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66 Community Reviews 4.45/5 Overall Rating
by far the best provider in my opinion. great coverage and high speeds on their network. customer service is excellent and has always been helpful.
Strengths: best cell phone company right now. fastest service, best coverage, customer service
Needs to improve: cost
biomedguy
Manufacturing , Medical Device
03/17/2014
i once thought about going with them for phone service, but co-workers shied me away from them.
Strengths: they make quality products and services
Needs to improve: they are expensive and like every phone company, there are gaps in service area.
Great- CS is easy to deal with. They don't rip you off, and their service is great!
Strengths: The best service I have encountered
Needs to improve: Price- Verizon definitely is not the cheapest, but their service is well worth it!
We have used Verizon for a number of services and have been mixed in our satisfaction
Strengths: Good wireless coverage, decent business Internet options in some markets
Needs to improve: Poor customer service in Verizon stores and Tier 1 support
I have great experience w/ Verizon as I use for work & personnel
Strengths: Great reception and good customer service. Offer discounts for Company Employees
Needs to improve: Prices is tend to be more expensive than other providers
Overall I was a long time AT&T user that switches to Verizon. I pay a little more but their coverage is SO MUCH BETTER.
Strengths: Best network in the US!
Needs to improve: Cost a little more.
Their phone coverage is a lot better and more reliable than AT&T. Only problem is that their plans are usually the most of any other carriers.
Strengths: Great coverage and service
Needs to improve: A bit pricey
Great experience they have taking care of my issues every time for the years that I been a customer.
Strengths: Customer service is the best compared to other phone companies, customer is #1 always.
Needs to improve: N/A
The phones our work supplies us with are contracted through Verizon. They have great coverage everywhere we go and I never have dropped calls, very happy with their service.
Strengths: Great coverage.
Needs to improve: None.
Our company provides us with cell phones with Verizon carrier. I never experience any drop calls etc. and have great wifi internet connection.
Strengths: Great service
Needs to improve: More expensive than competitors
We use their phones in our office and reception area also. No problems with these phones
Strengths: They have crystal clear sound with their phones. Quality beyond belief. Super products.
Needs to improve: Nothing
I've been with Verizon for over 12 years, good overall.
Strengths: Great reception, calls never fail. Fast Data service.
Needs to improve: Customer service has gone sub par. expensive compared to other carriers
my current service provider and no complaints. coverage and speed has been good. customer service has also generally been very helpful
Strengths: coverage, good speed, good customer service
Needs to improve: none
Biometech5
Manufacturing , Consumer Products
02/26/2014
Issues when traveling roaming data exceeds fees. Roaming chargers are not accurate.
Strengths: Good Telecommunication systems
Needs to improve: High price, lacks customer service.
We use verison phones in our facility. They are a great phone.
Strengths: They have alot of different types of phones. They are a high quality phones.
Needs to improve: Nothing
Our company uses Verizon for it's business needs and also offers discounts to it's employees.
Strengths: Great services and coverage.
Needs to improve: More expensive than other wireless companies.
Our staff uses Verizon for our mobile services. Good cell phone coverage with very few dropped calls.
Strengths: Good mobile provider, good coverage, fast service
Needs to improve: Pricey
Great for companies! Not regular consumers. Love my company phone. Has better service than my personal phone.
Strengths: Great service
Needs to improve: Expensive
Wonderful service for off-site, but plans are not that great.
Strengths: Coverage everywhere.
Needs to improve: Their corporate plans could use some work.