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Community Reviews Summary

143 Community Reviews 4.52/5 Overall Rating

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Speed
Price
Quality

Rating Distribution

Top Reviewed Services

UPS can handle all your domestic shipments


Manufacturing , Medical Device
03/17/2014

Speed 4 / Price 3 / Quality 3

The experience was good, as long as I'm not shipping Internationally.

Strengths: Great for domestic shipping. Plus, they usually have a bunch of hubs. I'm sure there is one close to you.

Needs to improve: It's got to be International Shipping. Not quite the best when it comes shipping goods overseas.

We can count on UPS deliver our products on time.


R & D / Engineering , Consumer Electronics
05/31/2014

Speed 5 / Price 4 / Quality 5

Our company use UPS deliver our testing chips, which they are always doing good job. Deliver on time with special care. Our products is on customer demanding time, UPS tracking system is very detail and exactly make our customer happy.

Strengths: Deliver on time,good tracking system. Excellent customer service

Needs to improve: price is bit high.

UPS still needs some improvement


Finance/Accounting , Banking
03/28/2014

Speed 5 / Price 5 / Quality 3

For the most part, UPS is consistent in their shipment of documents to our branch offices. Occasionally a courier may leave packages at other locations that were not the correct address.

Strengths: Great reliable service, affordable pricing and quick-turn around.

Needs to improve: Shipping speeds sometimes vary and packages occasionally get left at wrong location.

UPS for your shipping needs!


Quality , Medical Device
03/15/2014

Speed 5 / Price 4 / Quality 5

Quick reliable service. They update their tracking system frequently and are easy to get a hold of if you ever have any issues.

Strengths: We use UPS as our main shipping supplier. We have never been disappointed with their service. We pack. They pick up and ship.

Needs to improve: None that I can think of

UPS only no DOWNS!


R & D / Engineering , Medical Device
03/10/2014

Speed 5 / Price 4 / Quality 5

UPS has been the go to guy for all the companies i've work for. Never had an issue with them. Always provided best service.

Strengths: Logistics Standard! Good quality people to work with and always do their best to provide good quality service. Best alternative to USPS.

Needs to improve: Can be pricey at times.

excellent timing


Manufacturing , Consumer Products
03/16/2014

Speed 4 / Price 5 / Quality 5

i buy allot of stuff on amazon and they ship through ups so every thing gets there when its suppose to with no dings or dents

Strengths: they are always careful with packages and there when they say there gonna be there

Needs to improve: sometimes they take to long to get there

Always reliable, fast and on-time.


R & D / Engineering , Medical Device
02/28/2014

Speed 5 / Price 5 / Quality 5

I've been using UPS to ship and recieve items for over 10 years and they've always deliever packages on-time, handled packages with the upmost care, and their staff is always friendly and professional. I've never once had to complain. Excellent service!

Strengths: Reliable. Always on-time. Fast. Package handeling.

Needs to improve: none

great for shipping and receiving


Manufacturing , Medical Device
02/23/2014

Speed 4 / Price 4 / Quality 4

I used to work in shipping and receiving. UPS was one of our courier. Shipping software is easy to use. Tracking packages are easy as well. More often then not they deliver the packages on time.

Strengths: good service, brings my packages on time, online tracking is good

Needs to improve: none

fast and reliable


Supply Chain/Logistics , Consumer Products
05/28/2014

Speed 5 / Price 5 / Quality 5

our company use UPS service on a daily basis. we drop off some of our domestic and int'l packages in store at times we miss the cut-off time. they are reliable and they deliver fast. our packages always make it to our customers on time.

Strengths: reliable

Needs to improve: none

for shipping ups is number one


Manufacturing , Medical Device
03/15/2014

Speed 5 / Price 5 / Quality 5

Great customer service. Friendly employees. Reliable shipping. Easy to track your package.

Strengths: My company uses ups for shipping daily. Ups has great customer support and very reliable shipping. It is also very easy to track your packages using they're web site.

Needs to improve: In my opinion ups is perfect. No flaws.

Shipping services


Clinical , Medical Device
03/14/2014

Speed 5 / Price 4 / Quality 3

We use UPS to ship some of our dental work to the lab (dentures, etc.) UPS has been pretty dependable. The tracking system is pretty accurate and keeps you informed as to the status of the delivery

Strengths: overnight shipping, package tracking ability,

Needs to improve: sometimes rough on packages

Shipping services


Clinical , Medical Device
03/14/2014

Speed 5 / Price 4 / Quality 3

We use UPS to ship some of our dental work to the lab (dentures, etc.) UPS has been pretty dependable. The tracking system is pretty accurate and keeps you informed as to the status of the delivery

Strengths: overnight shipping, package tracking ability,

Needs to improve: sometimes rough on packages

Returning customer


Clinical , Hospitality
09/06/2014

Speed 4 / Price 3 / Quality 5

Excellent service, my packages always arrived on time and in excellent condition, and the customer service has always been excellent very professional and friendly

Strengths: They are reliable, have never lost any of my packages, great customer service and great hospitality,

Needs to improve: There needs to be more stores, i

Thumbs up for UPS!


IT , Semiconductors
09/23/2014

Speed 5 / Price 5 / Quality 5

Upon working with UPS, our firm never had any problem with them. They offer fast and reliable service. They always meet deadlines and they never fail to meet our expectation. Great Customer service, they are very friendly.

Strengths: Fast and reliable service -meets deadlines -costumer service

Needs to improve: None

Ups is the way to go


Manufacturing , Medical Device
05/15/2014

Speed 5 / Price 5 / Quality 5

We use UPS for our ground deliveries as well as next day air deliveries. They always come on time and there is never a problem

Strengths: Ups is a company that is very good at shipping things. They always are on time and do a good job

Needs to improve: nothing

Deliveries always on time!!!


Manufacturing , Medical Device
03/02/2014

Speed 5 / Price 4 / Quality 5

I have had a lot of deliveries delivered from me from UPS and deliveries delivered to me from UPS. They have really nice customer service and gets the job done in a timely manner.

Strengths: On time and good customer service.

Needs to improve: I can't think of any.

Awesome company


Manufacturing , Medical Device
03/12/2014

Speed 4 / Price 5 / Quality 5

I use to work with ups worldship. It was easy to use and tells you how much your package is going to be where ever your sending it to. Great company to work with!

Strengths: Very helpful with shipping your everyday items

Needs to improve: Packages get lost sometimes

UPS--the best in shipping


Finance/Accounting , Medical Device
03/02/2014

Speed 5 / Price 5 / Quality 5

We use UPS whenever we have office supplies/equipments to be shipped. They are quick, easy to track, and their website for tracking updates as soon as there is any shipping changes. Delivery persons are very personable as well.

Strengths: Fast, reliable for shipping equipments

Needs to improve: None

Never had bad experience or any issues with UPS at all


Manufacturing , Medical Device
04/04/2014

Speed 5 / Price 5 / Quality 5

On time delivery and very good customer support when needed.

Strengths: My compony has been with UPS for years, and they're willing to help/stay late with us for the last second to make our shipments on time.

Needs to improve: They're working too hard and sometimes it makes them cranky...

Good service and good shipping and handling


Manufacturing , Medical Device
03/15/2014

Speed 5 / Price 4 / Quality 5

We use ups at work they deliver stuffs for us almost every day and we always recieve the product in execellent condition

Strengths: Always on time relaible they handle the package with care

Needs to improve: Its to pricey when you wanna do a over night ship