Contact Information

19111 Pruneridge Ave
Cupertino, CA 95014
+1 408-725-8900
www.hp.com

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Community Reviews Summary

95 Community Reviews 4.38/5 Overall Rating

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Price
Quality

Rating Distribution

Top Reviewed Services

Hewlett-Packard Co Reviews

Quality products that we will continue to use over time.


Manufacturing , Information Technology
05/23/2014

Speed 5 / Price 4 / Quality 5

My account rep was responsive and delivered quotes immediately. He went out of his way to assist us in any way he can.

Strengths: Printers, computers, and servers are top notch. We use nothing but HP printers which are reliable and easy to configure. Desktop and laptop computers are excellent and reliable. They are easily customizable. The servers are solid and never had any issues with them.

Needs to improve: None! Absolutely impressed with all their products.

very dependable printers


R & D / Engineering , Medical Device
05/12/2014

Speed 5 / Price 5 / Quality 5

we have one of their printer/copiers in the department that we use to make copies of our procedures and DHR purposes. the printer is very dependable and is also very good quality. the printers price range is very good and also affordable. the printer has not had to be repaired yet and is still working just fine.

Strengths: very dependable printers
good price range
good quality

Needs to improve: no weakness

Great printing equipment for your business/personal needs.


R & D / Engineering , Medical Device
03/15/2014

Speed 5 / Price 5 / Quality 5

I like HP products and will choose them over the others out their for my printing needs. They are reliable and print quickly and high quality.

Strengths: Fast, reliable, and quality printers for large and small businesses. My job uses them and i have one for a small home business. There products meet my printing needs.

Needs to improve: Ink is still expensive, probably not HP's fault or maybe it is?

The large format printer is great Design Jet 110 plus


R & D / Engineering , Medical Device
02/23/2014

Speed 5 / Price 3 / Quality 5

I use the Design-Jet 110 plus. Excellent quality and value. The large format printer is great when dealing with high detail drawings and design reviews. having everything blown up makes everything easy to see. The quality of large format print is ridiculously good.

Strengths: For this review I am talking about the large format printer The Design-Jet 110 plus. Excellent quality and value.

Needs to improve: Inks are $$$$

Not perfect, but reliable nonetheless


Manufacturing , Medical Device
03/24/2014

Speed 5 / Price 5 / Quality 4

We have a handful of their printers around the office. They do the job flawlessly 90% of the time, but that other 10% can sometimes cause major delays in daily operations if a professional needs to be called. Having a troubleshooting booklet near the device could come in handy

Strengths: Products are easy to use and priced well

Needs to improve: Sometimes its difficult to troubleshoot errors

HP is the king of all printers


IT , Financial Services
03/13/2014

Speed 5 / Price 4 / Quality 5

I can say that HP printers are durable and dependable. I have been using mine for more than 8 years now but it is still working the same as how it was when I bought it. I have the PSCF (print, scan, copy, fax) model and it is very useful to me.

Strengths: Durable, more selections, multiple features, good quality prints

Needs to improve: Price, bulky

HP do not work for me


IT , Consumer Electronics
04/15/2014

Speed 3 / Price 3 / Quality 1

HP has a decent design as far as their laptop. But everything else really suck. I have supported hp laptops at work and also dealt with at home, and every time I find something wrong with them or stuff do not work. I will not buy HP Laptop ever!

Strengths: Desgin

Needs to improve: Poor product performace

Not so good lap tops, OK desk tops and printers.


Manufacturing , Printing
03/24/2014

Speed 3 / Price 3 / Quality 3

We use HP computers, lap tops and printers to create design and set up pattern for printer. The biggest issue is with over heating lap top.

Strengths: Knowledgeable trouble shooting customer service. Quality printer.

Needs to improve: Older lap top run hot and over heat. Desk tops are OK. Need to keep up recent cutting edge technologies.

good and fast printers for your everyday needs


Manufacturing , Medical Device
03/26/2014

Speed 5 / Price 3 / Quality 4

Good response team from customer support, or your can trouble shoot your problem on their website which is very easy to select the problem your having and go through the steps needed.

Strengths: Hewlett-Packard always have good products such as their printers as we have a numerous amount of them around my job.

Needs to improve: Ink cartridges can sometime get clog

Cheap computers but aren't built to last.


Manufacturing , Medical Device
04/24/2014

Speed 4 / Price 5 / Quality 2

We use HP computers to keep track of our inventory count, using microsoft excel, for my department. Very responsive computers, user friendly and fast. However, the quality isn't that good because the exterior part seem so fragile. These computers aren't built to last.

Strengths: Cheap, User friendly, always on time, fast and reliable

Needs to improve: quality isn't that good.

very reliable


Manufacturing , Medical Device
03/15/2014

Speed 5 / Price 4 / Quality 5

Great reliable prpducts. Helpful troubleshooting. Very durable.

Strengths: My office uses the hp printer and fax machines. They are both very durable and rarely has any problems. The printer has a very noticable troubleshooting sticker on the top of the printer with the call centers number wich is very convenient.

Needs to improve: In my opinion the hp printer has no weaknesses.

Reliable computers


R & D / Engineering , Medical Device
03/29/2014

Speed 5 / Price 5 / Quality 5

You get what you pay for. We have an HP in our office at work that runs just fine, does all everything we need and does not freeze up very often, and that's only with several programs running using lots of data. HP makes a good computer I can't complain.

Strengths: Reliable efficient computers

Needs to improve: None

HP printer is very reliable and good price.


R & D / Engineering , Consumer Electronics
04/24/2014

Speed 4 / Price 5 / Quality 5

Our company use HP printers, that they print, scan, copier and fax well with quality image. And works well across our company headquarter office. Only the printers a lisle slower from cold start each morning.

Strengths: HP printer is a fantastic price. It prints, scan copier and fax well.

Needs to improve: need improve of slower from cold start

Not satisfied with laptop


Clinical , Medical Device
03/28/2014

Speed 4 / Price 5 / Quality 3

Im usually pleased with HP but a I was not pleased with a couple of laptops we recently purchased. After about a year, the battery life was terrible. Fan started making loud noises and computers slow down.

Strengths: Affordable prices

Needs to improve: does not have long battery life on laptops

HP printer is great!


Supply Chain/Logistics , Consumer Products
05/22/2014

Speed 5 / Price 4 / Quality 5

Use this printer daily. Customer service is good.

Strengths: Our company uses the HP printers in all our buildings. It's nice and convenient for making copies and scanning with a quality picture.

Needs to improve: The warm up in the morning is the worst. Can you look into making this a quicker process? Only down fall for this printer.

Durable and affordable


Manufacturing , Medical Device
04/24/2014

Speed 5 / Price 5 / Quality 5

We been using hp printers and scanners at work for almost 5 years now it give us easy way to do our job.
They provide good customer service that will assist you
Also their ordering process and shipping is fast a good vendor

Strengths: Reliable
Good service
Long lasting equipment

Needs to improve: None

top notch printer!


Finance/Accounting , Financial Services
07/28/2014

Speed 5 / Price 3 / Quality 5

My firm use HP laser printer for all our department. The printer are very fast that make our job very efficient. Also does copy, scan and fax very well too. Only the toner is too expensive .

Strengths: reliable efficient laser printer, knowledgeable customer service.

Needs to improve: need extend toner use life .

4 star overall!!


Manufacturing , Medical Device
03/27/2014

Speed 3 / Price 5 / Quality 4

the hp printer I have does its job, provides quality. so far had no problems with it!

Strengths: we have an hp printer in our small office and just recently got it a couple months ago and by far, it works really good, It gets the job done

Needs to improve: improve more into software

HP is a great solution for the office


Finance/Accounting , Financial Services
04/23/2014

Speed 5 / Price 5 / Quality 5

HP got our office up and running when lease was up with Dell computers. They got us a better array for our network, provided us with great laptops and their customer service is unrivaled.

Strengths: HP has great product selection, wide availability, quick turnaround and overall great customer service.

Needs to improve: N/A

HP has to step up and come back big


Finance/Accounting , Medical Device
03/07/2014

Speed 3 / Price 4 / Quality 3

I like HP computers but as of recent their pc models are lacking quality and reliability. I have 2 HP laptops that were about 4-5 years ago that are not working anymore.

Strengths: Variety of computer laptop and desktop configurations

Needs to improve: Poor customer support