

I loved the data plan I used but internet service was slow.

Strengths: Variety of phones to pick from. Competitive pricing.

Needs to improve: 4G service lacks in my area.

Great plans


Clinical , Medical Device
02/27/2014

Speed 2 / Price 2 / Quality 4

Ive had sprint for a while love the unlimited plans, just wish the customer service was better

Strengths: Good plans, and serivce

Needs to improve: Poor customer service

cell phone provider


R & D / Engineering , Medical Device
03/23/2014

Speed 3 / Price 5 / Quality 2

one of the cheaper plans. hopefully they can get their coverage improved

Strengths: cheap

Needs to improve: coverage

very satisfied


Purchasing , Consumer Products
05/23/2014

Speed 4 / Price 4 / Quality 4

very competive and anf networking

Strengths: unlimited data plan good provider

Needs to improve: non