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Bill
CEO/Owner , Consulting
06/16/2014
ET solely specializes in medical device testing so we contracted out to them to test our prototype medical devices. they operate 24 hours a day so you will receive your results and data much faster than other testing site. we use their complete testing service package which includes a thorough technical report. our reports have always been accurate, reliable and received in a timely fashion. all of their results meet FDA and CE regulatory requirements. we highly recommend working with this company for all of your medical testing devices
Strengths: mechanical testing, ISO accredited laboratories, expert engineers, fast turnaround time, reliable results and data, customer service, uses innovative testing technology
Needs to improve: none
We contracted Empirical Testing Corp to test our medical devices. We want to ensure that the best products get to our clients and Empirical has helped us on that mission. They're capable and qualified to test on our devices. They offer accurate results and detailed reports. It's great working with a team that has had as much experience as they have. They're able to offer insightful advice and solutions. They've referred us to many other trusted vendors as well. We've had a great experience working with them and will continue to do so. Highly recommend.
Strengths: quality, accuracy, professional, customer service
Needs to improve: none encountered
Wide selection - Quality Products - Competitive Pricing - Fast Turnaround - Customer Service Knowledgeable
Strengths: We use Empirical Testing Corp for some of our mechanical testing. They are a A2LA ISO/IEC 17025:2005 accredited mechanical testing laboratory solely specializing in medical device testing. The testing they perform mainly is for our Sustaining and R&D department. We never had any problems were their Certificate of Compliance. Certificates are easy to read and measure data are accurate. Quotes are accurate and price is competitive. Their customer service representatives are every helpful and knowledgeable of their services They are a great vendor to work with. Lead times and delivery is very good.
Needs to improve: None
If you need a turnkey testing shop for medical devices, this is the place to go. They have great updates and final reports. Your products will be testing right the first time.
Strengths: In house medical device testing is very strong at empirical testing. They have many wear testers which you can't find at other test labs. They can perform tests for most medical implants including spinal, hips, knees and shoulders.
Needs to improve: A bit pricy but you are paying for the high quality, cutting edge testing machines and in house expertise. Limit machines and high demand makes getting time on a machine sometimes difficult.
My start up has outsourced our device testing to Empirical numerous times since they are a one stop shop for testing solutions. Their expert consulting team is extremely knowledgeable, thorough and easy to work with, as they really possess an expertise for testing protocols. Customer service is very easy to reach and proactive in maintaining communication throughout the entire process. Turnaround times were decent given the complexity and accuracy of the results. Will definitely keep them in mind for future testing gigs.
Strengths: Industry expertise, short lead times, high quality results
Needs to improve: None
clinically-relevant
Clinical , Medical Device
12/14/2013
Empirical has lots of different types of machines and rows and rows of test frames. They can usually fit you in well within your timeframe.
Strengths: Dawn is a powerhouse. She and her staff know the various mechanical testing standards inside and out (sitting on the ASTM committees that write the standards certainly helps). Empirical is strongly focused on quality and has the 17025 system in place.
Needs to improve: This knowledge comes at a price--usually not an issue in the world of medical devices, but still steep for start-ups.
Empirical Testing Corp should be the standard and what we use for quality control. They make sure what we're producing is accurate reading what we want it to do. Although a little costly to do our testing outside, we are not big enough to do it in house and with the quality and accuracy of ETC. These guys are amazing, they are easy to work with, know testing protocols and fast. Good and fast.
Strengths: accurate, customer service, great team
Needs to improve: none
We outsource a good portion of our device testing to Empirical as they are a one stop shop for testing solutions. Their expert staff is extremely professional, thorough and experiences as they know testing protocols inside and out. Customer service is always easy to reach and maintains constant communication throughout the entire process. Turnaround times were fair given the complexity and detail. Will contract again given our limited capacity.
Strengths: product quality, results, accuracy, spectrum of services, customer service
Needs to improve: none
dunglar123
R & D / Engineering , Medical Device
10/20/2014
I worked with them in developing a test protocol. They were great with ideas, suggestions, and overall guiding me through the process. I learned a great deal from working with them.
Strengths: They have an edge in the market because they employ knowledgeable employees who take pride in the fact that they are the experts in your testing needs.
Needs to improve: They are not as broad in the services they offer. But being that they specialize in testing they have the greatest knowledge.
My company contracts with Empirical Testing Corp to do some of our mechanical testing. They are an accredited mechanical testing laboratory that specializes in medical device testing, and that's what my company manufactures. The testing they perform is mainly for our R&D department. There customer service is great, and pricing is fair.
Strengths: *Quality service
*Reliable durable products
*Reliable testing
*Great knowledgeable customer service
*Competitive pricing
Needs to improve: they have none
High quality testing, great customer service, quick turnarounds and friendly to work with.
Strengths: We highly recommend Empirical Testing Corp. because they are a 24 hours testing site. They are easy to work with and make sure the readings are accurate.
Needs to improve: Pricing is a bit up there but other than that no other issues.
CEO wens
R & D / Engineering , Architectural And Engineering
06/15/2014
Our company has outsourced a large amount of our device testing to Empirical never have they disappointed. They are a one stop shop for all your testing needs. Their staff is extremely professional and knowledgeable.
Strengths: Very informative customer service
Fast turnaround
Knowledgeable staff
Great communication throughout process
Needs to improve: Nothing to improve on.
Teamd562
CEO/Owner , Architectural And Engineering
06/07/2014
We have used Empirical Testing for our various equipment in our warehouse assembly line. They were very instrumental in identifying key areas where we can increase production by re-calibration certain machinery. Their staff was also very knowledgeable and helpful.
Strengths: Solid company with knowledgeable staff and products.
Needs to improve: None.
We have them test some of our medical devices. They do a good job
Strengths: They are a reliable company with a great group of people that work there. Service is always great and there is not much of a wait. Quick turnaround
Needs to improve: nothing
very good services
Strengths: hey're capable and qualified to test on our devices. They offer accurate results and detailed reports. It's great working with a team that has had as much experience as they have. They're able to offer insightful advice and solutions.
Needs to improve: non
They were there and helped with every aspect, but there were no issues.
Strengths: This company is very informative and well versed in all of the products we were very impressed.
Needs to improve: couldn't find any
The service was fast and very hassle-free. I would recommend Empirical Testing
Strengths: Customer service was very informative and helpful. I highly recommend Empirical Testing!
Needs to improve: No issues
We have used their services in the past. They offer some of the best medical grade testing around.
Strengths: Great services
Needs to improve: Price
We use there wire hand tools an some medical testing devices.they work well and great sutomer service
Strengths: Variety of equient
Needs to improve: None