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Liberty Corner, NJ
San Jose, CA
Oakland, CA
Annapolis Jct, MD
17 Community Reviews 2.94/5 Overall Rating
When I worked as a manager for a set of stores, we originally used sprint as the supplier of our corporate phones and cell service. We only used sprint due to the cheap prices they had on their phones. We soon found out however just how bad Sprint's service was. The cell service range is simply terrible, as you can either never call or start a call and then likely drop it due to terrible service. Sprint's customer service is also extremely slow as most customer service attendees really do not have a clue what they are doing, or how to help you. The real only positive about Sprint is the good prices they have on almost any phone. I do not recommend them as a cell service provider, and recommend that you go to a different provider such as Verizon.
Strengths: Relatively Good Priced Phones
Needs to improve: Terrible and Weak Cell Service, Slow and Rude Customer Service
my experience with sprint was good for the price up until i lost my phone then they turned ugly and didn't wanna help me replace my phone, it sounded like this "we apologize for your inconvenience but we cant help you"
Strengths: they give discounts if you work for certain companys
Needs to improve: there is no wiggle room when it comes to phone insurance, and you getting a replacement even if you have the highest possible insurance you still have to pay 150 dollars to get a new one.
We started off our business mobile plan with sprint primarily due to the cost as they offered quality devices, solutions and packages at a competitive rate. However, as our needs grew and we wanted the latest technologies, we opted for another provider. Since we also travel internationally, we wanted more GSM based options rather than Spring's network. Customer service was always pleasant throughout and they do offer great value. Would love to revert back but our needs have changed.
Strengths: value, customer service, availability
Needs to improve: available technology and devices
not the best company to go for your business phone/data needs. price is cheap, but coverage, reliability and speed are lacking. although i'll still take sprint over ATT out of principle.
Strengths: price
Needs to improve: everything else
We'd love to keep working with Sprint if it wasn't for the coverage issue and dropped calls.
Strengths: They were very understanding when we had to end our contract.
Needs to improve: Unfortunately the coverage is terrible.
The only problem I have with sprint is that their area of coverage needs to improve. The area that I live after has areas thE don't have any service agenda all. I get dropped calls. That is the only thing they need to improve in.
Strengths: They have all the phones as for cell phone
Needs to improve: They have a lot of drop calls and no service on many areas
Gram
General Administrative , Medical Device
03/31/2014
I carry sprint services for about 2 years until I which over to another provider. I wasn't happy with dropped calls and 4G networking services lacking in my area!
Strengths: Great data plans and services.
Needs to improve: Some areas have great service and other area don't!
My work offers sprint service discounts. Which is great! They offer reliable service at an affordable price. I currently have sprint and I gotta say never had an issue with dropped calls.
Strengths: ok reception
Needs to improve: needs more coverage in certain areas of the state
Biometech5
Manufacturing , Medical Device
02/26/2014
Good Price
Needs to improve in the communication portion
Strengths: Good price for family plans
Needs to improve: Service and communications is lacking, there is no service sometimes in open areas or far away from main cities.
Sprint is okay. They have some good phones with good data plans but when making phone calls, calls usually drop. Well for me that is.
Strengths: Good data plans.
Needs to improve: Drop calls.
Sprint has a good selection of phones but their service isnt always that great
Strengths: Sprint has a good selection of smart phones
Needs to improve: Their service osnt always the greatest
I loved the data plan I used but internet service was slow.
Strengths: Variety of phones to pick from. Competitive pricing.
Needs to improve: 4G service lacks in my area.
Ive had sprint for a while love the unlimited plans, just wish the customer service was better
Strengths: Good plans, and serivce
Needs to improve: Poor customer service
one of the cheaper plans. hopefully they can get their coverage improved
Strengths: cheap
Needs to improve: coverage
very competive and anf networking
Strengths: unlimited data plan good provider
Needs to improve: non