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12 Community Reviews 4.17/5 Overall Rating
Bill
CEO/Owner , Pharmaceuticals
06/23/2014
Excalibur is really your one stop shop - you are able to purchase, rental, repair and have items calibrated all in one location. this convenience was the main selling point for us to use Excalibur as our vendor. besides the convenience, they provide quality service and even their refurbished items are precisely reconditioned. their rental fees are extremely reasonable and have been the option we go with more than then purchase. we have also used their repair services for our machines and devices and have had very positive results. their staff members respond very quickly and most of our items are returned within a few days. highly convenient and great customer service
Strengths: rent and purchase options available, reasonable pricing and fees, sales/rental/repair and calibration all under one roof, customer service
Needs to improve: none
Our compnay has a lot of areas we use this company throughout our manufacturing, assembly, testing and data receiving processes we have for medical devices we produce our Company. So we use Excalibur Engineering Inc for the best products they provide such as refurbed electronic parts and components we use in our circuitry and electrical side of our assembly process to lab equipment. Also in our calibration process we use instruments, gauges, meters to help us produce the highest quality equipments.
Strengths: They have Best in quality new, refurbished and Test Equipment.
Great and helpful customer service
Their Pricing is very competitive compared to other companies.
Cannot complain about their fast turnaround with accurate quotes when dealing with our company’s project management.
Needs to improve: none at this point
They perform on site calibration for our company monthly. We have had a lot of quality issues with their documentation but they seem to be willing to put in the effort to improve.
Strengths: Provides on-site calibration services for a wide range of equipment and tools.
Needs to improve: Have had a lot of issues with mistakes on their calibration certs in the past. We have been working with them and the issue seems to be slowly improving.
My company contracts Excalibur when we need electrical calibration services. The team is extremely knowledgeable and keeps us updated throughout the process. We've worked with them for quite a while now and have always been satisfied with the end results. Customer service is top notch and always happy to offer insight. Results of the analysis was superb and turnaround is quick. Will definitely use them again.
Strengths: Industry expertise, short lead times, high quality results
Needs to improve: None
Great calibration services. They were expedient, reliable, and provided timely certificates. They provide onsite calibration services which helps in a bind. Calibrations can be one of those nuisances that surprise you last minute, so having a dependable source like Excalibur was important. All calibrations come with certificates of calibrations traceable to NIST standards, so maintaining compliance to the quality system was easy.
Strengths: On-site calibration service, Customer service, Certificate of Calibrations, Metrology
Needs to improve: None
We can always count on Excalibur when we need calibration services. We've been using them for quite some time and have always been happy with their results. Customer service is great and always happy to offer suggestions. The staff is extremely knowledgeable and keeps us informed throughout. Turnaround time is fairly quick without sacrificing any accuracy. Happy to work with again.
Strengths: product quality, customer service, turnaround time and reliability
Needs to improve: none
Excalibur routinely calibrates our equipment in house. They cover everything imaginable and do it in as least invasive way as possible. Scheduling is a breeze and we never have any problems keeping our calibration dates current.
Strengths: Thorough, correct paperwork, easy to deal with
Needs to improve: none
We've rented several of their O-scopes. They have a wide array of equipment to choose from. The staff is very knowledgeable and very helpful.
Strengths: equipment rental, fast response to inquiries, competitive pricing
Needs to improve: None
a good calibration services company. i have used them in the past and have had good experiences. customer service is excellent
Strengths: customer service, calibration
Needs to improve: none
i've used them in the past and have had consistent quality service. would use them again.
Strengths: Attentive, quality work, customer service
Needs to improve: none
excellent resource for calibration. they perform on-site calibration and are very professional and detailed in their work
Strengths: customer service
Needs to improve: none
They provide quality calibration work and services
Strengths: Calibration and Customer Service
Needs to improve: none