Grainger Inc

Their local store is very convenient especially if you need tools right away. They have good quality tools. Staffs are always eager to help you find the tools or equipment you need.

Strengths: wide selection of hand tools and equipment

Needs to improve: pricing

Grainger is one of the top suppliers we go to purchase heavy duty equipment the only caveat is the price, but hey we are paying for the quality.

Strengths: Good selection of heavy duty and industrial equipments.

Needs to improve: Expensive than other suppliers

My experience overall was good i just expected the site to be user freindly. They did have what i needed.

Strengths: They have everything uou need for any kind of job.

Needs to improve: The website is really hard to get around so confusing

good service, no issues

Strengths: We use Grainger to supply the cleaning supplies to our company. The products are delivered in a timely manner and as expected. They invoice in a timely manner as well.

Needs to improve: sometimes the cleaning products have strong smells.

Great customer service. Their online catalog is great and very easy to find anything you need to finish your job. Their shipping is always on time.

Strengths: Great amount of supplies in stock. Fast and easy shipping.

Needs to improve: No local stores

Orders are accurate. When orders arrive they always contain everything we ordered.

Strengths: Very durable products. They can take ware and tear of the job without needing replacement.

Needs to improve: Shipments of tools not very timely. Sometimes the company keeps us waiting.

If you're lucky, they'll have a local store, but if not, it's just as good to order from them over the phone and have the item shipped to you.

Strengths: Huge inventory of general electrical equipment and components

Needs to improve: None

Grainger has been a good company to deal with. We get most of your supplies from Grainger from speciality tools to small items. Fast shipping and good service!

Strengths: Great company with huge inventory, service and fast shipping!

Needs to improve: none!

Another stable to our tool-set. Once again, I can't think of a single negative comment. Specific for large business, they're prices are a bit costly for smaller firms

Strengths: Great response times for larger orders. High quality tools

Needs to improve: N/A

We use grainger for hvac and refrigeration products at work they work good and last a long time

Strengths: Grainger had reallt great havc and refrigeration equipment that lasts a long time

Needs to improve: Ive found no weaknesses with grainger

The company I work for uses Grainger and they are really reliable with the products that they ship to us. Always on time

Strengths: Great fast delivery with volume orders

Needs to improve: There's issues with getting the right supplies

Our company uses Grainger for several different products. It depends on the application but Grainger usually has what we are looking for.

Strengths: Warehouse full of various components and supplies

Needs to improve: Carry some cheap crap made in China

Quick & Easy- just how i like it! Great CS and easy to work with.

Strengths: These guys carry a large variety of items. Almost all readily available.

Needs to improve: I can't say I've found or encountered a weakness.

Great customer service.

Strengths: Grainger carries all the products/parts/components for anything. I had used McMaster and Grainger to be the first companies to find the desired product and have been able to find just about everything.

Needs to improve: Prices not competitive

Overall had a good experience company has great knowledge and quality service.

Strengths: 20 Plus years experience, good quality and service.

Needs to improve: Some times out of stock and didn't let us know till after we ordered.

Every time I have ordered from they they have gave excellent service and the turn around with the orders has always been swift

Strengths: Excellent customer service,great fallow up time with orders

Needs to improve: None local

Wide range of mechanical and maintenance repair supplies and equipment...

Strengths: One place to get everything you need for mechanical repairs.

Needs to improve: Often prices can be higher and in some cases much higher than competitors.

Ordering from Grainger is mever a disappointment. They are always on time and easy to do business with.

Strengths: We use Grainger for installations, modifying, and assemblys for medical products in our warehouse.

Needs to improve: None

Huge supplier of industrial supplies for us and we use the catalog moslty. The various product offerings are massive and all good quality.

Strengths: Great one stop shop for industrial supplies

Needs to improve: Expensive

. They have friendly and knowledgeable salesperson who answers our questions. Overall, a good buying experience.

Strengths: Their customer service team is very helpful, and always able to answer any questions.

Needs to improve: None