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Greenville, SC
Livermore, CA
Dover, OH
Holyoke, MA
158 Community Reviews 4.41/5 Overall Rating
What is there to say. They are as good as everyone else as far as getting stuff there on time. If you have a problem its feels like it is next to impossible to talk to a person.
Strengths: Global service. Excellent next day service
Needs to improve: Customer service is horrible when there is an issue. Hard to get a hold of a person
Fedex always give us the great service they provide good shipping rates that meets our budget.
Very knowlegeble staff making sure your product arrives safe and in perfect conditions.
Always on time and aslo you cab track your package online very reliable.
Customer service helps out about shipping issues or track your package.
Strengths: Very reliable
Good service
Always on time
Needs to improve: None
My firm always ships through FedEx! We have been for years now and if we ever ran into any problems the employees have always helped us fix the issue right away! They offer great quality shipping packaging for us at very fair prices!! My products always get shipped in a very safe fast manor!!
Strengths: GREAT CUSTOMER SERVICE!! GREAT SHIPPING RATES!!
Needs to improve: HOURS!
Whenever I need to get something somewhere fast, I rely on Fedex, It's the most reliable courier I've used and I feel my important documents are safe in their hands. Fedex also has excellent customer service. I just wish they were a bit cheaper, but you have to pay for quality.
Strengths: Fast, Reliable, Customer Service.
Needs to improve: Pricing is a bit steep.
Fast and efficient shipping, easy tracking, good customer service.
Strengths: Ive used fedex to ship some office supplies I purchased online in the past. There shipping was very quick and efficient. Online tracking made it very easy to keep track of my package. They're customer service was great, very informational.
Needs to improve: Customer service sonetimes will leave you on hold for a little too long.
We use Fed Ex at our facility and they always show up on time and deliver the boxes they also come in the afternoon and pick up the boxes that we need to send out.
Strengths: Fed Ex is great for taking packages around town or on the other side of the United States. They also do international shipments too.
Needs to improve: nothing
We are using Fedex Courier Services because it works great. They deliver the items on time and they have a good customer service. Very fast transaction and no delays in delivering the items. They handle the products very well, no damage when it arrives in our company.
Strengths: Customer service, Fast Transaction, reasonable pricing , good service
Needs to improve: None
Ive use fedex multiple time they have always been really reasonable with pricing and have always delivered me packages on time with great customer service!
Strengths: Fedex gets your packages to you quickly and with reasonable price.
Needs to improve: Ive found no weaknesses they have always delivered my packages at the time or before they said they would.
we have been using FedEx for years when we need to ship out important documents over night and also with quality. all of our packages are treated with care and the price range is very reasonable. all of our shipments have arrived on schedule as well.
Strengths: reliable, durable packaging boxes, good pricing
Needs to improve: no weakness
we send and receive over night package with our corporate office in Boston mass. on a regular basis with FedEx and they always deliver with quality care. they can come and pick your packages up and drop them off which makes it very convenient.
Strengths: on time
good pricing
reliable
trustworthy
Needs to improve: no weakness
techvhern81
R & D / Engineering , Medical Device
05/11/2014
I have used FEDEX a few time to do last minute shipping and over night shipping of documents and they are always very reliable. their shipping is very efficient and affordable and their packages are extremely reliable and keep my documents safe.
Strengths: excellent quality packaging
efficient shipping methods
fair pricing
Needs to improve: no weakness
hornady
Manufacturing , Medical Device
02/21/2014
I had a item stolen while being delivered and was reported delivered. I filed a report. And was left out of the loop. FEDex refunded other company who shipped my item back to me while ever informing me.
Strengths: Fast delivery.
Needs to improve: poor management, communication to customers.
We use FedEx quit often in our company in many different departments. Whenever a shipment is sent out, whether its documentation, or medical parts/ instruments with FedEx we know our shipment is safe. Their customer service is friendly and they offer competitive pricing.
Strengths: -Trustworthy company
-Reliable service
-Competitive pricing
Needs to improve: No weaknesses.
I've never have had any issues with Fedex, my packages always get delivered and never get lost. They're website makes it very easy to track packages anywhere in the world.
Strengths: They are reliable, and always get your packages delivered on time.
Needs to improve: Can be expensive if you want to expedite delivery.
Used them for shipping on occasion but mostly use UPS
Strengths: All fedex shipments we receive are on time and in good condition.
Needs to improve: We find FedEx very overpriced compared to its main competitor and they do not offer very good discounts on large volume contracts.
Exceptional service
Strengths: We regularly use Fedex to ship documents to clients and our other business offices. The ability to track our shipments is very useful and practical and a good way for us to ensure our items get delivered. Fedex has always been reliable and the customer service is on point.
Needs to improve: None
rarely run into issues using fedex. quality services and customer service. but i do believe this is one of the more expensive options to use in shipping even with business discounts. it's what you pay for the quality of services they provide
Strengths: reliable, tracking, customer service
Needs to improve: price
Our business uses Fedex for overnighting packaging. There is never a concern about it arriving at the destination on time. The cost is expensive compared to non-rush shipments, so we only use them when something needs to be somewhere quickly.
Strengths: Fast, reliable, many locations, online tracking
Needs to improve: Expensive
Our business uses Fedex for overnighting packaging. There is never a concern about it arriving at the destination on time. The cost is expensive compared to non-rush shipments, so we only use them when something needs to be somewhere quickly.
Strengths: Fast, reliable, many locations, online tracking
Needs to improve: Expensive
Usually shipping has been fine with FedEx, but a couple of times they have been a day or two late past their posted delivery date with no warnings.
Strengths: Can mail a wide variety of products.
Needs to improve: Not always reliable about shipping dates.