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Amazon.Com Inc - Virtual Store Front for Your Business


Customer Service , Consumer Products
02/23/2014

Speed 5 / Price 4 / Quality 5

Easy to use

Strengths: Easy to set up a "store front"

Needs to improve: As a customer, amazon.com has great customer service. As a distributor, amazon.com's great customer service often comes at the expense of the distributor. They usually side with the customer in a dispute, so we end up eating any costs related to any dispute.

Costco Wholesale Corporation - Great for customers, OK for distributors


Customer Service , Consumer Products
02/23/2014

Speed 4 / Price 4 / Quality 4

Can be lucrative if Costco decides to stock your product

Strengths: Bulk items, easy return, great customer service

Needs to improve: Does not pay the manufacturer/distributor for goods available at store until the products have been purchased. If goods are returned by the customer, Costco will send it back to the manufacturer/distributor for refund.

Radio Shack - Good store for cables, adapters, and other consumer-based electronics


Customer Service , Consumer Products
02/23/2014

Speed 3 / Price 3 / Quality 3

Good place to purchase smartphones on release date since most people are lined up at Best Buy, AT&T, or Verizon instead

Strengths: Many stores

Needs to improve: Product variety geared towards average consumer than electronic specialists

Pay Pal Inc - PayPal for Business


Customer Service , Consumer Products
02/23/2014

Speed 5 / Price 3 / Quality 5

I set up a PayPal account for my online business and it's made credit card transactions a breeze. Customers are also more willing to purchase from the website since they have peace of mind using a trusted payment system.

Strengths: Ease of use, Customer Service, Secure

Needs to improve: Transaction Fees