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Greenville, SC
Livermore, CA
Dover, OH
Holyoke, MA
158 Community Reviews 4.41/5 Overall Rating
Jerman13
Supply Chain/Logistics , Consumer Products
05/22/2014
FedEx is one of the best freight courier industry, they deliver and pickup packages on time and handle with care. I use FedEx services for our shipment domestic and international.
Strengths: Parcels, on time,customer support and reliable service
Needs to improve: None.
Some of the shipment we have had been damaged and they reinbursed the cost but its still a problem
Strengths: Its reliable because its a big company but its very expensive
Needs to improve: Its's expensive
We use primarily FedEx, and occasionally UPS for our shipping. We are pleased with their convenient pick up times and deliveries. We see no need to utilize any other courier or shipping services.
Strengths: Reliable, convenient
Needs to improve: None
All my packages have always arrived on time. I once had an issue and it was easy to call and speak with someone to help resolve it.
Strengths: Always on time, easy to speak with representative
Needs to improve: none
Customer service has not much patient to answer your questions and not friendly at least to me.
Strengths: The most reliable and on time carrier service for domestic.
Needs to improve: Never had a good experience with calling customer service.
They have quick and reliable service. We were able to have our important documents sent to our clients with no problem. They were able to receive their documents on time
Strengths: Quick; Excellent Service
Needs to improve: None
Excellent service and the drivers are regulars who know our names.
Strengths: Very quick, with on-time delivery. We use this vendor to ship small spare parts to our clinics around the US.
Needs to improve: Big name, big price..
FedEx is another great company we use for shipping and receiving office supplies. They are fast and reliable. They handle the packages with care, and the couriers are nice.
Strengths: Fast and reliable
Needs to improve: none
Excellent customer service. Overall very happy with their service.
Strengths: This is the ONLY company we use to ship anything around the world. We rarely have an issue and they ship in a timely manner.
Needs to improve: none
Great service, drivers are friendly,professional, efficient, and always deliver on scheduled date. Accurate quotes and reasonable prices, great customer service, I highly recommend FedEx!
Strengths: Great service, professional, efficient,trustworthy. Good customer service,
Needs to improve: No issues
We use Fedex as one of our main shipping vendors and they are always on time.
Strengths: Consistently on time with their pick ups. Fair pricing.
Needs to improve: Tracking system is not as quick as UPS.
Good customer service.
Strengths: On time tracking of shipments and drop-off available after office hours.
Needs to improve: Handling of shipments. We received some of our shipments with damage packaging specially those big shipments on a pallet.
When mailing important documents I almost always use FedEx. They are ultra reliable and I trust them with my time sensitive documents. They can be pricey when shipping overnight.
Strengths: reliable service
Needs to improve: price
Experience has been good but some improvements can be made as to delivery procedures.
Strengths: Supplies are always reliable and reasonably priced
Needs to improve: At times, deliveries can be late causing backlogs, particularly afternoon deliveries.
a tech from medical device
R & D / Engineering , Medical Device
03/03/2014
Most of the time they give exceptional service
Strengths: Fedex is reliable/ shipment on time carrier compare to others.
Needs to improve: sometime there is a long wait for customer service to talk to a person
You can send something just about anywhere in the world, but it’s going to cost you. At least you get to track it almost in real time. A plus!
Strengths: Shipping
Needs to improve: Cost
Very dependable shipping company. Items are handled much better when compared to the competition
Strengths: Packages usually make it to their destination in relatively good condition
Needs to improve: Shipping costs can be higher than UPS
Never lost any package
Strengths: Reliable and trusted shipping company
Needs to improve: I hope they have more patient to wait till someone open the door when delivering packages. Door bell 5x - 10x atleast
Overrall, Fedex is a great company. Very efficient with their shipping and friendly workers.
Strengths: They're always on time and handles our products with great care.
Needs to improve: They charge alot for their services.
Exceptional quality and service with unrivaled delivery time. I use them when I need a document sent quickly.
Strengths: Fast and reliable! Much better hours than the USPS. Many drop-off locations.
Needs to improve: Expensive