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Community Reviews Summary

143 Community Reviews 4.52/5 Overall Rating

All Ratings

Overall
Speed
Price
Quality

Rating Distribution

Top Reviewed Services

Dependable Shipping Company


Sales , Medical Device
03/03/2014

Speed 5 / Price 4 / Quality 4

We had used UPS to ship all our office supplies/equipments to our other offices around the world and for trade shows. They are quick, easy to track, but we received a better deal with FedEx

Strengths: Reliable, On-Time, Tracking on Website, Fast

Needs to improve: none

great shipping service


Manufacturing , Medical Device
03/09/2014

Speed 4 / Price 4 / Quality 5

Ive used ups for a long time. For the most part its a great shipping service. Only had a few problems but they were fixed. I still use them and will continue to

Strengths: Ships everything

Needs to improve: Some of the prices and delays

UPS shipping


R & D / Engineering , Medical Device
03/24/2014

Speed 5 / Price 5 / Quality 5

Never had a complaint or problem with UPS. They offer a variety of services from overnight air to ground to meet all of your budgetary and timing needs. A very reliable choice in shipping.

Strengths: Domestic and international shipping

Needs to improve: None

UPS shipping


R & D / Engineering , Medical Device
03/24/2014

Speed 5 / Price 5 / Quality 5

Never had a complaint or problem with UPS. They offer a variety of services from overnight air to ground to meet all of your budgetary and timing needs. A very reliable choice in shipping.

Strengths: Domestic and international shipping

Needs to improve: None

Reliable and Top-Notch Delivery


Legal , Legal
05/21/2014

Speed 5 / Price 4 / Quality 5

Exceptional service. Pick up and delivery personnel are always professional.

Strengths: My company frequently uses UPS for shipping. They are extremely reliable and have never let us down.

Needs to improve: Pricing could be better, but it is usually competitive, depending on your needs.

Great customer service


Clinical , Medical Device
03/11/2014

Speed 5 / Price 5 / Quality 5

We have always used UPS at work and they have always been reliable. I have also made a few calls to their customer service number and they have always been helpful and happy to help.

Strengths: Reliable service

Needs to improve: None

My #1 shipping preference.


R & D / Engineering , Consumer Products
03/12/2014

Speed 5 / Price 5 / Quality 5

Every time I go to the UPS store they have always been nice and very helpful, even if I just need a quote.

Strengths: Extremely fast and reliable!

Needs to improve: Shipping can get pricey, but have never had a bad experience.

Shipping services


Manufacturing , Semiconductors
12/28/2013

Speed 5 / Price 5 / Quality 5

I had call them to pick up special shipment. They make time and effort to help prepare the custom shipments and offered discounts also.

Strengths: Great customer service. picks up shipments on time. the field personnel are very cooperative.

Needs to improve: None

A great delivery service for all your companies needs


General Administrative , Financial Services
02/23/2014

Speed 4 / Price 5 / Quality 5

I use UPS often to send packages to clients and am very happy with the service.

Strengths: On time delivery, easy tracking on packages, friendly delivery men & women

Needs to improve: It can be expensive if you need the delivery rushed.

I highly recommend UPS.


Clinical , Pharmaceuticals
09/01/2014

Speed 5 / Price 3 / Quality 5

Great customer service and fast results.

Strengths: We use UPS for our pharmaceutical company for deliveries. They insure deliveries on time. They also have boxes and packaging material that are of good quality.

Needs to improve: None

Handle with care


R & D / Engineering , Medical Device
02/20/2014

Speed 5 / Price 5 / Quality 4

Nothing special to report...box it up and wait for the truck to pick up your package

Strengths: Reliable shipping with acceptable rates

Needs to improve: Items shipped through UPS don't always make it safe and sound. Rough handling is not unexpected

Credible Company for shipments


R & D / Engineering , Automotive
04/11/2014

Speed 5 / Price 4 / Quality 5

Repeat shipping used wth UPS on a daily basis. Always on time and provide good service

Strengths: On time; Very reliable and fast.

Needs to improve: May be a little pricey but worth the investment; paying for the credibility of company

good shipping courier


Manufacturing , Medical Device
03/21/2014

Speed 4 / Price 4 / Quality 5

We used them a lot to ship packages and their pricing and service is good however ground shipments too slow.

Strengths: Pricing is good and customer service is good.

Needs to improve: ground packages tend to take longer than most couriers.

Shipping experts


Manufacturing , Medical Device
02/05/2014

Speed 5 / Price 4 / Quality 4

UPS ships out cupcakes nationwide with fast turnaround and no complaints of damaged packaging.

Strengths: Customer service. Fast service. Flexible shipping options.

Needs to improve: Can be expensive for oversized packages. We often use a freight company for very large items.

Equivalent to FedEx


Manufacturing , Medical Device
03/17/2014

Speed 4 / Price 4 / Quality 4

Although we primarily use FedEx, UPS serves as an equal and is just as reliable. I feel just as comfortable shipping important stuff through FedEx knowing that it will be delivered on time.

Strengths: Convenient, reliable

Needs to improve: none

trusted company


Manufacturing , Medical Device
05/09/2014

Speed 5 / Price 5 / Quality 5

We use ups in our shipping department. They are very good at what they do. I would recommend them to anyone

Strengths: They are a very strong company that is usually on time and makes shipping easy.

Needs to improve: Nothing

They are good and mostly on time


R & D / Engineering , Medical Device
02/23/2014

Speed 4 / Price 4 / Quality 4

I use them for just about all my shipping needs. Whether overnight of standard they always deliver on time.

Strengths: Huge network and service area

Needs to improve: Same as everyone else this size. Too much automated customer service

UPS is the company to rely on your shipping needs


IT , Medical Device
03/06/2014

Speed 5 / Price 4 / Quality 5

From bulky packages to important documents, we always UPS service to send them because they are reliable and fast. You can easily track your shipped items from their website.

Strengths: Reliable service, on time delivery

Needs to improve: None

UPS is a great alternative to the USPS.


R & D / Engineering , Medical Device
03/05/2014

Speed 4 / Price 4 / Quality 4

My experience with UPS has been exceptional service. The employees are very helpful and efficient. Delivery is prompt and meets my expectations.

Strengths: Better hours, service, and delivery than the post office.

Needs to improve: Can sometimes be expensive.

Its UPS, they're global for a reason


Manufacturing , Medical Device
03/24/2014

Speed 5 / Price 5 / Quality 5

If we order components from an online source, UPS typically delivers. They're never late, and very reliable. Most, if not all, of our fragile items are delivered with no damage.

Strengths: Local, timely, well-known

Needs to improve: N/A