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Community Reviews Summary

158 Community Reviews 4.41/5 Overall Rating

All Ratings

Overall
Speed
Price
Quality

Rating Distribution

Top Reviewed Services

great freight courier highly recommended


Supply Chain/Logistics , Consumer Products
05/22/2014

Speed 5 / Price 5 / Quality 5

FedEx is one of the best freight courier industry, they deliver and pickup packages on time and handle with care. I use FedEx services for our shipment domestic and international.

Strengths: Parcels, on time,customer support and reliable service

Needs to improve: None.

Expensive to ship anything with FedEx


Quality , Medical Device
03/06/2014

Speed 3 / Price 3 / Quality 3

Some of the shipment we have had been damaged and they reinbursed the cost but its still a problem

Strengths: Its reliable because its a big company but its very expensive

Needs to improve: Its's expensive

Excellent reliability


Manufacturing , Medical Device
03/17/2014

Speed 5 / Price 5 / Quality 5

We use primarily FedEx, and occasionally UPS for our shipping. We are pleased with their convenient pick up times and deliveries. We see no need to utilize any other courier or shipping services.

Strengths: Reliable, convenient

Needs to improve: None

Fast delivery


Clinical , Medical Device
03/28/2014

Speed 5 / Price 5 / Quality 5

All my packages have always arrived on time. I once had an issue and it was easy to call and speak with someone to help resolve it.

Strengths: Always on time, easy to speak with representative

Needs to improve: none

Reliable carrier


Manufacturing , Printing
03/24/2014

Speed 5 / Price 3 / Quality 4

Customer service has not much patient to answer your questions and not friendly at least to me.

Strengths: The most reliable and on time carrier service for domestic.

Needs to improve: Never had a good experience with calling customer service.

Quick and Easy


Finance/Accounting , Legal
06/19/2014

Speed 5 / Price 4 / Quality 5

They have quick and reliable service. We were able to have our important documents sent to our clients with no problem. They were able to receive their documents on time

Strengths: Quick; Excellent Service

Needs to improve: None

All aboard!!


Manufacturing , Medical Device
03/31/2014

Speed 5 / Price 3 / Quality 5

Excellent service and the drivers are regulars who know our names.

Strengths: Very quick, with on-time delivery. We use this vendor to ship small spare parts to our clinics around the US.

Needs to improve: Big name, big price..

Great for shipping


Finance/Accounting , Medical Device
03/02/2014

Speed 5 / Price 5 / Quality 5

FedEx is another great company we use for shipping and receiving office supplies. They are fast and reliable. They handle the packages with care, and the couriers are nice.

Strengths: Fast and reliable

Needs to improve: none

fast and on time!


R & D / Engineering , Medical Device
06/11/2014

Speed 4 / Price 4 / Quality 4

Excellent customer service. Overall very happy with their service.

Strengths: This is the ONLY company we use to ship anything around the world. We rarely have an issue and they ship in a timely manner.

Needs to improve: none

FedEx delivers on time!


Clinical , Medical Device
09/28/2014

Speed 4 / Price 4 / Quality 4

Great service, drivers are friendly,professional, efficient, and always deliver on scheduled date. Accurate quotes and reasonable prices, great customer service, I highly recommend FedEx!

Strengths: Great service, professional, efficient,trustworthy. Good customer service,

Needs to improve: No issues

Fedex for your shipping needs!


Quality , Medical Device
03/15/2014

Speed 4 / Price 4 / Quality 4

We use Fedex as one of our main shipping vendors and they are always on time.

Strengths: Consistently on time with their pick ups. Fair pricing.

Needs to improve: Tracking system is not as quick as UPS.

On time shipment.


Quality , Medical Device
06/19/2014

Speed 5 / Price 3 / Quality 4

Good customer service.

Strengths: On time tracking of shipments and drop-off available after office hours.

Needs to improve: Handling of shipments. We received some of our shipments with damage packaging specially those big shipments on a pallet.

Great service for mailing time sensitive documents


Sales , Legal
03/09/2014

Speed 5 / Price 3 / Quality 5

When mailing important documents I almost always use FedEx. They are ultra reliable and I trust them with my time sensitive documents. They can be pricey when shipping overnight.

Strengths: reliable service

Needs to improve: price

Quality Supplies, Average Delivery.


Manufacturing , Consumer Products
02/25/2014

Speed 4 / Price 4 / Quality 4

Experience has been good but some improvements can be made as to delivery procedures.

Strengths: Supplies are always reliable and reasonably priced

Needs to improve: At times, deliveries can be late causing backlogs, particularly afternoon deliveries.

Most Reliable carrier for domestic shipment


R & D / Engineering , Medical Device
03/03/2014

Speed 5 / Price 4 / Quality 5

Most of the time they give exceptional service

Strengths: Fedex is reliable/ shipment on time carrier compare to others.

Needs to improve: sometime there is a long wait for customer service to talk to a person

Where do you want to ship to?


Supply Chain/Logistics , Medical Device
03/18/2014

Speed 4 / Price 2 / Quality 4

You can send something just about anywhere in the world, but it’s going to cost you. At least you get to track it almost in real time. A plus!

Strengths: Shipping

Needs to improve: Cost

Please don't lose my package


R & D / Engineering , Medical Device
02/20/2014

Speed 5 / Price 4 / Quality 5

Very dependable shipping company. Items are handled much better when compared to the competition

Strengths: Packages usually make it to their destination in relatively good condition

Needs to improve: Shipping costs can be higher than UPS

Reliable & trusted


Clinical , Medical Device
03/27/2014

Speed 4 / Price 4 / Quality 4

Never lost any package

Strengths: Reliable and trusted shipping company

Needs to improve: I hope they have more patient to wait till someone open the door when delivering packages. Door bell 5x - 10x atleast

Great delivery company!


Manufacturing , Medical Device
03/24/2014

Speed 4 / Price 5 / Quality 4

Overrall, Fedex is a great company. Very efficient with their shipping and friendly workers.

Strengths: They're always on time and handles our products with great care.

Needs to improve: They charge alot for their services.

Great courier service at a cost!


R & D / Engineering , Medical Device
03/10/2014

Speed 5 / Price 2 / Quality 5

Exceptional quality and service with unrivaled delivery time. I use them when I need a document sent quickly.

Strengths: Fast and reliable! Much better hours than the USPS. Many drop-off locations.

Needs to improve: Expensive