RoccoT

We call roto-rooter for our emergency plumbing needs when the plumbing service hired by the building management isn't available. As i'm sure most of their calls involve emergencies, they are great at responding quickly and handling the issue, as well as managing the customer's situation and expectations. Have had good experiences with them for issues with faucets, toilets, and leaks, and will continue to use them for such situations.

Strengths: Fast service, quality work

Needs to improve: none

We worked with our landlord to get exterminators on site to handle pest problems, including roaches and ants. The people from terminix were helpful enough, however their quote system left something to be desired as it fluctuated based on the services and areas of the facility. Seemed like a trial and error approach where metes of the job aren't fully defined, allowing them to continue telling you there's a problem here or a problem there which needs more attention (money). Got the job done, so satisfied with the result.

Strengths: Gets the job done when it comes to pest control

Needs to improve: Inaccurate price quotes, trial and error approach

We have turned to Shred-it on several occasions to dispose of electronic storage as well as large scale document disposal and have been satisfied every time. They have many locations around the country, and their onsite service is really great. Additionally, the website is intuitive, easy to use, and very informative, including quotes for disposal work. All in all, a great service to keep handy, especially for compliance purposes.

Strengths: Great online tools available, good service

Needs to improve: none

We had dyson airblade hand dryers installed in our cleaning and restroom facilities to cut down on paper towel use, and we have been very happy with the results. The hand dryers are far superior to other units we've tried and people have not been complaining as much as before about their hands not being dried after use. Will pay for itself over time in cost of paper towels saved, not to mention the benefits of going green. No experience with other products yet, other than personal use of vacuums, but very pleased with this application so far.

Strengths: Excellent hand dryers, quality systems compared to competitors

Needs to improve: none

We use Rubbermaid products in a wide range of our business, including disposal and recycling, which is to be expected, but also in storage, supply, and tools, such as material handling and utility carts where other companies also offer products. Rubbermaid products have withstood a lot of abuse without much issue so we will continue to use their products and evaluate for new areas where they may be used. Overall very satisfied with their products, one improvement is online usability.

Strengths: Variety of quality products, competitive pricing, durable products

Needs to improve: online catalog could be improved for usability

We have used CDW in the past for things such as hardware and software products to integrated IT solutions for security, cloud computing, data center, and server side software implementation. The products and pricing are competitive, but the expertise and service CDW provides put it above the rest of products suppliers. Would definitely turn to again for help with implementation and best practices in this field.

Strengths: Good selection of products, great knowledge base for support and help with implementation

Needs to improve: none

We use nvidia brand cards in machines where higher graphics processing is needed, such as design machines or CAD and surface machines. The higher level cards have no problem chomping through the calculations and the video output is always great quality. Cost is a bit high, but you get what you pay for in computer components, and this is one aspect that can't be overlooked.

Strengths: Fantastic processing cards with huge power and memory

Needs to improve: cost

We use several viewsonic display units with our design machines and intentionally use them where high reproduction accuracy is required. They have the highest color reproduction accuracy of all the display units we've put them next to and have even used colorimeters to gauge the best to use. A lot of other non specialized companies such as samsung definitely nearing the same quality, and it may come down to personal preference, but we still use viewsonic where higher requirements are in place.

Strengths: High quality, precise reproduction images for displays

Needs to improve: selection

We've used TI products in a wide array of areas, including electronics components for circuit boards, PCBs, etc, ADC, DAC, multiplexers etc, as well as finished products like scientific calculators used by all engineers. Their products are fantastic as you would expect from an established company like TI, however we've found that because they have offerings in such wide range of products, it can be clumsy to find the right customer support for what you need. Otherwise, we will continue to use TI.

Strengths: Very wide selection of electronics components as well as finished products. recognized brand name

Needs to improve: customer service isn't specialized enough

Almost all computer keyboard, mouse peripherals we provide for our computer systems are from logitech. they make very high quality products that feel good to your hand and have a quality feel. The accompanying software could be simplified and streamlined as many are bloated and unnecessarily large in size. Otherwise, there are no comparable products for us.

Strengths: Wide selection of computer peripheral products, high quality

Needs to improve: clunky software

Our company uses several sony products, including storage devices and batteries, as well as larger items such as LED displays for TV,computer, and server systems. Many like the name brand of the company, however many of the products carry a high cost compared to other competitors and the quality of others has definitely caught up over the years. However, sony is still very good at what they do, and we will continue to use their products, especially media storage and optical drives.

Strengths: Quality products, recognized brand name

Needs to improve: high cost compared to other brands

We ordered a few patent plaques to award to some of our engineers who were listed as inventors for patents obtained by our company. The plaques are merely commemorative, but it gives a nice look and feel to inventors to reward them for their hard work and show something for it. USPC does a good job of making nice looking products fitting to give as an award.

Strengths: Nice products for commemorative use

Needs to improve: limited use

We have ordered a few gel-coated boxes, trays, slides from Gel-pak in the past when clean room and higher level of sterility is required. Their products are extremely high quality with high precision, and it is not often we have this type of requirement. However, if we do, i would definitely use again for trays and boxes.

Strengths: Extremely high quality and precision products

Needs to improve: cost

Teradyne has provided fantastic products and services for testing integrity of PCBs,and also helped in design to build processes, improving our workflow in all aspects. Would recommend to any company needing electronics component testing and integrity confirmation in dev cycle.

Strengths: Great products and services for various electronics testing, amazing help in development and testing processes

Needs to improve: none, specialized

Use Kimberly Clark for industrial cleaning supplies, specifically Kimtech line products. They also have great hand protection and mask products which we have used on occasion. All products are very well made and we have had no complaints, and it has been satisfactory where clean room requirements are needed. Would definitely use again.

Strengths: Good cleaning supplies from trustworthy brand known in the industry

Needs to improve: none

We use only 3M products for all antistatic control for our equipment, including mats, straps, bags, etc. 3M products can be found in our company elsewhere, including adhesives, but anti static is where we intentionally seek 3M products to ensure quality control. Have not had any issues with their products, although it can be pricier than other brands.

Strengths: HIgh quality products, brand name

Needs to improve: none

We have had an overall good experience using Canon printing and copy products. Generally use Canon for more photo and color printing, with bulk general printing being handled by the HP machines. Canon has been a tad slow to respond to customer service requests and their reach of technicians doesn't seem to be as broad as some other companies. With that said, some of the issues we had were resolved, even though replacement parts and equipment were a little more than we would have liked. Overall, OK with the products.

Strengths: High quality printing products

Needs to improve: Spotty customer service, expensive replacements

GoToMeeting by citrix is quickly becoming one of the most widely used video conferencing programs out there. The ability to host and participate in video conferencing without downloading or installing bloated applications is great, and really shows the power of browser based applications. This is extremely helpful when we need to do conference calls with external contacts such as vendors or partners, as no additional set up is required on their end. Would recommend highly.

Strengths: Video conferencing software quickly becoming industry leader

Needs to improve: none

We use adobe software including acrobat pro for all documentation and document control business processes. The ability to control document editing, printing, permissions, and content is vital where infallible record keeping is required. Digital signatures is a great feature we use often, and have never considered other software for this as Adobe is often an industry leader in document control. Cost can be high, but it is a necessary expense for us.

Strengths: Quality dependable software, widely accepted and recognized

Needs to improve: Licensing costs, but to be expected

Have ordered a few prototypes of fine stranded insulated wires from them for a few projects and ended up going with their product for the final builds. The dev team were very happy with their service and products and definitely would use them again. products were great and of high quality. They are very specialized in what they do, but this is for when you need extremely high quality precision materials.

Strengths: great quality products, durable with solid prototype service

Needs to improve: none, very specialized