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iXsystems is a storage and server company that focuses on Open Source technology. We build datacenter solutions for some of the largest and most forward-thinking companies in the world. We also develop some of the world’s most popular Open Source software, such as FreeNAS and PC-BSD, and contribute to a great many other projects like FreeBSD and Slackware Linux. This tight integration between software development and hardware manufacturing make us unique in both spaces: we always design our hardware with Open Source software in mind, and we develop our software with a mind toward the hardware it will accompany. We engineer and support our products at our Silicon Valley Headquarters and have 1,000s of clients, many who have been with us for over a decade. Our white-glove support ensures that you speak with a local support engineer who has access to the people who design and build the products. We’re committed to the best possible experience for all our clients, and we sustain that commitment through the entire lifetime of each solution. Using open source enables us to beat the competition on both features and price, which lets us deliver the highest value and lowest TCO for our clients.
140 Community Reviews 4.97/5 Overall Rating
I have ordered a number of servers from iXsystems and can say it was a experience all-around. They were friendly and knowledgeable and the servers fit and worked beautifully in my current configuration. I would highly recommend the folks at iXsystems.
A first time customer, we purchased two NAS storage solutions from iXsystems. From pre-sale to tech support the service has been nothing but exemplary. They have been responsive and helpful. Definitely plan on putting iXsystems on my go to vendor list.
Working with Kevin and iXsystems has been a pleasure. They take the time to listen to your individual storage needs, intended use, requirements, etc. We were provided with three options that met our needs. Overall, it's been a great experience!
Kevin went out of his way to make sure that we could get the configuration we wanted at a low price. The servers have shipped fast, direct to our data center, and we've been very satisfied with the quality.
Rodrigo G.
@ Canadian Bank Note Company, Limited
09/15/2014
iX Systems Pre-sales was great. It is refreshing to deal with people who are able to understand the technical requirements and are not pushing those high margin BS "services". I which buying a car could be this straight forward.
So far so good while we wait for our first TrueNAS server. Both Thomas and Marty quickly identified our storage needs and immediately help with server design and desired performance. No gimmicks, no fancy marketing wording. That works!
Kevin is great to work with for quoting out projects and he doesn't hesitate to point out where money could be saved.
The shipping and packaging is top notch even for very heavy servers.
Good prices and service!
The IX customer service staff has been very knowledgable and engaging. Unlike most Supermicro VARs IX has their own software products and support available.
They have been a pleasure to work with, helping meet our challenging schedule.
Our experience with iXsystems has been amazing! We look forward to our continued relationship with iXsystems. They were very knowledgeable with regard to storage solutions. We are quite amazed with the technology the have developed with TrueNAS.
Stellar pre-sale communication, solid products, flexible in terms of custom configuration, awesome response time to support requests. For the last three years, I have only purchased servers from iX, and I don't see that pattern changing.
Kevin replied my email within 10 mins after I submit my quote request. He is very motivated for my company needs. Provide 3 quotes to show how flexible is the Truenas Solution. Great company. Great Sales.
Grant O.
CEO/Owner , Information Technology
08/04/2016
Kevin Le took the time to understand my team's use cases and craft several possible solutions with clearly communicated pros and cons of each solution.
Strengths: They understand how to shape FreeNAS to meet your needs.
Needs to improve: Limited product selection.
Ok, so I have not bought a total system YET but I will. Customer service is top notch and I look forward to getting my next NAS from iXsystems. They really go the extra mile!!!
During the whole process from design to purchase the xi staff was very helpful. The system has performed to our expectations and we have no issues for the year we have had it.
From the sales process thru delivery and setup the experience was perfect and what you would expect from a seasoned company like IX Systems. They simply outperform name brand OEMs at every level.
Turnaround time was great on configuration and quote. I am looking forward to having this system in our datacenter. Their support is top notch. Would recommend to anyone who has storage needs.
We were looking at a pair of NASs and settled on the TrueNAS boxes from iXSystems. I think the hardware, software, and support combination of this product is hard to beat.
Kevin and Marty are two smart guys(I hear they're handsome too) that I rely on for spending my money on best price per performance in VM backing storage. I've been using ZFS and TrueNAS for several years now and have been very pleased with both the product and the support. Indeed I have had to use the support, and can attest to both the professionalism and technical expertise(thanks Josh).
If I had more hours in a day I would spend it on reading and learning about ZFS, but sadly I don't. As a business owner I need to spend the right money to get the right product and service. The iXSystems service is well worth the price they ask. I've been working with Kevin Le's team for several years now and it's been great.
