Contact Big Byte Inc For More Info
Select Your Overall Recommendation
Phoenix, AZ
Palo Alto, CA
Santa Clara, CA
South San Francisco, CA
25 Community Reviews 4.64/5 Overall Rating
We contracted Big Byte Inc. for lcd screens in our medical devices. From the start the expert team guide you along through the ordering process. They provided great insight and offer cost effective solutions. The order arrived ahead of schedule which was a nice surprise. As soon as we opened it up it was easy to install. The customer service was easy to reach if we had any questions. We were impressed by the high quality and durability of the screens. They looked great too. Overall we had a great experience with them and will continue to support. Highly recommend.
Strengths: customer service, quality, value
Needs to improve: none encountered
Our firm contracted Big Byte Inc. so that we could purchase screens in our medical devices. We have a lot of custom devices with varying sizes and configurations but Big Byte was able to meet all our requirements. Having this one stop shop for these components really makes our lives a lot easier. Their accurate quotes coupled with their speedy order fulfillment will definitely have us coming back for more. We appreciated their quality customer service as they ensured our needs we being met throughout the entire process. We will definitely continue using Big Byte as a great partner!
Strengths: quality products, great service, competitive pricing
Needs to improve: none
Their customer service was top notch. I had ordered the wrong item and they quickly issued an RMA and paid for the product to be shipped back! They were very insightful with quality products.
Strengths: Our company has been contracted with Big Byte to the display screen use we in our assembly line for medical devices. Their product quality has been always consistent and never failing. Big Byte's customer service was easy to work with and were very helpful. They would offer alternatives in case it didn't fit your budget. Shipping was on time and delivery were a cinch. I hope to continue working with them.
Needs to improve: None whatsoever. Very satisfied customer.
As experience with BigByte they are growing and evolving in scope of products and technologies, they continuously providing strategic solutions for us. Our company is also affected with the changes in technology and the world economy over the years, BigByte has consistently been there, satisfying our new demands with the support and services we need.
Strengths: An independent global warranty management service provider of total warranty management, after sales tech support, product repair & refurbishment and complete reverse logistics services for OEM’s and Integrators alike. They consistently provided excellent customer service and quality at competitive pricing throughout the highs and lows of the economy.
Needs to improve: none
tech
R & D / Engineering , Medical Device
08/01/2014
My company has contracted with Big Byte Inc to purchase display screens for the medical devices we manufacture in assembly. The quality is always there we are never disappointed. Customer service is great and helpful every step of the way. Shipping was reliable and quick everything arrived On time and safely. You have to try this vendor out! You won't be sorry you did.
Strengths: Quality products that are reliable and easy to use. Very clear and bright display screens that make it easy to read the machine. Fast turnaround time and fair prices.
Needs to improve: None
Overall I was very impressed with Big Byte. The customer service was very helpful and it was very obvious they really knew what they were talking about. I would definitely refer other companies to Big Byte.
Strengths: When I called Big Byte I was very impressed with the level of customer service! They are very informative and it is clear that they are very well aquainted with their products. Highly recommend!
Needs to improve: The only weakness I can see is that I wish their prices were a little more competitive.
My company sourced Big Byte Inc. so that we could purchase screens in our consumer products. We have a lot of custom devices with varying sizes and configurations but Big Byte was able to meet all our requirements.Their products are all high quality and dependable. I have had a chance to interact with their sales and customer service departments and both have been a pleasure to work with. I would highly recommend giving Big Byte a chance. They will not disappoint.
Strengths: Products
Needs to improve: None
A great company with a wonderful and knowledgeable staff. They were able to assist our company that needed specific modifications to our medical devices. Big Byte Inc were able to fulfull our orders quickly and made the process simple and painless. We will definitely continue to do business with them and recommend them as well.
Strengths: - Product Quality
- Customer Service
- Quick Turnaround
Needs to improve: - None
Our company purchases computer parts and components for our assembly process from Big Byte Inc. All of their products are of great quality and very reliable. When our company calls into customer service we always get quality service. Overall a great vendor to work with.
Strengths: -Computer repairs
-Wide selection
-Quality products
-Efficient shipping process
-Fast turnaround
-Competitive pricing
Needs to improve: No weaknesses.
we use their display screen on our dialysis machines in the lab on a daily basis and we are currently satisfied with the quality and reliability of these display screens. the pricing is also very fair and their shipment rates are great and your shipments are always on time.
Strengths: excellent quality
easy to install
fair pricing
Needs to improve: no weakness
we install their display screen into our dialysis machines on a daily basis in our production lines and rarely have any problems with them. their screen are very clear and easy to calibrate as well. their price range is fair and packages are always on schedule as well.
Strengths: excellent quality, easy to install and remove
Needs to improve: no weakness
We have experienced an excellent services with Big Byte Inc. Their staff is undeniably well skilled that they always provide the best services what's our company wants. We truly trusted Big Byte Inc and their prices are worthy to pay.
Strengths: *Great Customer Services
*Great Deals
*Skilled and Friendly Staff
Needs to improve: Nothing at all
Teamd562
CEO/Owner , Architectural And Engineering
08/09/2014
Top of the line displays with the purpose of working in an industrial environment. We like how the displays are very clear and clean, yet sturdy enough to withstanding shaking and occasionally getting bumped into. Prices are also very competitive!
Strengths: High quality displays, very durable and sturdy
Needs to improve: None.
Firm source for our displays for our medical device.
Very reliable supplier
Good communication
For accurate orders and fast processing
Shipping was reliable and fast and well packed for safety.
Customer service provides accurate quotes and useful information
Strengths: Good quality
Custom sizes
Durable
Easy to install
Needs to improve: None
Similar to Solar Tech. Big Byte stepped up to the plate during our LCD crisis and hit the curve ball we threw at them. Their LCD screens have been received before the due date, and are passing our engineering tests. 5 stars
Strengths: Flexible
Needs to improve: N/A
Excellent lcd screens for an affordable price. Very durable and a very high quality product I use the lcd screens multiple times a day and rarely run into problems.
Strengths: Great quality. Customer friendly. Great service. Efficient. Dependable
Needs to improve: No weakness
I found that Big Byte was very informative and helpful, the service was top notch!
Strengths: Big Byte proved us with great display ideas, and great products as well.
Needs to improve: I didn't see or hear of any weaknesses with this company!
No issues with Big Byte Inc.. Good experience doing business with them. High quality equipment and most definitely keep using them for our company. Highly recommendable.
Strengths: Good quality products, great customer service, reasonable pricing, and prompt deliveries.
Needs to improve: None
Big Byte was responsive and creative in their troubleshooting. Ultimately they were successful for us.
Strengths: Big Byte provided us computer support and troubleshooting for our system when it was less than optimal
Needs to improve: none