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Frys Electronics - Not the place for GOOD customer service.


Manufacturing , Medical Device
03/16/2014

Speed 1 / Price 4 / Quality 2

Always have long lines for returning products and no one can be found to help the customer.

Strengths: I shop here for computer needs, video games, televisions, electronics and they have good prices and good quality.

Needs to improve: Terrible customer service and return product management.

Fluke Corporation - Great product.


Manufacturing , Medical Device
03/16/2014

Speed 4 / Price 2 / Quality 5

Great quality, very durable components.

Strengths: This product is great, works every time.

Needs to improve: Pricey.

Kaiser Permanente Health Care - Needs to improve in nurse and doctors customer service.


Manufacturing , Medical Device
03/16/2014

Speed 1 / Price 2 / Quality 1

Really bad customer services in general.

Strengths: Good price on some services & products.

Needs to improve: The Doctors are in a hurry to help you leave, the lines at the pharmacy are always long, customer service is slow, over the phone nurses are always in a hurry.

Toshiba Business Solutions - GREAT product.


Manufacturing , Medical Device
03/16/2014

Speed 4 / Price 3 / Quality 4

Had my laptop for four years model Satellite and is great.

Strengths: This company makes great laptops.

Needs to improve: Battery life on laptops are not good.

Samsung - Keep up the great work on smart phones and phablets.


Manufacturing , Medical Device
03/16/2014

Speed 4 / Price 3 / Quality 5

Great phones.

Strengths: Got the Galaxy Note 3 and the battery life is great, big screen, and fast processor.

Needs to improve: N/A

Casio Inc - Improve Solar watche's batteries.


Manufacturing , Medical Device
03/16/2014

Speed 4 / Price 4 / Quality 5

Great customer service, had my battery replaced with no problem.

Strengths: this company makes great, durable watches that last forever.

Needs to improve: Solar watches are expensive to replace batteries and rechargeable batteries are delicate and take a long time to recharge.

Verizon Wireless - You pay for what you get, great service.


Manufacturing , Medical Device
03/16/2014

Speed 3 / Price 4 / Quality 4

Great experience they have taking care of my issues every time for the years that I been a customer.

Strengths: Customer service is the best compared to other phone companies, customer is #1 always.

Needs to improve: N/A

Energizer - Send your friend a life in Diamond Dash


Manufacturing , Medical Device
03/15/2014

Speed 5 / Price 5 / Quality 5

No issues.

Strengths: The batteries last long time, worth the money.

Needs to improve: N/A