hightech

My company has a long-term business relationship with Symbol Technologies (now part of Motorola) for scanning engines. Symbol's expertise in laser bar code scanning has been helpful for our business.

Strengths: Experts in data collection equipment.

Needs to improve: None.

We have ordered DC power supplies through PhiHong. They offered reasonable prices even with low volume ordering.

Strengths: Experts in DC power supplies.
Stock on hand when needed.

Needs to improve: None

UPS is one of two of our "go-to" shippers for our products for domestic and international customers. With a long-time business relationship with UPS, our company counts on UPS to deliver our products to the end user on time as stated.

Strengths: Easy to use online tracking system.
Easy to use label printing system.
One of the reliable leaders in worldwide shipping.

Needs to improve: None

My company orders hardware (tools, wire, screws, etc.) through Mouser as a convenience when we have a shortage and need a quick turnaround. Being able to order in smaller volumes and knowing that Mouser has stock on hand is great.

Strengths: Mouser is a convenience supplier for engineering.
MOQ (Minimum order quantity) is low which is good.
Quick and easy ordering of components (active and inactive) online.
Quick turnaround and usually ships the same day.
Stock on hand.

Needs to improve: Pricing

Worked with Steve C. for packaging materials (boxes and popcorn) for my company as an additional packaging supplier. He gave us a quote quickly and his prices are very reasonable. I would order again from Great Pacific.

Strengths: Competitive prices on packaging materials.
Good customer service.

Needs to improve: None

Worked with Steve C. for packaging materials (boxes and popcorn) for my company as an additional packaging supplier. He gave us a quote quickly and his prices are very reasonable. I would order again from Great Pacific.

Strengths: Competitive prices on packaging materials.
Good customer service.

Needs to improve: None

My company has been using Fed Ex for many years to ship our high-tech products to our customers domestically and globally. Their online system is useful for tracking and resolving any issues with shipments.

Strengths: Reliable and on-time shipping.
Competitive shipping rates for long-time customers.

Needs to improve: None.

We purchase active and inactive components through Digi-Key. Same day shipping is convenient and their turnaround time is fast. It's nice to know that they are usually good about having stock on hand for parts my company needs.

Strengths: Low quantity purchasing available.
Fast and easy online ordering.
Quick turnaround and shipping.
Sufficient stock on hand.

Needs to improve: Higher pricing because of low volume purchasing.

I hired Ultimate Photobooth for a retirement party for a long-time manager at a major hospital. The clientele consisted of all doctors and nurses. Everyone had a great time and loved the idea. The best part of the photobooth is having something to take home to remember the event.

Strengths: Friendly and knowledgeable service.
Quality photo prints.
On-time service.
High quality photobooth and equipment.

We contacted Office Team to fill a need in our inside sales department. That person was great and we ended up hiring that person full time.

Strengths: Office team is very responsive to requests for temporary help.

Needs to improve: The pricing could be more competitive.

We use McMaster-Carr to buy screws to assemble our handheld scanners at my manufacturing company.

Strengths: Fast shipping of supplies when you need it right away.

Needs to improve: Not the lowest price around.

My company has been using Easy Color to print all business cards for new employees and re-orders of additional business cards for current employees. We also use Easy Color to print name plates for cubicles.

Strengths: Fast service
Professional printing quality for business cards and name plates.

Needs to improve: None

My company was a Health Maintenance Organization (HMO) and we contracted Iron Mountain to archive and store our insurance member documents for older years.

Strengths: Experts in off-site document storage and records management.

Needs to improve: Difficult to retrieve off-site documents already stored if needed.

My company only used Cintas for first aid supplies throughout the office building. We did hire a CPR instructor through Cintas to train employees in case of an emergency.

Strengths: Always keeps the first aid supply box fully stocked.
Very helpful CPR instructors to train the in-house safety team.

Needs to improve: Prices could be lower.

My company has used SVB for all of its banking needs for our operating account, lockbox services, foreign currency accounts, and credit line.

Strengths: Responsive relationships managers
Easy to use online access

Needs to improve: High Credit Line interest rates

My company has used Trinet for its payroll services for over 2 decades. I have been the general accountant for my company for 10 years and my experience with Trinet has been more than satisfactory. I would like to see more access to customizable payroll reports for financial analysis purposes. Our Trinet account managers have been a pleasure to work with and are always quick to respond to any issues.

Strengths: Payroll expertise
Online access easy to use
Consistent quality
Responsive account managers

Needs to improve: Report customization lacking