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112 Community Reviews 4.42/5 Overall Rating
Ever since I started working in our company, I noticed that DELL is the only brand of equipment that our company is using. I am now working there for more than 10 yrs and yet we are still using the same brand. The trust that we have for DELL is irreplaceable. The Customer Service will provide anything you ask and inquire.
Strengths: Reliable products, knowledgeable staff, easy to navigate, friendly user products and with high end quality products
Needs to improve: none
Pords
IT , Information Technology
10/01/2014
Dell Inc had been the most trusted vendors of computer products of our company. Their
website are truly reliable. informative and very helpful to consumers. Drivers are easy to download and install. Their products are truly durable and the quality is truly amazing. Functionalities of product are incredible. Customer service is great.
Strengths: -High Quality and Durable Computers/Laptops and other related components
-Easy to download drivers
-Reliable and informative products
-Great Service
-Great Deals
Needs to improve: Nothing at all
medevexec
General Administrative , Medical Device
03/25/2014
Ordered dozen of laptop and desktop computers for commercial business. Have usually purchased ones with exactly the same configuration for networking consistency. Excellent in-house repair and service options. They tend to shotgun the problem to get it resolved quickly. Will also send parts for do-it-yourself repairs.
Strengths: Fully customizable computers for industry with exceptional repair and troubleshooting services
Needs to improve: Generally lead times are good, but sometimes items fall through the cracks and get delayed.
My office has been using strictly Dell laptops for over 10 years now!! We believe the quality has always been very high end and the software being very easy to set up. Only having one small problem with a laptop but within 10 minutes of a phone call with Dell customer service my problem was gone!! We recommend Dell products to any one or company.
Strengths: GREAT PRICING!! HIGH END PRODUCT!
Needs to improve: Bulky
When looking for a flexible solution to our needs we needed a partner that was willing to work with us. Dell stepped up to the challenge and supplied us with an affordable solution to outfit the organization with hardware that could keep up with the high demands of the medical device industry. Other competitors had more bells and whistles, but Dell had it where it counted the most.
Strengths: Customization
Needs to improve: None
Our entire enterprise used dell laptops and they are very affordable for the cost conscious businesses. What they lack in style is made up for in the quality of the product along with their customer service. The time it takes for Dell to deliver their products is also very quick. One issue is that Dell laptops seem to start having more problems after 3-4 years.
Strengths: affordable
Needs to improve: reliability of product
Antsfour
Supply Chain/Logistics , Information Technology
05/19/2014
Durable equipement! I use my laptop on a daily basis between work and home. I enjoy my system so much, I bought my son a Dell for xmas.
Strengths: We use Dell laptop or desktops throughout the entire company. Very reliable!!!
Needs to improve: The only bad thing I can say, is after a long period of time, the battery seems to run out faster, have to be docked or pluged in.
Our company is using Dell products such as computers and laptops because of its quality product. They provide computers which is very durable and has a reasonable price. We are using Dell computers for very long time and they are trusted when it comes to durabilty and quality of computers. Also, they have a good customer service
Strengths: Quality product, reasonable price, good customer service
Needs to improve: None
zeta48
Clinical , Medical Device
03/25/2014
We have two Dell computers in our Chiropractic clinic. We have one in the front office where we schedule patients, create patient statements, do account balances, create charges for daily services. The other computer is in one of the treatment rooms where the doctors can create patient reports, summary of treatments and discharge plannings and recommendations.
Strengths: Competitive prices, reliable, great customer support.
Needs to improve: None
If you are looking for a PC, Dell is up there with HP and Gateways.
Strengths: Dell offers a variety of customizable desktop and laptop computers. They are great for business, data acquisition and personal use.
Needs to improve: Dell is not quite a price competitive as it used to. If you order a custom built computer, some times it takes a while for it to be delivered.
we have been using dell desktops and laptops to complete documentation for years. they are fast and efficient and are always reliable weather it be a big or small task it gets the job done. the pricing on their laptops and desktops can get pricy but well worth it.
Strengths: high quality, easy to use, reliable, durable
Needs to improve: no weakness
My old laptop wasn't good enough for Solidworks/Pro-E, so it was time to upgrade. Theirs has been working great since I rec'd it. The batter pack did die shortly after I got it, but it was still within warranty, so they sent a replacement that next day. No issues.
Strengths: Great selection of computers and related items.
Needs to improve: None.
average service with frustrating wait times for customer service. Computer components are cheap
Strengths: Dell has been around for quite some time so they make decent computers. Plenty of computer laptops and workstations to choose from
Needs to improve: Customer support could be better. Wait times can be frustrating, not too impressed with customer support staff
Most companies issue Dell desktops or laptops to their employees and the companies I've worked at are no exception. They're not the prettiest looking (of course), but they are solid computers without the extra baggage of unwanted software. It also helps that they are reasonably priced.
Strengths: Cost efficient laptops and desktops
Needs to improve: Nothing out of the ordinary
We have been buying Dell computers for our company. They perform really well and we have not had any real issues. Once we had a laptop go down, and they sent a tech out the next day and the issue was resolved very quickly. Warranty is good.
Strengths: Really good customer service. Decent computers. Good prices.
Needs to improve: none.
We have a handful of their desktops around the building. There's never been any major hardware problems. I've had on of their keyboards at home for about 10 years now and it still works as well as the day I bought it
Strengths: Cheap. Durable
Needs to improve: Their cookie-cutter computers run on the low end of computing power.
We use Dell computers in our office. Buying in high volume provides us with competitive prices. Pretty reliable desktops and laptops. I do hate when we have to deal with their tech support. Calling overseas is a hassle and their customer service varies.
Strengths: Reliable, competitive pricing,
Needs to improve: Overseas call centers
Fast. quick and easy
Strengths: I have used dell as the primary computer when I work from home. My experience has always been good as I am able to run software at a high speed.
Needs to improve: Not as modern as a mac. they may need to rebrand themselves if they are not as profitable as they used to be.
flower
Manufacturing , Medical Device
03/28/2014
I like the quality. I recommend dell computer for the Good pc capacity.
Strengths: Dell computer has the best pc quality. I use it to enter and Save the data on documement and make daily reports.
Needs to improve: I use dell computer all the time at my work so far i haven had any issue. It has good quality.
Our company uses Dell desktop computers exclusively for our office folks. The computers themselves are of good quality and for a good price, so the bang for your buck is there. However, they tend to be slow on customer service or troubleshooting.
Strengths: Quality products, reasonable pricing, quick to ship out
Needs to improve: customer service is so-so