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Oconomowoc, WI
Rancho Cucamonga, CA
Fremont, CA
Edison, NJ
46 Community Reviews 4.30/5 Overall Rating
KB24
Manufacturing , Information Technology
09/15/2014
Other than the delay of the printer/copier, we are very pleased with Lexmark's products. We are very happy with their product and especially their prices. As mentioned, their customer service provided quality recommendations that we could not find anywhere else.
Strengths: Lexmark produces some of the best printers out there on the market. They have a wide selection of printers that will fit your business needs. Customer account representatives are happy to assist any questions you have. They will listen to your needs and will provide a printer/copier recommendation according to your budget.
Needs to improve: The only weakness was the shipping delay we had with our printer/copiers. They were quite late in delivering the. (3 weeks). Another weakness is the configuration of the printer. The technician wasn't unprepared to set up the printer/copier. He had to consult another technician for assistance.
One of our printer brand is Lexmark Printer. I use this printer for printing documents, data's, and record sheets. As for the quality of the printing, handsdown to this brand. It responds fast and accurately. User friendly printer and detailed instructions so you won't get lost even if you are a first time user. The only issues I have is that this printer freezes all of sudden for no reason so I have to restart it again. That is the only issues I have with this brand.
Strengths: good quality printer, user friendly, detailed instructions
Needs to improve: It freezes once in a while.
One of the worst printers I've ever owned. The latch on the scanner broke after a year and had to manually hold down the lid for scanning. Print head broke soon after and it was cheaper to buy a new printer.
Strengths: Cheap ink supplies.
Needs to improve: Unreliable and poor quality product.
Lexmark printers are simple and inexpensive, but they don't last very long and are not robust at all.
Strengths: printers
Needs to improve: none
Our printer provider they offer us good deals on wide selection printers
Their printer is very durable and highly efficient.
They have quality system that make your ordering process fast and easy.
Customer service is always reliable supporting any issues you may have and help you trouble shoot any problems you have on your product.
Overall experience two thumbs up
Strengths: Reliable
Quality product
Customer service
Needs to improve: None
We have about 8 throughout the building, varying in sizes. These things get put to work, and occasionally jam up. Fixing the problem isn't too difficult though, the on-screen ques are easy to follow. They do everything an office copier should do; double sides, staples, networking, multiple paper bins, etc Worth every penny.
Strengths: Come in a variety of sizes and complexities.
Needs to improve: Jam fairly often
sbanger
Finance/Accounting , Financial Services
03/16/2014
All the printers in my office are Lexmark, they are durable and reliable printers. I have rarely had any issues with paper jams or malfunctions. They are a bit on the pricey side, but worth it for not having to constantly replace printers.
Strengths: Durable printers, very little problems with paper jams or random breakdowns. Reliable product.
Needs to improve: Price
My company uses lexmark laser printers and they are the most elite printers ive used for business purposes. They are reliable and rarely jam up. They're printing work is amazing.
Strengths: Very durable. Rarely jam up wich make them very reliable. Elite printing work. Easy to store.
Needs to improve: Customer care phone lines are hard to get through.
in all of our departments, we use Lexmark printer. The copy is very clear, very affordable price of the product and we can really tell that their customer service is very accommodating, friendly and can help you in any trouble shooting.
Strengths: Manufacturer of high quality laser printer. With a very accommodating Customer Service
Needs to improve: none
we have one of their printers in the lab to print out reports, conclusions, AST results, calibrating results, and rework and repair reports on a daily basis and their printers are highly dependable on getting these tasks done on a regular basis.
Strengths: very good quality
quick print jobs
good pricing
Needs to improve: no weakness
Lexmark makes the best quality printers out there hands down. their printers are very easy to install and also very easy to use. the prints are very sharp in quality and very easy to see even from a distance.
Strengths: very good quality, easy to install and use
Needs to improve: no weakness
Bwheelz
Manufacturing , Medical Device
03/29/2014
Great printer for all your needs, ideal for businesses
Strengths: My company uses lexmark laser printers and they make very good printers. I've used for business purposes and are very fast with verities of options to choose from.
Needs to improve: Customer service can sometimes be hectic to get through.
we use one of Lexmark's printer copiers in the lab to print out important documents and prototype bill of materials. their printing quality is on of the highest ive ever used.
Strengths: very reliable
extremely easy to use
excellent quality
fair pricing
Needs to improve: no weakness
Lexmark is a good option if you don't want to spend that much on a printer. You may just need to be careful when using it because it may break sooner than you thought.
Strengths: Cheaper price, Simple to use
Needs to improve: Below average quality
We have several Lexmark printers at work. Very convienient when it comes to printing mass documents or making copies.
Strengths: Great laser printers. Fast and highly likable
Needs to improve: Sometimes the papers get jammed in the printer and service technicians have to get called in
Good variety of printers. Getting the right person to answer your questions on the phone can be a challenge.
Strengths: Have a wide variety of printers for home or office.
Needs to improve: Overpriced and customer service needs some work.
We use a Lexmark industrial type printer as our office/network printer. It is very fast and reliable. The replacement toner cartridges are expensive but they last a long time. Overall very satisfied with their product.
Strengths: speed
Needs to improve: inks are expensive
They have good quality printers for heavy usage. Took a little time to get it setup in our office, but was reliable once done.
Strengths: Good Quality Printers, easy to use
Needs to improve: took some time for the setup to our network
We use a Lexmark office printer as our office/network printer. It is very fast, neat and reliable. The replacement ink cartridges can be very expensive though. In all we are satisfied with their product.
Strengths: Printing
Needs to improve: Expensive ink
We purchase many desktop printers for many employees. They like the quality and convenience of having a desktop printer for quick printing options. The tech support is good and reliable.
Strengths: Good quality desktop printers
Needs to improve: Nothing