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Air Courier Services

Contact Information

1221 BROADWAY
Oakland , CA 94612
+1 510-627-5000
www.fedex.com


158 Community Reviews

Ratings

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Overall
Speed
Price
Quality
Communication
Customer Service

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Community Reviews Summary

158 Community Reviews 4.41/5 Overall Rating

All Ratings

Overall
Speed
Price
Quality

Rating Distribution

Top Reviewed Services

Good service, soso price


Supply Chain/Logistics , Medical Device
03/26/2014

Speed 4 / Price 3 / Quality 5 /

I wish it was less expensive to ship packages quickly, however the services are reasonable for their pricing.

Strengths: Quick and easy to mail packages

Needs to improve: Too expensive for very quick service

Fed ex is an amazing service.


General Administrative , Consumer Products
02/02/2014

Speed 5 / Price 5 / Quality 5 /

I use fed ex on a regular basis for personal use as well as business. They're great.

Strengths: Fast Service, Delivery confirmation, customer service.

Needs to improve: Sometime it can be a bit pricey.

Use them for their tracking system


Quality , Medical Device
03/13/2014

Speed 3 / Price 2 / Quality 4 /

Their tracking system is exceptional compared to all the other major shipping companies, but their prices continue to drop my jaw whenever I request a quote.

Strengths: Worldwide Shipping

Needs to improve: Price

I can count on FedEx - that matters


R & D / Engineering , Medical Device
03/26/2014

Speed 4 / Price 4 / Quality 4 /

they are customer service oriented, I appreciate that

Strengths: they have a limited supply, but generally just what I need for shipping and mailing

Needs to improve: not a huge selection of mailing materials

Good source for shipping large or small packages.


R & D / Engineering , Medical Device
04/02/2014

Speed 4 / Price 4 / Quality 4 /

Exceptional services with their customers. Competitive pricing with UPS.

Strengths: Always on time delivery on my shipment. They always require signature on all my shipments. Never lost anything with FedEx.

Needs to improve: none

Transportation Services


Manufacturing , Medical Device
03/24/2014

Speed 4 / Price 2 / Quality 5 /

You pay for the great customer service you get if your shipment is lost or delayed.

Strengths: Ground, 2-Day

Needs to improve: Price, Doesn't ship everywhere

Guaranteed on-time delivery


Human Resources , Medical Device
03/25/2014

Speed 5 / Price 3 / Quality 5 /

If I need something delivered the next day, and it MUST be there, I would trust no other than FedEx.

Strengths: Speed. Drop off locations are seemingly everywhere.

Needs to improve: Expensive.

Expensive way to ship is thru FedEx


IT , Medical Device
03/06/2014

Speed 5 / Price 3 / Quality 5 /

The important documents I sent thru FedEx arrived on time with any problem. They are a bit expensive though.

Strengths: Reliable shipping company, good for shipping important documents

Needs to improve: Expensive

a great company


Quality , Medical Device
03/17/2014

Speed 5 / Price 5 / Quality 5 /

I use fedex to get me supplies etc. for work on an annul bases

Strengths: fast and easy service

Needs to improve: I cant really state any weaknesses for this review

Always use for shipped items


Manufacturing , Cosmetics
04/19/2014

Speed 5 / Price 5 / Quality 5 /

Overall great experience nevr dissapointed.

Strengths: Always on time and never had broken materials

Needs to improve: Sometimes it takes a little to long to get a package duringt the day.

Great company


Purchasing , Medical Device
03/01/2014

Speed 5 / Price 5 / Quality 5 /

Great experiences with FedEx. No complaints. Packages seem well taken care as nothing has ever been damaged and there drivers are courteous.

Strengths: Always on time

Needs to improve: None

FEDEX is the way to go!


Manufacturing , Medical Device
03/19/2014

Speed 5 / Price 5 / Quality 5 /

they always have our deliveries and drop offs on time

Strengths: we also work with fedex to pick up and deliver our machines to patients

Needs to improve: need bigger trucks

Higher prices but on-time delivery


R & D / Engineering , Medical Device
03/14/2014

Speed 5 / Price 4 / Quality 5 /

Great services for picking up and mailing packages. On-time delivery and tracking.

Strengths: On-time delivery of packages. They pick up packages at work too.

Needs to improve: prices are high.

Pricey but fast.


Finance/Accounting , Medical Device
03/14/2014

Speed 5 / Price 3 / Quality 4 /

When i want something delivered fast I can surely count in Fedex, tracking is excellent and packages arrive on time.

Strengths: Reliable, fast and efficient

Needs to improve: Pricy

First shipping option if in a rush


Manufacturing , Medical Device
03/21/2014

Speed 5 / Price 3 / Quality 5 /

We choose to use them to ship our packages overnight due to on time deliveries.

Strengths: Speed and on time deliveries.

Needs to improve: Pricing is higher than others.

Very fast!


Manufacturing , Medical Device
03/04/2014

Speed 5 / Price 3 / Quality 5 /

Always use Fedex to send products to other warehouse and they are always fast and reliable

Strengths: Great fast service, always on time

Needs to improve: Poor customer service

Fedex is one of the best.


Quality , Medical Device
03/03/2014

Speed 4 / Price 3 / Quality 4 /

Fedex is the number one courier service we use. For both shipping and customer returns.

Strengths: Universal shipping and courier service

Needs to improve: Handle merchandise poorly sometimes

If you got something to


Manufacturing , Medical Device
03/21/2014

Speed 5 / Price 5 / Quality 5 /

My work always recieve package from fedexs they always on time ship the product with care.

Strengths: Fast shipping
Reliable
Resonable price
Good stuff

Needs to improve: None

The best international shipping company


R & D / Engineering , Medical Device
03/18/2014

Speed 5 / Price 4 / Quality 5 /

Shipping products over seas with the many customs requirements can be a challenge but FedEx makes it easy

Strengths: Good rates, international shipping

Needs to improve: None

Great shipping company


R & D / Engineering , Medical Device
03/05/2014

Speed 5 / Price 4 / Quality 5 /

Never had any issues with Fedex, My packages gets delivered on time and always in good condition.

Strengths: fast shipping and great tracking

Needs to improve: none