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143 Community Reviews 4.52/5 Overall Rating
We had used UPS to ship all our office supplies/equipments to our other offices around the world and for trade shows. They are quick, easy to track, but we received a better deal with FedEx
Strengths: Reliable, On-Time, Tracking on Website, Fast
Needs to improve: none
Ive used ups for a long time. For the most part its a great shipping service. Only had a few problems but they were fixed. I still use them and will continue to
Strengths: Ships everything
Needs to improve: Some of the prices and delays
Never had a complaint or problem with UPS. They offer a variety of services from overnight air to ground to meet all of your budgetary and timing needs. A very reliable choice in shipping.
Strengths: Domestic and international shipping
Needs to improve: None
Never had a complaint or problem with UPS. They offer a variety of services from overnight air to ground to meet all of your budgetary and timing needs. A very reliable choice in shipping.
Strengths: Domestic and international shipping
Needs to improve: None
Exceptional service. Pick up and delivery personnel are always professional.
Strengths: My company frequently uses UPS for shipping. They are extremely reliable and have never let us down.
Needs to improve: Pricing could be better, but it is usually competitive, depending on your needs.
We have always used UPS at work and they have always been reliable. I have also made a few calls to their customer service number and they have always been helpful and happy to help.
Strengths: Reliable service
Needs to improve: None
I had call them to pick up special shipment. They make time and effort to help prepare the custom shipments and offered discounts also.
Strengths: Great customer service. picks up shipments on time. the field personnel are very cooperative.
Needs to improve: None
Every time I go to the UPS store they have always been nice and very helpful, even if I just need a quote.
Strengths: Extremely fast and reliable!
Needs to improve: Shipping can get pricey, but have never had a bad experience.
Lincoln
General Administrative , Financial Services
02/23/2014
I use UPS often to send packages to clients and am very happy with the service.
Strengths: On time delivery, easy tracking on packages, friendly delivery men & women
Needs to improve: It can be expensive if you need the delivery rushed.
Great customer service and fast results.
Strengths: We use UPS for our pharmaceutical company for deliveries. They insure deliveries on time. They also have boxes and packaging material that are of good quality.
Needs to improve: None
Nothing special to report...box it up and wait for the truck to pick up your package
Strengths: Reliable shipping with acceptable rates
Needs to improve: Items shipped through UPS don't always make it safe and sound. Rough handling is not unexpected
Repeat shipping used wth UPS on a daily basis. Always on time and provide good service
Strengths: On time; Very reliable and fast.
Needs to improve: May be a little pricey but worth the investment; paying for the credibility of company
We used them a lot to ship packages and their pricing and service is good however ground shipments too slow.
Strengths: Pricing is good and customer service is good.
Needs to improve: ground packages tend to take longer than most couriers.
UPS ships out cupcakes nationwide with fast turnaround and no complaints of damaged packaging.
Strengths: Customer service. Fast service. Flexible shipping options.
Needs to improve: Can be expensive for oversized packages. We often use a freight company for very large items.
Although we primarily use FedEx, UPS serves as an equal and is just as reliable. I feel just as comfortable shipping important stuff through FedEx knowing that it will be delivered on time.
Strengths: Convenient, reliable
Needs to improve: none
We use ups in our shipping department. They are very good at what they do. I would recommend them to anyone
Strengths: They are a very strong company that is usually on time and makes shipping easy.
Needs to improve: Nothing
I use them for just about all my shipping needs. Whether overnight of standard they always deliver on time.
Strengths: Huge network and service area
Needs to improve: Same as everyone else this size. Too much automated customer service
From bulky packages to important documents, we always UPS service to send them because they are reliable and fast. You can easily track your shipped items from their website.
Strengths: Reliable service, on time delivery
Needs to improve: None
My experience with UPS has been exceptional service. The employees are very helpful and efficient. Delivery is prompt and meets my expectations.
Strengths: Better hours, service, and delivery than the post office.
Needs to improve: Can sometimes be expensive.
If we order components from an online source, UPS typically delivers. They're never late, and very reliable. Most, if not all, of our fragile items are delivered with no damage.
Strengths: Local, timely, well-known
Needs to improve: N/A