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Community Reviews Summary

149 Community Reviews 4.48/5 Overall Rating

All Ratings

Overall
Speed
Price
Quality

Rating Distribution

Top Reviewed Services

Staples, Not Thinking Past the Cash Register


Purchasing , Construction
02/05/2014

Speed 2 / Price 3 / Quality 3

The selection is great but the majority of the employees are drones and have no knowledge beyond the cash register.

Strengths: They have a great selection of office supplies.

Needs to improve: The vast majority of the staff has no idea what they're doing.

great service


Manufacturing , Medical Device
04/30/2014

Speed 4 / Price 4 / Quality 4

We get our supplies from staples. They have everything we need and want. And the prices are good too.

Strengths: This is a great store because its anywhere and every where. When you need pens or rulers and or paper its all there for you at your fingertips.

Needs to improve: Nothing

Nice Printing Service (but packaging could be better)


R & D / Engineering , Medical Device
03/28/2014

Speed 4 / Price 4 / Quality 3

We had Staples print some brochures and posters for our company. They were relatively inexpensive, and came on time, however, their packaging wasn't very good and many posters were damaged. Staples did agree to replace the damaged product.

Strengths: Quick poster & brochure printing

Needs to improve: None

Quality office supplies


R & D / Engineering , Medical Device
03/26/2014

Speed 5 / Price 5 / Quality 5

Our office usually goes to Staples to get office supplies because they have most everything we typically need on an average order. Their supplies are usually pretty good quality and last, which is why we keep going back.

Strengths: Lots of good office supplies

Needs to improve: None

Good selection and great customer service.


Finance/Accounting , Medical Device
03/13/2014

Speed 4 / Price 4 / Quality 5

The store is well stocked, i can always get what i need and the one time that they didn't have it in the store they ordered it for me and it arrived on time. Very good customer service.

Strengths: Good selections on office supplies

Needs to improve: None

I will come back and advise my family member


Quality , Printing
05/24/2014

Speed 5 / Price 4 / Quality 4

I had a good experience here. Nice , friendly manager . Great customer service.
Thank you

Strengths: I love the store location because it close to my work place so I can grab things without traveling too far

Needs to improve: I believe we are quite look good enough

All of your office needs


R & D / Engineering , Medical Device
03/07/2014

Speed 4 / Price 5 / Quality 2

We order all of our office supplies from Staples online. Delivery is fast and we always get what we ordered. Quality isn't always the best but that is reflected in the cheaper prices on their generic products.

Strengths: Great online ordering

Needs to improve: Less quality product

very happy when I shop at staples


Manufacturing , Education
04/09/2014

Speed 4 / Price 4 / Quality 4

An employee walked with me to the aisle that display all the plastic containers that I am looking for.

Strengths: I can drop off my UPS boxes and shop here at the same time.

Needs to improve: None. The employees that work here are very friendly and helpful.

Great for business card / poster printing with relatively decent prices


IT , Information Technology
06/18/2014

Speed 4 / Price 4 / Quality 4

For our business cards and poster needs, we chose Staples for their price and convenience of location. Thankfully, the quality of printing is good and done in a timely manner.

Strengths: More than just an office supply store. Decent Price.

Needs to improve: None at the moment

Good customer service.


Quality , Medical Device
06/24/2014

Speed 4 / Price 4 / Quality 5

Good customer service. They will pick-up the supplies if you want to return wrong orders and replace it right away before they even pick-up the return items.

Strengths: Good quality products and shipped on time. Good customer service.

Needs to improve: Pricing is higher that the competition.

It's where our company gets our office supplies.


R & D / Engineering , Medical Device
12/15/2013

Speed 5 / Price 5 / Quality 5

There are many competitors in this market (Office Depot, Office Max, Costco, etc.) so shop around and see which is best for you.

Strengths: Staples pretty much has everything you need to stock your office supplies. It's prices are competitive.

Needs to improve: No clear weaknesses.

Great experience overall definitely buy again.


Legal , Legal
05/02/2014

Speed 5 / Price 5 / Quality 5

I ordered some office supplies and they came in about 2 days. I found great selection and the prices were great compared to competition.

Strengths: Good quality, good selection, and cheap price

Needs to improve: not enough locations so not as easy to find one.

Straples products overall are reliable and efficient


Customer Service , Medical Device
03/28/2014

Speed 4 / Price 4 / Quality 5

Our company uses Staples products on a daily basis in and out of the office. When organizing data in the office or sending out information to our customers.

Strengths: Products are of great quality and very efficient.

Needs to improve: Product availability could be better.

One Stop Shop for all Office Supplies


Marketing , Medical Device
03/19/2014

Speed 5 / Price 5 / Quality 5

Staples has a large variety of office supplies. We use them to restock all our supplies we very rarely go to any other supplies store. Also have great and friendly customer service.

Strengths: Customer service and big selection of office supplies

Needs to improve: None

Office supply superstore


R & D / Engineering , Medical Device
03/23/2014

Speed 5 / Price 5 / Quality 5

Staples is my go to store for office supplies. The provide quick turnaround at a reasonable price. For those times when you can't wait, they have plenty of conveniently located stores.

Strengths: Large selection of office supplies at a reasonable price.

Needs to improve: None

efficient product line


Manufacturing , Medical Device
03/11/2014

Speed 4 / Price 3 / Quality 5

We order alot of their supplies at my work like the pens, papers,printer cartridge etc... very helpful place I must say

Strengths: Office supplies galore! Name it they have it.

Needs to improve: Some products are overpriced compared to office depot

Staple's Office supplies are dependable


Purchasing , Medical Device
03/26/2014

Speed 4 / Price 4 / Quality 4

My company receives many shipments from Staples. We utilize them more than our other vendors for the same supplies.

Strengths: Great selection and good prices. Easy doing business with them. Dependable deliveries.

Needs to improve: Customer Service is lacking a bit

Great broschure and cards


Manufacturing , Printing
04/19/2014

Speed 5 / Price 5 / Quality 5

Overall ,y experience is always good and exactly what i want.

Strengths: I use staples for printing cards and broschures.. They are always great products and very cheap prices..

Needs to improve: Some of the customer service representatives are rude sometimes.

Great find for office stuffs!


Clinical , Consumer Products
04/30/2014

Speed 5 / Price 5 / Quality 5

Its reliable and easy find office sfuffs..the best!

Strengths: Office supplies one stop shop..great deals eapecially pur office requires a large volume of different kind of office stuffs. Staples made it easy for our company :)

Needs to improve: None so far

Your local store for office supplies!


R & D / Engineering , Medical Device
03/07/2014

Speed 5 / Price 3 / Quality 4

Large inventory for getting what you need immediately from a location near you.

Strengths: They have a lot of supplies and usually whatever you need to stock your office.

Needs to improve: There prices and customer service could be better.