Nortel Networks

This is a smaller company but delivers as advertised. We had an issue with one of our orders getting to our office on time. They went out of their way to find a local partner to substitute the parts same day.

Strengths: I've contracted with this vendor for our Texas branch office. The products are simple and extremely easy to use. The account manger that I've worked with was really easy to work with and provided the information I need. The phone and pbx system we have purchased are quality built.

Needs to improve: I was told I have to work with a different account manager for our new jersey office. Customer relationship could be improved if they allow account manger to traverse geographic boundaries.

None

Strengths: 1. Easy to use phone systems once understood.
2. UI acceptable, although can be better.
3. Wall mount

Needs to improve: Difficult to learn during initial use.

Nor tell makes highly functional office phones. These phones offer many functionalities but can be difficult to learn.

Strengths: Business Telephones

Needs to improve: None

Not much choice here.

Strengths: Decent phones

Needs to improve: User Interfaces should be intuitive.