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Waukesha, WI
Santa Clara, CA
Salem, OR
Milwaukee, WI
149 Community Reviews 4.48/5 Overall Rating
The selection is great but the majority of the employees are drones and have no knowledge beyond the cash register.
Strengths: They have a great selection of office supplies.
Needs to improve: The vast majority of the staff has no idea what they're doing.
We get our supplies from staples. They have everything we need and want. And the prices are good too.
Strengths: This is a great store because its anywhere and every where. When you need pens or rulers and or paper its all there for you at your fingertips.
Needs to improve: Nothing
CB
R & D / Engineering , Medical Device
03/28/2014
We had Staples print some brochures and posters for our company. They were relatively inexpensive, and came on time, however, their packaging wasn't very good and many posters were damaged. Staples did agree to replace the damaged product.
Strengths: Quick poster & brochure printing
Needs to improve: None
Our office usually goes to Staples to get office supplies because they have most everything we typically need on an average order. Their supplies are usually pretty good quality and last, which is why we keep going back.
Strengths: Lots of good office supplies
Needs to improve: None
The store is well stocked, i can always get what i need and the one time that they didn't have it in the store they ordered it for me and it arrived on time. Very good customer service.
Strengths: Good selections on office supplies
Needs to improve: None
I had a good experience here. Nice , friendly manager . Great customer service.
Thank you
Strengths: I love the store location because it close to my work place so I can grab things without traveling too far
Needs to improve: I believe we are quite look good enough
We order all of our office supplies from Staples online. Delivery is fast and we always get what we ordered. Quality isn't always the best but that is reflected in the cheaper prices on their generic products.
Strengths: Great online ordering
Needs to improve: Less quality product
An employee walked with me to the aisle that display all the plastic containers that I am looking for.
Strengths: I can drop off my UPS boxes and shop here at the same time.
Needs to improve: None. The employees that work here are very friendly and helpful.
Review4u
IT , Information Technology
06/18/2014
For our business cards and poster needs, we chose Staples for their price and convenience of location. Thankfully, the quality of printing is good and done in a timely manner.
Strengths: More than just an office supply store. Decent Price.
Needs to improve: None at the moment
Good customer service. They will pick-up the supplies if you want to return wrong orders and replace it right away before they even pick-up the return items.
Strengths: Good quality products and shipped on time. Good customer service.
Needs to improve: Pricing is higher that the competition.
Reviewer #1
R & D / Engineering , Medical Device
12/15/2013
There are many competitors in this market (Office Depot, Office Max, Costco, etc.) so shop around and see which is best for you.
Strengths: Staples pretty much has everything you need to stock your office supplies. It's prices are competitive.
Needs to improve: No clear weaknesses.
I ordered some office supplies and they came in about 2 days. I found great selection and the prices were great compared to competition.
Strengths: Good quality, good selection, and cheap price
Needs to improve: not enough locations so not as easy to find one.
BDub
Customer Service , Medical Device
03/28/2014
Our company uses Staples products on a daily basis in and out of the office. When organizing data in the office or sending out information to our customers.
Strengths: Products are of great quality and very efficient.
Needs to improve: Product availability could be better.
Staples has a large variety of office supplies. We use them to restock all our supplies we very rarely go to any other supplies store. Also have great and friendly customer service.
Strengths: Customer service and big selection of office supplies
Needs to improve: None
Staples is my go to store for office supplies. The provide quick turnaround at a reasonable price. For those times when you can't wait, they have plenty of conveniently located stores.
Strengths: Large selection of office supplies at a reasonable price.
Needs to improve: None
We order alot of their supplies at my work like the pens, papers,printer cartridge etc... very helpful place I must say
Strengths: Office supplies galore! Name it they have it.
Needs to improve: Some products are overpriced compared to office depot
My company receives many shipments from Staples. We utilize them more than our other vendors for the same supplies.
Strengths: Great selection and good prices. Easy doing business with them. Dependable deliveries.
Needs to improve: Customer Service is lacking a bit
Overall ,y experience is always good and exactly what i want.
Strengths: I use staples for printing cards and broschures.. They are always great products and very cheap prices..
Needs to improve: Some of the customer service representatives are rude sometimes.
Its reliable and easy find office sfuffs..the best!
Strengths: Office supplies one stop shop..great deals eapecially pur office requires a large volume of different kind of office stuffs. Staples made it easy for our company :)
Needs to improve: None so far
Large inventory for getting what you need immediately from a location near you.
Strengths: They have a lot of supplies and usually whatever you need to stock your office.
Needs to improve: There prices and customer service could be better.