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Community Reviews Summary

138 Community Reviews 4.05/5 Overall Rating

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Frys Electronics Reviews

Are Always at Fry's Guaranteed!


IT , Consumer Products
03/06/2014

Speed 5 / Price 5 / Quality 5

Fry's is always on top of my choices when it comes to electronics. The knowledge and service they provided are very high. From price match to return policy price has their customer covered.

Strengths: Every single component you need fry's has it. Exceptional customer service.

Needs to improve: Need more stores in my area.

They have everything you need for all your electronic devices


Marketing , Medical Device
03/19/2014

Speed 5 / Price 5 / Quality 5

We use Frys for our business whenever some of our electrical devices start to go out. They always have exactly what we need and they have great customer service. Overall very satisfied with their company.

Strengths: Has a large volume of electrical components to replace or upgrade existing electronics

Needs to improve: None

I would recommend this company


Manufacturing , Telecommunications
04/25/2014

Speed 3 / Price 3 / Quality 3

Good and Bad

Strengths: Timie to Time I would go to Fry's to pick up misc. parts. The experiance I have had was good and bad.
Pricing is competitive but the quality will vary depends what you your looking for.

Needs to improve: Sales people are some what knowlegdable

Need to educate staff more.


Customer Service , Medical Device
03/10/2014

Speed 3 / Price 3 / Quality 3

staff didn't know much about what I was looking for so my time there took longer than expected.

Strengths: Variety of items from household to office supplies

Needs to improve: long lines. why are their receipts so big? staff needs to be educated on their inventory

Don't expect to be helped


Manufacturing , Medical Device
03/24/2014

Speed 5 / Price 5 / Quality 4

I needed a NPN transistor for a circuit board that i was having difficulties with and the employees could not help but i did find it on my own.

Strengths: Fry's has everything you need for electronics and then some.

Needs to improve: a big weakness of Fry's is their customer service.

Convenient


IT , Telecommunications
02/23/2014

Speed 4 / Price 3 / Quality 3

Depending on who you get, the customer rep can either be really helpful or not. Better to do your own research, browse online to see if the item is available, and then order it online for store pickup.

Strengths: Convenient

Needs to improve: Customer service

Not the place for GOOD customer service.


Manufacturing , Medical Device
03/16/2014

Speed 1 / Price 4 / Quality 2

Always have long lines for returning products and no one can be found to help the customer.

Strengths: I shop here for computer needs, video games, televisions, electronics and they have good prices and good quality.

Needs to improve: Terrible customer service and return product management.

electronics! they got it


Manufacturing , Medical Device
03/08/2014

Speed 4 / Price 4 / Quality 4

frys is one my top three places to go to if I need anything for gameing systems

Strengths: frys pretty much has everything you need as far as elctronics and also has reasonable prices

Needs to improve: there isnt really any weaknesses as far as what frys is all about

geek heaven


Manufacturing , Consumer Products
03/16/2014

Speed 4 / Price 5 / Quality 5

i buy allot of my electrical components and tools for school and work from there they have good prices a large selection of goodies

Strengths: they have a very large selection

Needs to improve: to much to choose from sometimes they dont have enough people working to help you

more stuff than best buy, but not as clean


Marketing , Medical Device
03/16/2014

Speed 3 / Price 4 / Quality 3

Wide selection, decent customer service, fair prices.

Strengths: There is a very broad selection of products. Will most likely have what you need or something that works.

Needs to improve: Store layout often seems weird, but if you can find someone to ask, they usually know where to point you.

Computers and cup o noodles


Customer Service , Medical Device
03/16/2014

Speed 5 / Price 5 / Quality 5

A huge place amazing selection. You could spend your whole check in a place like this. Thankfully they have cup o noodles by the case so you don't forget to feed yourself.

Strengths: Huge selections, with great deals.

Needs to improve: Customer service leaves something to be desired.

fry's electronics


Sales , Medical Device
03/16/2014

Speed 3 / Price 2 / Quality 3

it was good fast checkout when buying

Strengths: fry's has a organized system in selling and they often come to you and ask what you want politely without pressure

Needs to improve: the sales talk too much about something else to other sales

Better for common household electronics rather than specialty items


Manufacturing , Medical Device
03/12/2014

Speed 5 / Price 3 / Quality 3

Some stores carry more than others, just depends on location. Good for picking up routers and smaller electronics. They do have a restocking fee though.

Strengths: Physical storefront and online

Needs to improve: Service varies depending on salesperson and store location

i go and out on this store the staff are quick.


Purchasing , Retail
06/24/2014

Speed 5 / Price 5 / Quality 5

fry's has everything computer cables and converter's etc.

Strengths: my favorite electronic store. the prices are are cheaper than other store's, staff are helpful they're mostly everywhere you won't have a hard time looking for help.

Needs to improve: the Cd and dvd area are always messy and unorganized.

Large Electronics Store


Sales , Medical Device
02/27/2014

Speed 5 / Price 4 / Quality 4

They have a lot of products available at a pretty good price. Only issue that can occur is when you return items.

Strengths: Big eletronic store that has tons of selections and a variety of products

Needs to improve: Staff is sometimes not very helpful and slow

customer service is terrible but if you know what you want its hard to beat them


R & D / Engineering , Medical Device
02/23/2014

Speed 3 / Price 4 / Quality 4

I buy a lot of my computer supplies and peripherals from them but only when I need it fast. Customer service is a joke there.

Strengths: Tons of selection and parts on hand

Needs to improve: Customer service is terrible.

Electronic Gadgets Mecca


Manufacturing , Medical Device
03/17/2014

Speed 4 / Price 4 / Quality 3

Good overall experience, I've only made a few purchase from Frys and I'm satisfied.

Strengths: A lot of selections with great sales. At times, you can buy items for half of what they are worth.

Needs to improve: Not enough locations. Some items have low quality

Your run of the mill store


R & D / Engineering , Medical Device
06/03/2014

Speed 3 / Price 3 / Quality 3

My company finds Fry's to be usually stocked with what we need in terms of consumer equipment.

Strengths: My company always uses Fry's as our emergency supplier for small electronic parts.

Needs to improve: Staff is not as knowledgeable.

Fry's electronics is great!


Manufacturing , Consumer Electronics
04/29/2014

Speed 5 / Price 5 / Quality 5

Fry's have a large volume of electronics to choose from its a go to store if you need stuff for you computer, tv, radio etc. customer service it's great

Strengths: Fry's have large volume of electronics you need either for computer,tv,radio,etc.

Needs to improve: N/a

Good for last minute needs


Manufacturing , Medical Device
02/28/2014

Speed 5 / Price 4 / Quality 3

Frays is great if you need a tool or part and it can't wait for a shipment to get sent to you the next day

Strengths: Huge stores with a wide variety of products.

Needs to improve: Hard to find help in the stores